Daktela - Global call drop – Incident details

All systems operational

Global call drop

Resolved
Major outage
Started about 1 year agoLasted about 1 hour

Affected

Daktela cloud solution

Operational from 3:45 PM to 4:37 PM

Daktela Cloud-Hosted Solution

Operational from 3:45 PM to 4:37 PM

Voice Services

Major outage from 3:45 PM to 4:37 PM

CZ Voice Services

Major outage from 3:45 PM to 4:37 PM

SK Voice services

Major outage from 3:45 PM to 4:37 PM

UK Voice Services

Major outage from 3:45 PM to 4:37 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified the root cause which was more allocated space during the service reload. This caused the disk space to be used up. We are working on a fix.

  • Investigating
    UTC
    Investigating

    We are currently experiencing an outage of voice services. We are looking for more information.