Daktela - Partial outage of the network connection to the Daktela cloud – Incident details

Partial outage of the network connection to the Daktela cloud

ResolvedMajor outage1 hour 46 minutes

Affected

Daktela cloud solution

Partial outage from 8:00 AM to 8:18 AM, Degraded performance from 8:18 AM to 9:46 AM

Daktela Cloud-Hosted Solution

Partial outage from 8:00 AM to 8:18 AM, Degraded performance from 8:18 AM to 9:46 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We have identified the issue and are working on a fix.

  • InvestigatingUTC

    We are currently experiencing an outage of voice services and connection to Daktela Cloud. We are looking for more information.