Daktela - Outage of WebRTC device functionality – Incident details

All systems operational

Outage of WebRTC device functionality

Resolved
Major outage
Started 29 days agoLasted less than a minute
Updates
  • Resolved
    Resolved

    Dear customers,

    We would like to inform you about the outage of WebRTC device functionality, that lasted from 00:00 5.11. 2024 to 08:52 5.11. 2024. This outage was caused by technical difficulties on our Donjon servers. Some endpoint devices did not register or were deregistered after the first call. We have identified and successfully resolved the issue with the encryption of communications for these devices.

    This incident is now resolved, and we sincerely apologise for the inconvenience caused.

    Sincerely,

    The Daktela Team