Daktela - Degraded voice service quality in the Czech Republic – Detaliile incidentului

Toate sistemele operaționale

Degraded voice service quality in the Czech Republic

Rezolvat
Performanță scăzută
Început la circa 1 an în urmăA durat circa 1 oră

Afectat

Voice Services

Performanță scăzută din 8:15 AM către 9:37 AM

CZ Voice Services

Performanță scăzută din 8:15 AM către 9:37 AM

Actualizări
  • Rezolvat
    UTC
    Rezolvat

    It has been confirmed that all services are fully operational.

  • În curs de monitorizare
    UTC
    În curs de monitorizare

    Partner has confirmed the bug has been fixed, problems should not occur anymore, we are monitoring the status

  • În curs de investigare
    UTC
    În curs de investigare

    Dear customers,

    Since 10:15 CEST, we have been experiencing degraded quality of inbound and outbound calls to Czech numbers.
    The issue is limited to the Czech Republic and has been confirmed as an outage on the side of an external partner.

    We are actively working with the provider to resolve the issue.
    There is currently no estimated time to resolution.

    We apologize for the inconvenience and thank you for your understanding.

    Kind regards,
    The Daktela Team