Daktela - Partial outage of Swan calls – Incident details

All systems operational

Show current status

Partial outage of Swan calls

Resolved2 hours 29 minutes

Affected

Daktela cloud solution

Operational from 6:01 AM to 8:31 AM

Daktela Cloud-Hosted Solution

Operational from 6:01 AM to 8:31 AM

Voice Services

Operational from 6:01 AM to 8:31 AM

SK Voice services

Operational from 6:01 AM to 8:31 AM

  • ResolvedUTC

    Call are fully operational again.

  • InvestigatingUTC

    Dear customers, we are still experiencing a problem with calls to the Swan mobile network. We are working hard to fix the problem. Daktela services are not affected by this outage. If you are a Swan customer and are experiencing problems, please contact Swan support directly.

  • ResolvedUTC

    Call are fully operational again.

  • IdentifiedUTC

    Together with the voice operator we have identified the root cause of the problem and we are working on the fix.

  • InvestigatingUTC

    Dear customers, we are experiencing a problem with calls to the Swan mobile network. We are working hard to fix the problem. Daktela services are not affected by this outage. If you are a Swan customer and are experiencing problems, please contact Swan support directly.