Daktela - Degraded quality of voice services. – Incident details

All systems operational

Degraded quality of voice services.

Resolved
Operational
Started 11 months agoLasted about 12 hours

Affected

Voice Services

Operational from 8:30 AM to 8:30 PM

CZ Voice Services

Operational from 8:30 AM to 8:30 PM

SK Voice services

Operational from 8:30 AM to 8:30 PM

UK Voice Services

Operational from 8:30 AM to 8:30 PM

PL Voice Services

Operational from 8:30 AM to 8:30 PM

HU Voice Services

Operational from 8:30 AM to 8:30 PM

Updates
  • Update
    Update

    Dear Customers,

    We would like to share with you the RFO for this partial outage. We apologize for any inconvenience this may have caused. Please refer to the RFO for further details by clicking here.

    If you have any further questions, please contact our support team.

    Thank you, your Daktela team.

  • Resolved
    Resolved

    All services are fully functional. Details of the incident will follow.

  • Monitoring
    Monitoring

    Identified a short-term problem in our infrastructure.All services should be fully operational since approximately 10:30 CET.

  • Investigating
    Investigating

    Dear customers,

    We are currently experiencing a problem with degraded quality of voice services.

    We are currently investigating the cause of this issue and working to resolve it as quickly as possible. We will update you as soon as we have more information.