Daktela - Istorija obaveštenja

Svi sistemi funkcionišu

Funkcioniše

Daktela Cloud-Hosted Solution - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
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Funkcioniše

CZ Voice Services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

SK Voice services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
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04/2023

UK Voice Services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

PL Voice Services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
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04/2023

HU Voice Services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
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04/2023

RO Voice Services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
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04/2023

Adria Voice Services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

International Voice Services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 99.00%04/· 100.0%

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02/2023
03/2023
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Funkcioniše

CZ SMS Services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

PL SMS Services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

RO SMS Services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

Adria SMS Services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

HU SMS services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

International SMS Services - Funkcioniše

100% - rada
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023
Funkcioniše

Facebook Messenger - Funkcioniše

WhatsApp - Funkcioniše

Instagram - Funkcioniše

Viber - Funkcioniše

Other 3rd party services - Funkcioniše

Funkcioniše

Microsoft 365 - Funkcioniše

Gmail - Funkcioniše

Istorija obaveštenja

04/2023

Akuálně evidujeme mírně zhoršenou kvalitu zvuku u některých příchozích hovorů.
  • Rešeno
    Rešeno

    This incident has been resolved.

  • Identifikovano
    Identifikovano

    We are continuing to work on a fix for this incident.

  • Istražuje se
    Istražuje se

    We are currently investigating this incident.

Partial outage of voice services
  • Rešeno
    Rešeno

    This incident has been resolved.

  • Nadgledanje
    Nadgledanje

    Our providers have informed us that the problem has been fixed.
    This was confirmed by our testing.
    We are currently monitoring the situation.

  • Rešeno
    Rešeno

    The incident is resolved. Currently, we don´t register any issues.

  • Identifikovano
    Identifikovano

    We have rerouted calls on our network and reported the situation to our telephone service providers. We are currently still investigating the situation.
    We would like to assure you that we are doing our best to resolve this matter as quickly and efficiently as possible. Thank you for your understanding and patience.

  • Istražuje se
    Istražuje se

    There is currently a one-way audibility of voice calls. Daktela web interface is not affected. We are finding out more information.

03/2023

Reduced quality of our services
  • Obaveštenje
    Obaveštenje

    Dear customers,

    you can find the Major Incident Report regarding the incident on March 21, 2023 at the following link.

    Daktela Team.

  • Rešeno
    Rešeno

    At this moment, all services should be operational. We continue to monitor the situation.

  • Identifikovano
    Identifikovano

    It has been discovered that there is an issue in one of the data centers. As a result, the decision has been made to redirect the affected routes to another data center.

  • Istražuje se
    Istražuje se

    Dear customers,

    We would like to apologize for the ongoing reduced quality of our services, which may result in some of our services being temporarily unavailable. We deeply regret this situation and are working to resolve it as soon as possible.

Partial outage of voice services in Romania
  • Rešeno
    Rešeno

    We have confirmation from our customers that the issue with inbound RO numbers is resolved.

  • Nadgledanje
    Nadgledanje

    We have information from our provider the link is up and the calls should work. We are testing and monitoring the situation.

  • Identifikovano
    Identifikovano

    Out provider identified the issue, but could not provide many details - we expect it to be working soon.

  • Istražuje se
    Istražuje se

    We are currently experiencing issues with incoming voice calls.
    Outbound calls and Daktela v6 solution are not affected. We are investigating the cause.
    We will provide more details as soon as possible.

Scheduled maintenance of our Voice Infrastructure.
  • Završeno
    2. 3. 2023 u 01:00
    Završeno
    2. 3. 2023 u 01:00

    Maintenance has completed successfully

  • U toku
    1. 3. 2023 u 22:00
    U toku
    1. 3. 2023 u 22:00

    Maintenance is now in progress

  • Planirano
    1. 3. 2023 u 22:00
    Planirano
    1. 3. 2023 u 22:00

    Dear customers.

    We perform maintenance on our network only for the Hungarian calls at the following times (GMT+2):

    From 01.03.2023 - 23:00 to 02.03.2023 - 02:00. Our services may be partially or completely out of service at these intervals.

    Thank you, your Daktela team.

02/2023

SIM hosting outage in Bratislava
  • Obaveštenje
    Obaveštenje

    This incident has been resolved.

  • Rešeno
    Rešeno

    Dear Customers,

    We would like to inform you about the outage of the SIM hosting service in the data centre in Bratislava. Unfortunately, there is a technical problem that affects the availability of hosted SIM card services.

    Our technicians are now working on fixing the problem and trying to restore full functionality of our services as soon as possible.

    We apologize for the inconvenience caused.

Scheduled maintenance of our Voice Infrastructure.
  • Završeno
    23. 2. 2023 u 01:00
    Završeno
    23. 2. 2023 u 01:00

    Maintenance has completed successfully

  • U toku
    22. 2. 2023 u 22:00
    U toku
    22. 2. 2023 u 22:00

    Maintenance is now in progress

  • Planirano
    22. 2. 2023 u 22:00
    Planirano
    22. 2. 2023 u 22:00

    Dear customers.

    We perform maintenance on our network only for the Hungarian calls at the following times (GMT+2):

    From 22. 02. 2023 - 23:00 to 23. 02. 2023 - 02:00. Our services may be partially or completely out of service at these intervals.

    Thank you, your Daktela team.

02/2023 do 04/2023

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