Daktela - Daktela cloud services outage – Incident details

All systems operational

Daktela cloud services outage

Resolved
Operational
Started almost 2 years agoLasted about 4 hours

Affected

Daktela cloud solution

Operational from 3:35 PM to 12:32 PM

Daktela Cloud-Hosted Solution

Operational from 3:35 PM to 12:32 PM

Updates
  • Update
    UTC
    Update

    Dear customers, here you may find the incident report

  • Resolved
    UTC
    Resolved

    All issues were resolved.

  • Update
    UTC
    Update

    We are now monitoring the status of the services and working on the full restoration of high availability of services.

  • Monitoring
    UTC
    Monitoring

    Dear Customers,

    Today between 16:06 - 16:08 and 16:35 - 16:43 we have experienced partial unavailability of Daktela cloud services. The problem was caused by human error on the side of the data service provider, when the primary and backup fiber optic data circuits were interrupted.

    We are very sorry for the inconvenience caused.

    Daktela team.