Reduced quality of our services

Resolved

Degraded performance

Started about 2 years agoLasted about 1 hour

Affected

Daktela cloud solution

Daktela Cloud-Hosted Solution

Updates

Update
22. 3. 2023 at 11:39
Update
22. 3. 2023 at 11:39
Dear customers,

you can find the Major Incident Report regarding the incident on March 21, 2023 at the following link.

Daktela Team.
Resolved
20. 3. 2023 at 13:58
Resolved
20. 3. 2023 at 13:58
At this moment, all services should be operational. We continue to monitor the situation.
Identified
20. 3. 2023 at 13:38
Identified
20. 3. 2023 at 13:38
It has been discovered that there is an issue in one of the data centers. As a result, the decision has been made to redirect the affected routes to another data center.
Investigating
20. 3. 2023 at 12:55
Investigating
20. 3. 2023 at 12:55
Dear customers,

We would like to apologize for the ongoing reduced quality of our services, which may result in some of our services being temporarily unavailable. We deeply regret this situation and are working to resolve it as soon as possible.

Daktela - Reduced quality of our services – Incident details