Daktela - Notice history

Dear Customers,

We would like to inform you that on February 29, 2024, between 22:00 and 24:00 CET, we will be performing emergency maintenance on Daktela cloud infrastructure. This is due to the need to upgrade elements of the core network. During this time, there may be a short outages of your services lasting up to 5 minutes. If you have any further questions, please do not hesitate to contact our support team.

Thank you for your understanding and we apologize for any complications.

Daktela team

Dear Customers,

We are writing to inform you that the planned maintenance for our network infrastructure has been canceled.

This decision aims to minimize disruption and maintain operational efficiency. We appreciate your understanding, and if there are future maintenance requirements, we will communicate them in advance.
Thank you for your understanding and we apologize for any complications.

Daktela team

Dear customers.
We would like to inform you that on 11st February 2024, between 20:30 - 24:00 CET, we will perform maintenance on Daktela cloud infrastructure.
We have to perform an urgent core network configuration update to avert stability issues with some of our network devices. You might face a short outages of your services for up to 1 minute.
If you have any further questions, please contact our support team.
We are sorry, but unfortunately it was not possible to report this maintenance earlier.
Thank you, your Daktela team.

Dear customers.

We would like to inform you that on 17th Jan 2024 between 23:00-05:00 CET we will be carrying out maintenance on the telecommunications infrastructure. The work itself will take about 20 minutes. We do not plan any downtime, but carried maintenance is classified as at risk.
If you have any further questions, please contact our support team.

Thank you, your Daktela team.

Dear customers.

We would like to inform you that on 2 January 2024, between 22:00 - 23:30 CET, we will perform maintenance on the Daktela cloud infrastructure. To avoid stability issues with our webRTC engine and GUI accessibility when customer devices change the IP address, we need to perform a software update. You may experience a short interruption of your services for up to 1 minute. During this maintenance window, calls from webRTC devices may be dropped, and access to the Daktela instance GUI may be interrupted.

If you experience problems with your webRTC device after the maintenance window has closed. We recommend switching your webRTC device off and on again.

If you have any further questions, please don't hesitate to contact our support team.

Thank you and happy holidays, your Daktela team.

Dear customers.

We would like to inform you that on 1st December 2023, between 22:00 - 22:15 CET, we will perform maintenance on Daktela cloud infrastructure. We have to perform an urgent core router software update to avert stability issues with some of our core routers regarding MTU frame size. You might face a short outage of your services for up to 1 minute. If you have any further questions, please contact our support team.

Thank you, your Daktela team.