Daktela - Global call drop – Incident details

All systems operational

Global call drop

Resolved
Major outage
Started 4 days agoLasted about 1 hour

Affected

Daktela cloud solution

Operational from 3:45 PM to 4:37 PM

Daktela Cloud-Hosted Solution

Operational from 3:45 PM to 4:37 PM

Voice Services

Major outage from 3:45 PM to 4:37 PM

CZ Voice Services

Major outage from 3:45 PM to 4:37 PM

SK Voice services

Major outage from 3:45 PM to 4:37 PM

UK Voice Services

Major outage from 3:45 PM to 4:37 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the root cause which was more allocated space during the service reload. This caused the disk space to be used up. We are working on a fix.

  • Investigating
    Investigating

    We are currently experiencing an outage of voice services. We are looking for more information.