Other 3rd party services Experiencing Degraded Performance

Restrictions on certain CZ calls by a third-party operator
  • Monitoring

    The problem affects only a minority of CZ calls.

Daktela cloud solution

Daktela V6 Cloud-Hosted Solution

100 % uptime

Voice Services

CZ Voice Services

100 % uptime

SK Voice services

100 % uptime

UK Voice Services

100 % uptime

PL Voice Services

100 % uptime

HU Voice Services

100 % uptime

RO Voice Services

100 % uptime

SI Voice Services

100 % uptime

International Voice Services

100 % uptime
SMS

CZ SMS Services

100 % uptime

PL SMS Services

100 % uptime

RO SMS Services

100 % uptime

International SMS Services

100 % uptime

3rd parties services (integrations)

Facebook Messenger

Operational
WhatsApp
Operational
Viber
Operational

Other 3rd party services

Degraded performance

3rd parties e-mail services

Microsoft 365

Operational

Gmail

Operational

Recent notices

1. 10. 2023

Některé zákaznické SIP trunky nějsou funkční
  • Resolved

    This incident has been resolved.

  • Monitoring

    Všechny postižené služby byly obnoveny.

  • Identified

    Většina postižených služeb (cca 90%) obnovena

  • Identified

    Postupně obnovujeme provoz.

  • Identified

    We are continuing to work on a fix for this incident.

  • Investigating

    Po výpadku na straně SK partnera jsou na některých SK PBX Daktela nefunkční SIP trunky.
    Na opravě intezívně pracujeme.

30. 9. 2023

29. 9. 2023

28. 9. 2023

27. 9. 2023

Work on the backbone technology.
  • Completed
    27. 9. 2023 at 20:30

    Maintenance has completed successfully

  • In progress
    27. 9. 2023 at 20:00

    Maintenance is now in progress

  • Planned
    27. 9. 2023 at 20:00

    Dear customers,

    We would like to inform you about scheduled maintenance on September 27, 2023, between 10:00 PM and 10:30 PM CEST, during which we will be upgrading the backbone connectivity from 10Gbits to 100Gbits between our data centers. We anticipate a maximum downtime of 10 minutes.

    Thank you for your understanding.
    Daktela Team

26. 9. 2023

25. 9. 2023

Show notice history