Daktela - Partial outage of voice services – Incident details

All systems operational

Partial outage of voice services

Resolved
Operational
Started about 3 years agoLasted less than a minute

Affected

Voice Services

Operational from 10:05 AM to 10:05 AM

CZ Voice Services

Operational from 10:05 AM to 10:05 AM

Updates
  • Update
    Update

    The official incident report of the 11 May 2022 incident is available at the link:

    The official incident report of the 11 May 2022 incident

  • Resolved
    Resolved

    For most customers, we were able to deploy a temporary solution that fixed the problem. The outage on the T-Mobile side is still ongoing.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    Impact of this major incident is just on a few Czech customers. Global customers are not inflicted. Problem is not in Daktela, but there is problem in T-mobile (our Partner).

  • Investigating
    Investigating

    We are currently investigating a new partial outage. No global customer is impacted.