Infrastructure problem with AI services

Resolved

Major outage

Started 1 day agoLasted about 5 hours

Affected

Daktela cloud solution

Daktela Cloud-Hosted Solution

Updates

Resolved
2. 12. 2025 at 16:29
Resolved
2. 12. 2025 at 16:29
This incident has been resolved.
Monitoring
2. 12. 2025 at 16:08
Monitoring
2. 12. 2025 at 16:08
We implemented a fix and are currently monitoring the result.
Investigating
2. 12. 2025 at 15:36
Investigating
2. 12. 2025 at 15:36
The incident has unfortunately reoccurred. We are investigating the root cause.
Resolved
2. 12. 2025 at 15:11
Resolved
2. 12. 2025 at 15:11
This incident has been resolved.
Monitoring
2. 12. 2025 at 14:51
Monitoring
2. 12. 2025 at 14:51
We experienced a botnet/DDoS attack on our infrastructure. Mitigations have been applied and we’re actively monitoring the situation.
Identified
2. 12. 2025 at 13:10
Identified
2. 12. 2025 at 13:10
We have located the source of the issue and we are working on a fix for this incident.
Investigating
2. 12. 2025 at 11:30
Investigating
2. 12. 2025 at 11:30
We are currently experiencing global issues with AI services. We are investigating the root cause.

Daktela - Infrastructure problem with AI services – Incident details