Daktela - Suspected Issue: Cloudflare System – Detalji prekida

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Suspected Issue: Cloudflare System

Rešeno
Polovična performansa
Početo about 1 year agoТрајало about 1 hour

Uticano

Daktela cloud solution

Popravka u toku undefined 10:02 AM do 10:22 AM, Funkcioniše undefined 10:22 AM do 10:23 AM, Popravka u toku undefined 10:23 AM do 10:47 AM, Polovična performansa undefined 10:47 AM do 1:38 PM

Daktela Cloud-Hosted Solution

Popravka u toku undefined 10:02 AM do 10:22 AM, Funkcioniše undefined 10:22 AM do 10:23 AM, Popravka u toku undefined 10:23 AM do 10:47 AM, Polovična performansa undefined 10:47 AM do 1:38 PM

Ажурирања
  • Rešeno
    Rešeno

    Dear customers,

    the issue stopped appearing at around 11:30 and has not occurred since. The most likely cause has been identified in the global network peering infrastructure and we'll be working with our supplier on further analysis and additional steps to be taken to mitigate further occurrence.

    Thank you for your patience

  • Nadgledanje
    Nadgledanje

    Dear customers,

    the issue has stopped occurring before 11:30 CET. Based on the debug info we have collected and provided to the global peering network, it appears to have been an international peering failure in the global internet. We'll continue in analyzing the collected data to come up with following steps in order to prevent future occurrence.

    Thank you for your patience

  • Identifikovano
    Identifikovano

    Dear customers,

    we're in contact with our global network provider (CloudFlare) to identify and resolve the issues. The impact is currently in the form of short outages lasting usually 5-10 minutes for various locations. The suspected cause is in the global network internet peering system and might be of greater nature. We'll post new updates once they are available.

    Thank you for your patience

  • Istražuje se
    Istražuje se

    Dear Customers, According to available information, one of our interconnection partners is having network routing issues. This outage does not affect Daktela's systems themselves. Those affected may experience reduced service availability.