Daktela - Calls and SMS outage – Incident details

All systems operational

Calls and SMS outage

Resolved
Operational
Started over 1 year agoLasted less than a minute

Affected

Voice Services

Operational from 3:48 PM to 3:48 PM

CZ Voice Services

Operational from 3:48 PM to 3:48 PM

SMS

Operational from 3:48 PM to 3:48 PM

CZ SMS Services

Operational from 3:48 PM to 3:48 PM

Updates
  • Resolved
    UTC
    Resolved

    After the release of the new software version on one of the SIP Proxy Cluster elements, there was a signalling failure concerning the porting database. 50% of calls were not connected correctly. This is due to a faulty load-balancing feature in the new SW release. Detail description you may find here