Daktela - Partial outage of voice services – Incident details

All systems operational

Partial outage of voice services

Resolved
Operational
Started over 1 year agoLasted 5 days

Affected

Voice Services

Operational from 9:15 AM to 9:46 AM

CZ Voice Services

Operational from 9:15 AM to 9:46 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Our providers have informed us that the problem has been fixed.
    This was confirmed by our testing.
    We are currently monitoring the situation.

  • Resolved
    Resolved

    The incident is resolved. Currently, we don´t register any issues.

  • Identified
    Identified

    We have rerouted calls on our network and reported the situation to our telephone service providers. We are currently still investigating the situation.
    We would like to assure you that we are doing our best to resolve this matter as quickly and efficiently as possible. Thank you for your understanding and patience.

  • Investigating
    Investigating

    There is currently a one-way audibility of voice calls. Daktela web interface is not affected. We are finding out more information.