Daktela - Notice history

Dear Customers,

We would like to inform you that on 31.8.2024, from 23:00 CET to 1.9.2024 01:00 CET, we will perform urgent maintenance scheduled in our data centers. This maintenance is necessary to update the firmware of our core routers to ensure continued reliability and security.

Scheduled work may cause temporary unavailability of some services for up to 4 service interruptions of up to 60 seconds.

Thank you, your Daktela team.

Dear customers.
We would like to inform you that our partner will be maintaining its infrastructure.
You might face a short outage of your services for up to 1 minute. If you have any further questions, please contact our support team.

Maintenance date: 7. 8. 2024
Time span: 21:00 - 22:00 CEST

Thank you, your Daktela team.

Dear Customers,

We would like to inform you about the planned maintenance of our Cloud services data center in Prague.

Maintenance date: 27. - 28. 6. 2024

Time span: 22:00 - 01:00 CEST

Estimated duration: 8 x 2 minutes

Although we do not anticipate any significant disruption to service maintenance may be classified as a risk. We will try to minimize any inconvenience and expect the maintenance itself to last 8 x 2 minutes during the maintenance window when service may be interrupted. These are necessary measures to ensure your high standards and the stability of the Daktela platform.

If you have any questions or concerns, please do not hesitate to contact our support team.

Thank you for your patience and understanding.

Sincerely,

Daktela Team

Dear Customers,

We would like to inform you about the planned maintenance of our voice services in the data center in Prague.

Maintenance date: 26. 6. 2024

Time span: 23:00 - 23:59 CEST

Estimated duration: 5 minutes

Although we do not anticipate any significant disruption to service, maintenance may be classified as a risk. We will try to minimize any inconvenience and expect the maintenance itself to last 5 minutes during the maintenance window when voice service may be interrupted. These are necessary measures to ensure your high standards and the stability of the Daktela platform.

If you have any questions or concerns, please do not hesitate to contact our support team.

Thank you for your patience and understanding.

Sincerely,

Daktela Team

Dear Customers,

We would like to inform you about the planned maintenance of our supplementary services as SMS and social messages and posts.

Maintenance date: 18. 6. 2024
Time span: 23:00 - 23:30
Estimated duration: 5 minutes

There will be a service interruption during the planned maintenance. This means you may not be able to send or receive SMS or social media messages and posts. We are doing our best to minimize any inconvenience and expect the maintenance itself to take up to 5 minutes.

If you have any questions or concerns, please do not hesitate to contact our support team.

Thank you for your patience and understanding.

Sincerely,

Daktela Team

Dear customers.

We would like to inform you that on 1.6.2024, between 20:20 - 02:00 (02.06.2024) CEST, we will perform maintenance on Daktela cloud infrastructure. We have to perform an urgent replacement on the power source in one of our racks in Prague DC. We do not expect any downtime of our services as this is the redundant branch of the power source.

If you have any further questions, please contact our support team.

Thank you, your Daktela team.