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3rd parties e-mail services

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Gmail

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The error was reported today at 2 PM and is manifested in such a way that incoming messages from Facebook pages are visible in Daktela, however, when you create an outgoing message to a user/customer, it will not reach their Messenger. \nThe administration of messages directly on the Facebook website is still functional. \nThe error was caused by Meta switching our applications to development mode. We have contacted Meta to switch it back to production mode.","messageTranslationId":"cm4ikouah001ia6tczk8ng38i","status":"IDENTIFIED","notify":true,"started":"2024-12-10T13:35:00.000Z","ended":null,"duration":71020,"createdAt":"2024-12-10T14:44:42.401Z","updatedAt":"2024-12-11T09:20:25.634Z","incidentId":"cm4ikotym001ha6tcwsgesap4","messageHtml":"

Dear Customer,
we regret to inform you that outgoing Facebook/Instagram messages are currently not functioning from the Daktela system. The error was reported today at 2 PM and is manifested in such a way that incoming messages from Facebook pages are visible in Daktela, however, when you create an outgoing message to a user/customer, it will not reach their Messenger.
The administration of messages directly on the Facebook website is still functional.
The error was caused by Meta switching our applications to development mode. We have contacted Meta to switch it back to production mode.

","messageHtmlTranslationId":"cm4ikoumy001ja6tc0mhd8eat","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm4ikoumy001ja6tc0mhd8eat","text_ar":null,"text_cs":"

Vážený zákazníku,
jsme nuceni Vás informovat, že v současné době ze systému Daktela nefungují odchozí Facebook/Instagram zprávy. Chyba byla nahlášena dnes ve 14. hodin a projevuje se tím, že příchozí zprávu ze stránek Facebook v Daktele jsou viditelné, ovšem v případě, že vytvoříte odchozí zprávu uživateli/zákazníkovi nedojde do jeho Messengeru.
Administrace zpráv přímo na stránkách webu Facebook je stále funkční.
Chyba byla způsobena ze strany společnosti Meta tím, že naše aplikace byly přepnuty do development módu. Kontaktovali jsme Meta, aby jej přepnula zpět do produkčního režimu.

","text_da":null,"text_de":null,"text_en":"

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Szanowny Kliencie,
z przykrością informujemy, że wiadomości wychodzące na Facebooku/Instagramie obecnie nie działają z systemu Daktela. Błąd został zgłoszony dzisiaj o 14:00 i objawia się w ten sposób, że wiadomości przychodzące ze stron Facebooka są widoczne w Daktela, jednak po utworzeniu wiadomości wychodzącej do użytkownika/klienta nie dotrze ona do jego Messengera.
Zarządzanie wiadomościami bezpośrednio na stronie internetowej Facebooka nadal funkcjonuje.
Błąd został spowodowany przez Meta, która przełączyła nasze aplikacje do trybu deweloperskiego. Skontaktowaliśmy się z Meta, aby przełączyła je z powrotem do trybu produkcyjnego.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimate client,
Ne pare rău să vă informăm că mesajele trimise de Facebook/Instagram nu funcționează în prezent din sistemul Daktela. Eroarea a fost semnalată astăzi la ora 14:00 și se manifestă în așa fel încât mesajele primite de pe paginile de Facebook să fie vizibile în Daktela, totuși, atunci când creați un mesaj de ieșire către un utilizator/client, acesta nu va ajunge la Messengerul acestuia.
Administrarea mesajelor direct pe site-ul Facebook este încă funcțională.
Eroarea a fost cauzată de comutarea Meta aplicațiilor noastre în modul de dezvoltare. Am contactat Meta pentru a-l comuta înapoi în modul de producție.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Tisztelt Ügyfelünk!
Sajnálattal értesítjük, hogy a kimenő Facebook/Instagram üzenetek jelenleg nem működnek a Daktela rendszerből. A hibát ma 14 órakor jelentették, és abban nyilvánul meg, hogy a Facebook oldalakról beérkező üzenetek láthatóak a Daktelában, azonban ha kimenő üzenetet hozol létre egy felhasználónak/ügyfélnek, az nem jut el a Messengerhez.
Az üzenetek közvetlen adminisztrációja a Facebook oldalon továbbra is működik.
A hibát az okozta, hogy a Meta fejlesztői módba kapcsolta alkalmazásainkat. Felvettük a kapcsolatot a Metával, hogy állítsuk vissza éles üzemmódba.

","text_et":null},"messageTranslation":{"id":"cm4ikouah001ia6tczk8ng38i","text_ar":null,"text_cs":"Vážený zákazníku, \njsme nuceni Vás informovat, že v současné době ze systému Daktela nefungují odchozí Facebook/Instagram zprávy. Chyba byla nahlášena dnes ve 14\\. hodin a projevuje se tím, že příchozí zprávu ze stránek Facebook v Daktele jsou viditelné, ovšem v případě, že vytvoříte odchozí zprávu uživateli/zákazníkovi nedojde do jeho Messengeru. \nAdministrace zpráv přímo na stránkách webu Facebook je stále funkční. \n Chyba byla způsobena ze strany společnosti Meta tím, že naše aplikace byly přepnuty do development módu. Kontaktovali jsme Meta, aby jej přepnula zpět do produkčního režimu.","text_da":null,"text_de":null,"text_en":"Dear Customer, \nwe regret to inform you that outgoing Facebook/Instagram messages are currently not functioning from the Daktela system. The error was reported today at 2 PM and is manifested in such a way that incoming messages from Facebook pages are visible in Daktela, however, when you create an outgoing message to a user/customer, it will not reach their Messenger. \nThe administration of messages directly on the Facebook website is still functional. \nThe error was caused by Meta switching our applications to development mode. We have contacted Meta to switch it back to production mode.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowny Kliencie, \nz przykrością informujemy, że wiadomości wychodzące na Facebooku/Instagramie obecnie nie działają z systemu Daktela. Błąd został zgłoszony dzisiaj o 14:00 i objawia się w ten sposób, że wiadomości przychodzące ze stron Facebooka są widoczne w Daktela, jednak po utworzeniu wiadomości wychodzącej do użytkownika/klienta nie dotrze ona do jego Messengera. \nZarządzanie wiadomościami bezpośrednio na stronie internetowej Facebooka nadal funkcjonuje. \nBłąd został spowodowany przez Meta, która przełączyła nasze aplikacje do trybu deweloperskiego. Skontaktowaliśmy się z Meta, aby przełączyła je z powrotem do trybu produkcyjnego.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimate client, \nNe pare rău să vă informăm că mesajele trimise de Facebook/Instagram nu funcționează în prezent din sistemul Daktela. Eroarea a fost semnalată astăzi la ora 14:00 și se manifestă în așa fel încât mesajele primite de pe paginile de Facebook să fie vizibile în Daktela, totuși, atunci când creați un mesaj de ieșire către un utilizator/client, acesta nu va ajunge la Messengerul acestuia. \nAdministrarea mesajelor direct pe site-ul Facebook este încă funcțională. \nEroarea a fost cauzată de comutarea Meta aplicațiilor noastre în modul de dezvoltare. Am contactat Meta pentru a-l comuta înapoi în modul de producție.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Tisztelt Ügyfelünk! \nSajnálattal értesítjük, hogy a kimenő Facebook/Instagram üzenetek jelenleg nem működnek a Daktela rendszerből. A hibát ma 14 órakor jelentették, és abban nyilvánul meg, hogy a Facebook oldalakról beérkező üzenetek láthatóak a Daktelában, azonban ha kimenő üzenetet hozol létre egy felhasználónak/ügyfélnek, az nem jut el a Messengerhez. \nAz üzenetek közvetlen adminisztrációja a Facebook oldalon továbbra is működik. \nA hibát az okozta, hogy a Meta fejlesztői módba kapcsolta alkalmazásainkat. Felvettük a kapcsolatot a Metával, hogy állítsuk vissza éles üzemmódba.","text_et":null}},{"id":"cm4johfyb001b13pexa6sp10a","message":"We are still working intensively with Meta to fix the problem on their side. ETC, maximum 24 hours.","messageTranslationId":"cm4johfuc001813pean69b3v9","status":"IDENTIFIED","notify":false,"started":"2024-12-11T09:18:39.795Z","ended":null,"duration":88474,"createdAt":"2024-12-11T09:18:41.412Z","updatedAt":"2024-12-12T09:53:13.213Z","incidentId":"cm4ikotym001ha6tcwsgesap4","messageHtml":"

We are still working intensively with Meta to fix the problem on their side. ETC, maximum 24 hours.

","messageHtmlTranslationId":"cm4johfy4001913peqbvl6bic","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm4johfy4001913peqbvl6bic","text_ar":null,"text_cs":"

V tuto chvíli stále intenzivně řešíme se společností Meta nápravu. Odhadovaný čas pro řešení je do 24 hodin.

","text_da":null,"text_de":null,"text_en":"

We are still working intensively with Meta to fix the problem on their side. ETC, maximum 24 hours.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Nadal intensywnie pracujemy z Meta, aby naprawić problem po ich stronie. ETC, maksymalnie 24 godziny.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Încă lucrăm intens cu Meta pentru a remedia problema de partea lor. ETC, maxim 24 de ore.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Továbbra is intenzíven dolgozunk a Metával a probléma megoldásán. ETC, maximum 24 óra.

","text_et":null},"messageTranslation":{"id":"cm4johfuc001813pean69b3v9","text_ar":null,"text_cs":"V tuto chvíli stále intenzivně řešíme se společností Meta nápravu. Odhadovaný čas pro řešení je do 24 hodin.","text_da":null,"text_de":null,"text_en":"We are still working intensively with Meta to fix the problem on their side. ETC, maximum 24 hours.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Nadal intensywnie pracujemy z Meta, aby naprawić problem po ich stronie. ETC, maksymalnie 24 godziny.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Încă lucrăm intens cu Meta pentru a remedia problema de partea lor. ETC, maxim 24 de ore.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Továbbra is intenzíven dolgozunk a Metával a probléma megoldásán. ETC, maximum 24 óra.","text_et":null}},{"id":"cm4l55pvo0055qxvbzybobu7n","message":"The Incident is now resolved, and all delayed messages were sent to customers from Facebook. If you post new articles to your Facebook wall in the last two days, they need to be edited for customer visibility.","messageTranslationId":"cm4l55pdh0052qxvbx7byvq05","status":"RESOLVED","notify":false,"started":"2024-12-12T09:53:12.952Z","ended":null,"duration":16467,"createdAt":"2024-12-12T09:53:14.048Z","updatedAt":"2024-12-12T14:27:39.939Z","incidentId":"cm4ikotym001ha6tcwsgesap4","messageHtml":"

The Incident is now resolved, and all delayed messages were sent to customers from Facebook. If you post new articles to your Facebook wall in the last two days, they need to be edited for customer visibility.

","messageHtmlTranslationId":"cm4l55ps30053qxvbjkln0vcb","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm4l55ps30053qxvbjkln0vcb","text_ar":null,"text_cs":"

Incident je nyní vyřešen a všechny zpožděné zprávy byly zaslány zákazníkům z Facebooku. Pokud v posledních dvou dnech jste zveřejnili obsah na svou zeď na Facebooku, je třeba je editovat, aby je zákazníci viděli.

","text_da":null,"text_de":null,"text_en":"

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Incydent został już rozwiązany, a wszystkie opóźnione wiadomości zostały wysłane do klientów z Facebooka. Jeśli w ciągu ostatnich dwóch dni opublikujesz nowe artykuły na swojej tablicy na Facebooku, należy je edytować, aby były widoczne dla klientów.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Incidentul este acum rezolvat, iar toate mesajele întârziate au fost trimise clienților de pe Facebook. Dacă postați articole noi pe peretele dvs. de Facebook în ultimele două zile, acestea trebuie editate pentru vizibilitatea clienților.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Az incidens mára megoldódott, és minden késedelmes üzenetet elküldtek az ügyfeleknek a Facebookról. Ha az elmúlt két napban új cikkeket teszel fel a Facebook-faladra, azokat szerkeszteni kell, hogy az ügyfelek láthatóak legyenek.

","text_et":null},"messageTranslation":{"id":"cm4l55pdh0052qxvbx7byvq05","text_ar":null,"text_cs":"Incident je nyní vyřešen a všechny zpožděné zprávy byly zaslány zákazníkům z Facebooku. Pokud v posledních dvou dnech jste zveřejnili obsah na svou zeď na Facebooku, je třeba je editovat, aby je zákazníci viděli.","text_da":null,"text_de":null,"text_en":"The Incident is now resolved, and all delayed messages were sent to customers from Facebook. If you post new articles to your Facebook wall in the last two days, they need to be edited for customer visibility.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Incydent został już rozwiązany, a wszystkie opóźnione wiadomości zostały wysłane do klientów z Facebooka. Jeśli w ciągu ostatnich dwóch dni opublikujesz nowe artykuły na swojej tablicy na Facebooku, należy je edytować, aby były widoczne dla klientów.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Incidentul este acum rezolvat, iar toate mesajele întârziate au fost trimise clienților de pe Facebook. Dacă postați articole noi pe peretele dvs. de Facebook în ultimele două zile, acestea trebuie editate pentru vizibilitatea clienților.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Az incidens mára megoldódott, és minden késedelmes üzenetet elküldtek az ügyfeleknek a Facebookról. Ha az elmúlt két napban új cikkeket teszel fel a Facebook-faladra, azokat szerkeszteni kell, hogy az ügyfelek láthatóak legyenek.","text_et":null}},{"id":"cm4leyn9v0003gx6peu58qp9l","message":"Dear customers, [here](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) you can findthe major incident report ","messageTranslationId":"cm4leyn5z0000gx6pkfdernlz","status":"RESOLVED","notify":false,"started":"2024-12-12T14:27:39.447Z","ended":null,"duration":null,"createdAt":"2024-12-12T14:27:40.244Z","updatedAt":"2024-12-12T14:27:40.244Z","incidentId":"cm4ikotym001ha6tcwsgesap4","messageHtml":"

Dear customers, here you can findthe major incident report

","messageHtmlTranslationId":"cm4leyn9n0001gx6pwxrk19dc","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm4leyn9n0001gx6pwxrk19dc","text_ar":null,"text_cs":"

Vážení zákazníci, zde naleznete hlášení o incidentu

","text_da":null,"text_de":null,"text_en":"

Dear customers, here you can findthe major incident report

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Drodzy klienci, tutaj znajdziecie raport o poważnych incydentach

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimați clienți, aici puteți găsi raportul incidentului major

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Tisztelt Ügyfeleink, itt találja a jelentősebb eseményjelentést

","text_et":null},"messageTranslation":{"id":"cm4leyn5z0000gx6pkfdernlz","text_ar":null,"text_cs":"Vážení zákazníci, [zde](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) naleznete hlášení o incidentu","text_da":null,"text_de":null,"text_en":"Dear customers, [here](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) you can findthe major incident report ","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Drodzy klienci, [tutaj](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) możecie znaleźć raport o poważnym incydencie","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimați clienți, [aici](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) puteți găsi raportul incidentului major","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Tisztelt Ügyfeleink, [itt](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) találja a jelentősebb eseményjelentést","text_et":null}}],"components":[{"id":"cl0mlpyrc805225e6n08fgq6lho","name":"Facebook Messenger","nameTranslationId":"cl0mmepbg855934e6n0nlv0w6tv","description":"","descriptionTranslationId":"cl0mmepbn855941e6n0ntt3n453","status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":1,"showUptime":false,"createdAt":"2022-03-11T15:56:25.272Z","updatedAt":"2024-12-12T14:27:40.333Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":"daktela-facebook-messenger-85k6j0bd1@automation.instatus.com","oldGroup":"cl0mlpyrq805242e6n0r6ilzemd","groupId":"cl0mlpyrq805242e6n0r6ilzemd","isParent":false,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

Facebook Messenger

3rd parties services (integrations)

","nameHtmlTranslationId":"cl1eoogum177844fyom7d0753r4","descriptionHtml":null,"descriptionHtmlTranslationId":null,"isThirdParty":false,"thirdPartyStatus":null,"thirdPartyComponentId":null,"thirdPartyComponentServiceId":null,"importedFromStatuspage":false,"startDate":null,"nameTranslation":{"id":"cl1eooguc177837fyoms1tp25mm","text_ar":null,"text_cs":"Služby třetích stran (integrace)","text_da":null,"text_de":null,"text_en":"3rd parties services (integrations)","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Integracje stron trzecich","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":null,"text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":null,"text_et":null},"nameHtmlTranslation":{"id":"cl1eoogum177844fyom7d0753r4","text_ar":null,"text_cs":"

Služby třetích stran (integrace)

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3rd parties services (integrations)

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Integracje stron trzecich

Instagram

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Instagram

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Instagram

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Instagram

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3rd parties services (integrations)

Služby třetích stran (integrace)

","text_da":null,"text_de":null,"text_en":"

3rd parties services (integrations)

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Integracje stron trzecich

Dear customers. We would like to inform you that on 2. 12. 2024, between 23:10 and 23:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.

We need to perform an emergency reboot of our main voice gateway due to an urgent need to modify the system configuration. Established calls may be disconnected and voice services may be interrupted for up to 30 seconds. We apologize for the inconvenience.Thank you, your Daktela team.

","messageHtmlTranslationId":"cm47g6nqe001qqh2cuh82wgp6","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm47g6nqe001qqh2cuh82wgp6","text_ar":null,"text_cs":"

Vážení zákazníci,

rádi bychom Vás informovali, že dne 2. 12. 2024, mezi 23:10 a 23:30 SEČ, provedeme mimořádnou údržbu hlasové infrastruktury společnosti Daktela.

Je nutné provést nouzový restart hlavní hlasové brány z důvodu nouzové úpravy konfigurace systému.

Může dojít k přerušení navázaných hovorů a omezení hlasových služeb na maximálně 30 sekund. Omlouváme se za nepříjemnosti.

Děkujeme za pochopení, tým Daktela.

","text_da":null,"text_de":null,"text_en":"

Dear customers. We would like to inform you that on 2. 12. 2024, between 23:10 and 23:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Szanowni klienci.

Pragniemy poinformować, że w dniu 2. 12. 2024, między 23:10 a 23:30 CET, przeprowadzimy awaryjną konserwację infrastruktury głosowej Daktela.

Musimy wykonać awaryjny restart naszej głównej bramy głosowej ze względu na pilną potrzebę modyfikacji konfiguracji systemu. Nawiązane połączenia mogą zostać rozłączone, a usługi głosowe mogą zostać przerwane na maksymalnie 30 sekund.

Przepraszamy za niedogodności i dziękujemy zespołowi Daktela.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimați clienți.

Dorim să vă informăm că pe 2. 12. 2024, între orele 23:10 și 23:30 CET, vom efectua întreținerea de urgență a infrastructurii de voce Daktela.

Trebuie să efectuăm o repornire de urgență a gateway-ului nostru principal de voce din cauza unei nevoi urgente de a modifica configurația sistemului. Apelurile stabilite pot fi deconectate și serviciile de voce pot fi întrerupte timp de până la 30 de secunde. Ne cerem scuze pentru neplăcerile create.

Vă mulțumim, echipa Daktela.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Kedves vásárlóink!

Tájékoztatjuk Önöket, hogy 2. 12. 2024-ben, közép-európai idő szerint 23:10 és 23:30 között sürgősségi karbantartást végzünk a Daktela hanginfrastruktúráján.

A rendszer konfigurációjának sürgős módosítási igénye miatt sürgősségi újraindítást kell végrehajtanunk a fő hangátjárónkon. Előfordulhat, hogy a létrehozott hívások megszakadnak, és a hangszolgáltatások legfeljebb 30 másodpercre megszakadhatnak.

Elnézést kérünk a kellemetlenségekért.Köszönjük, az Ön Daktela csapata.

","text_et":null},"messageTranslation":{"id":"cm47g6npy001pqh2c0hwma599","text_ar":null,"text_cs":"Vážení zákazníci,\n\nrádi bychom Vás informovali, že dne 2\\. 12\\. 2024, mezi 23:10 a 23:30 SEČ, provedeme mimořádnou údržbu hlasové infrastruktury společnosti Daktela.\n\nJe nutné provést nouzový restart hlavní hlasové brány z důvodu nouzové úpravy konfigurace systému. \n\nMůže dojít k přerušení navázaných hovorů a omezení hlasových služeb na maximálně 30 sekund. Omlouváme se za nepříjemnosti.\n\nDěkujeme za pochopení, tým Daktela.","text_da":null,"text_de":null,"text_en":"Dear customers. We would like to inform you that on 2\\. 12\\. 2024, between 23:10 and 23:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.\n\nWe need to perform an emergency reboot of our main voice gateway due to an urgent need to modify the system configuration. Established calls may be disconnected and voice services may be interrupted for up to 30 seconds. We apologize for the inconvenience.Thank you, your Daktela team.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowni klienci.\n\nPragniemy poinformować, że w dniu 2\\. 12\\. 2024, między 23:10 a 23:30 CET, przeprowadzimy awaryjną konserwację infrastruktury głosowej Daktela.\n\nMusimy wykonać awaryjny restart naszej głównej bramy głosowej ze względu na pilną potrzebę modyfikacji konfiguracji systemu. 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Ne cerem scuze pentru neplăcerile create.\n\nVă mulțumim, echipa Daktela.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Kedves vásárlóink!\n\nTájékoztatjuk Önöket, hogy 2\\. 12\\. 2024-ben, közép-európai idő szerint 23:10 és 23:30 között sürgősségi karbantartást végzünk a Daktela hanginfrastruktúráján.\n\nA rendszer konfigurációjának sürgős módosítási igénye miatt sürgősségi újraindítást kell végrehajtanunk a fő hangátjárónkon. 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About 0:00 CET there occured outage of network connectivity to the internet due to planned work in partner's network.

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În jurul orei 0:00 CET a avut loc o întrerupere a conexiunii rețelei la internet din cauza lucrărilor planificate în rețeaua partenerului.

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Körülbelül 0:00 CET körül a partner hálózatában tervezett munka miatt megszakadt a hálózati kapcsolat az internettel.

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Lehetséges hatás: nem elérhető webes grafikus felület és nem működő WebRTC-eszközök

Jelenleg nyomon követjük és kivizsgáljuk a problémát. Újabb rövid kimaradás léphet fel.

","text_et":null},"messageTranslation":{"id":"cm3p5lbw2000p1496clgc2aap","text_ar":null,"text_cs":"Kolem 0:00 SEČ došlo k výpadku síťové konektivity k internetu z důvodu plánovaných prací v partnerské síti. \n\nZhruba v 0:53 SEČ se provoz přesunul na záložní konektivitu, od té doby by měly služby fungovat.\n\nMožný dopad: nedostupné webové GUI a nefunkční zařízení WebRTC\n\nV současné době problém sledujeme a vyšetřujeme. Může dojít k dalšímu krátkému výpadku.","text_da":null,"text_de":null,"text_en":"About 0:00 CET there occured outage of network connectivity to the internet due to planned work in partner's network. \n\nAbout 0:53 CET the traffic was moved to backup connectivity, since that time services should work.\n\nPossible impact: not available web GUI and not working WebRTC Devices\n\nCurrently we are monitoring and investigating the issue. Another short outage might occur.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Około 0:00 CET nastąpiła przerwa w łączności sieciowej z internetem z powodu planowanych prac w sieci partnera. \n\nOkoło 0:53 CET ruch został przeniesiony do łączności zapasowej, od tego czasu usługi powinny działać.\n\nMożliwy wpływ: niedostępny interfejs graficzny sieci Web i niedziałające urządzenia WebRTC\n\nObecnie monitorujemy i badamy problem. Może wystąpić kolejna krótka przerwa.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"În jurul orei 0:00 CET a avut loc o întrerupere a conexiunii rețelei la internet din cauza lucrărilor planificate în rețeaua partenerului. \n\nÎn jurul orei 0:53 CET, traficul a fost mutat la conectivitate de rezervă, deoarece serviciile ar trebui să funcționeze.\n\nImpact posibil: GUI web nu este disponibil și dispozitive WebRTC nu funcționează\n\nÎn prezent, monitorizăm și investigăm problema. Ar putea apărea o altă întrerupere scurtă.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Körülbelül 0:00 CET körül a partner hálózatában tervezett munka miatt megszakadt a hálózati kapcsolat az internettel. \n\nKörülbelül 0:53 CET a forgalom átkerült a tartalék kapcsolatra, mivel akkor a szolgáltatásoknak működniük kell.\n\nLehetséges hatás: nem elérhető webes grafikus felület és nem működő WebRTC-eszközök\n\nJelenleg nyomon követjük és kivizsgáljuk a problémát. Újabb rövid kimaradás léphet fel.","text_et":null}},{"id":"cm3spyckt000913l9ms070e48","message":"Dear customers, in this[ report](https://drive.google.com/file/d/14zdUeqvQWGOGGynKqANP9SVT6mgppZtp/view) you may find the major incident document. ","messageTranslationId":"cm3spyc5o000613l9fnaf9mac","status":"RESOLVED","notify":false,"started":"2024-11-22T12:30:00.620Z","ended":null,"duration":null,"createdAt":"2024-11-22T12:30:03.053Z","updatedAt":"2024-11-22T12:30:03.053Z","incidentId":"cm3p5lbc9000o1496bj6utizo","messageHtml":"

Dear customers, in this report you may find the major incident document.

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Vážení zákazníci, v této zprávě můžete najít dokument o hlavním incidentu.

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Dear customers, in this report you may find the major incident document.

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Szanowni Klienci, w tym raporcie znajdziecie dokument dotyczący poważnego incydentu.

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Stimați clienți, în acest raport puteți găsi documentul incidentului major.

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Tisztelt Ügyfeleink! Ebben a jelentésben megtalálhatja a fontosabb eseményről szóló dokumentumot.

","text_et":null},"messageTranslation":{"id":"cm3spyc5o000613l9fnaf9mac","text_ar":null,"text_cs":"Vážení zákazníci, v této[ zprávě](https://drive.google.com/file/d/14zdUeqvQWGOGGynKqANP9SVT6mgppZtp/view) můžete najít dokument o hlavním incidentu. ","text_da":null,"text_de":null,"text_en":"Dear customers, in this[ report](https://drive.google.com/file/d/14zdUeqvQWGOGGynKqANP9SVT6mgppZtp/view) you may find the major incident document. ","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Drodzy klienci, w tym [raporcie](https://drive.google.com/file/d/14zdUeqvQWGOGGynKqANP9SVT6mgppZtp/view) możecie znaleźć dokument dotyczący poważnego incydentu.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimați clienți, în acest[ raport](https://drive.google.com/file/d/14zdUeqvQWGOGGynKqANP9SVT6mgppZtp/view) puteți găsi documentul incidentului major. ","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Tisztelt ügyfeleink! Ebben a[ jelentésben](https://drive.google.com/file/d/14zdUeqvQWGOGGynKqANP9SVT6mgppZtp/view) megtalálhatja a fontosabb eseményről szóló dokumentumot. ","text_et":null}}],"components":[{"id":"cl0mckwol447511e6n0lub61mj3","name":"Daktela Cloud-Hosted Solution","nameTranslationId":"cl16exu5c189081etn1o5qfyokc","description":"","descriptionTranslationId":"cl16exu5p189088etn1ro9a4qie","status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":1,"showUptime":true,"createdAt":"2022-03-11T11:40:32.757Z","updatedAt":"2024-11-22T12:32:52.695Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":"daktela-daktela-v6-cloud-hosted-solution-wucgfi1zy@automation.instatus.com","oldGroup":"cl0mcq93g454113e6n0q4rrb9dr","groupId":"cl0mcq93g454113e6n0q4rrb9dr","isParent":false,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

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Daktela cloud solution

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Daktela cloud solution

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Daktela cloud solution - Chmura

CZ Voice Services

CZ hlasové služby

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CZ Voice Services

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Voice Serwis - Republika Czeska

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Voice Services

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Usługi głosowe

UK Voice Services

UK hlasové služby

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UK Voice Services

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Voice Serwis - Wielka Brytania

Voice Services

Hlasové služby

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Voice Services

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Usługi głosowe

International Voice Services

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International Voice Services

Mezinárodní hlasové služby

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International Voice Services

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Międzynarodowy Voice serwis

International Voice Services

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Voice Services

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Usługi głosowe

PL Voice Services

PL hlasové služby

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PL Voice Services

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Voice Serwis - Polska

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Voice Services

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Usługi głosowe

HU Voice Services

HU hlasové služby

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HU Voice Services

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Voice Serwis - Węgry

Voice Services

Hlasové služby

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Voice Services

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Usługi głosowe

SK Voice services

SK hlasové služby

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SK Voice services

Voice Services

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Voice Services

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Usługi głosowe

RO Voice Services

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RO Voice Services

RO hlasové služby

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RO Voice Services

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Usługi głosowe RO

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Servicii vocale RO

RO hlasové služ

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RO Voice Services

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Usługi głosowe RO

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Servicii vocale RO

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Usługi głosowe

Adria Voice Services

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Usługi głosowe

Dear Customers,

Today between 16:06 - 16:08 and 16:35 - 16:43 we have experienced partial unavailability of Daktela cloud services. The problem was caused by human error on the side of the data service provider, when the primary and backup fiber optic data circuits were interrupted.

We are very sorry for the inconvenience caused.

Daktela team.

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Vážení zákazníci,

Dnes mezi 16:06 - 16:08 a 16:35 - 16:43 jsme zaznamenali částečnou nedostupnost cloudových služeb Daktela. Problém byl způsoben lidskou chybou na straně poskytovatele datových služeb, kdy došlo k přerušení primárního a záložního optického datového okruhu.

Velmi se omlouváme za způsobené nepříjemnosti.

tým Daktela.

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Dear Customers,

We are very sorry for the inconvenience caused.

Daktela team.

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Szanowni Klienci,

Dzisiaj między 16:06 - 16:08 i 16:35 - 16:43 doświadczyliśmy częściowej niedostępności usług w chmurze Daktela. Problem został spowodowany przez błąd ludzki po stronie dostawcy usług danych, gdy główne i zapasowe obwody danych światłowodowych zostały przerwane.

Przepraszamy za wszelkie niedogodności.

Zespół Daktela.

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Stimați clienți,

Astăzi, între orele 16:06 - 16:08 și 16:35 - 16:43, am întâmpinat indisponibilitatea parțială a serviciilor cloud Daktela. Problema a fost cauzată de o eroare umană din partea furnizorului de servicii de date, când circuitele de date prin fibră optică primară și de rezervă au fost întrerupte.

Ne pare foarte rău pentru neplăcerile cauzate.

Echipa Daktela.

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Kedves Vásárlóink!

Ma 16:06 - 16:08 és 16:35 - 16:43 között a Daktela felhőszolgáltatások részleges elérhetetlenségét tapasztaltuk. A problémát az adatszolgáltató oldalán bekövetkezett emberi hiba okozta, amikor az elsődleges és a tartalék optikai adatáramkörök megszakadtak.

Nagyon elnézést kérünk az okozott kellemetlenségért.

Daktela csapat.

","text_et":null},"messageTranslation":{"id":"cm3ixf463000311uwd26ygwem","text_ar":null,"text_cs":"Vážení zákazníci,\n\n Dnes mezi 16:06 - 16:08 a 16:35 - 16:43 jsme zaznamenali částečnou nedostupnost cloudových služeb Daktela. Problém byl způsoben lidskou chybou na straně poskytovatele datových služeb, kdy došlo k přerušení primárního a záložního optického datového okruhu.\n\n Velmi se omlouváme za způsobené nepříjemnosti.\n\n tým Daktela.","text_da":null,"text_de":null,"text_en":"Dear Customers,\n\nToday between 16:06 - 16:08 and 16:35 - 16:43 we have experienced partial unavailability of Daktela cloud services. The problem was caused by human error on the side of the data service provider, when the primary and backup fiber optic data circuits were interrupted.\n\nWe are very sorry for the inconvenience caused.\n\nDaktela team.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowni Klienci,\n\n Dzisiaj między 16:06 - 16:08 i 16:35 - 16:43 doświadczyliśmy częściowej niedostępności usług w chmurze Daktela. Problem został spowodowany przez błąd ludzki po stronie dostawcy usług danych, gdy główne i zapasowe obwody danych światłowodowych zostały przerwane.\n\n Przepraszamy za wszelkie niedogodności.\n\n Zespół Daktela.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimați clienți,\n\n Astăzi, între orele 16:06 - 16:08 și 16:35 - 16:43, am întâmpinat indisponibilitatea parțială a serviciilor cloud Daktela. Problema a fost cauzată de o eroare umană din partea furnizorului de servicii de date, când circuitele de date prin fibră optică primară și de rezervă au fost întrerupte.\n\n Ne pare foarte rău pentru neplăcerile cauzate.\n\n Echipa Daktela.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Kedves Vásárlóink!\n\n Ma 16:06 - 16:08 és 16:35 - 16:43 között a Daktela felhőszolgáltatások részleges elérhetetlenségét tapasztaltuk. A problémát az adatszolgáltató oldalán bekövetkezett emberi hiba okozta, amikor az elsődleges és a tartalék optikai adatáramkörök megszakadtak.\n\n Nagyon elnézést kérünk az okozott kellemetlenségért.\n\n Daktela csapat.","text_et":null}},{"id":"cm3ixp70300084lk3fsf152pk","message":"We are now monitoring the status of the services and working on the full restoration of high availability of services.","messageTranslationId":"cm3ixp6sc00054lk3w70zpliq","status":"MONITORING","notify":true,"started":"2024-11-15T15:46:00.000Z","ended":null,"duration":13860,"createdAt":"2024-11-15T16:09:11.091Z","updatedAt":"2024-11-15T21:29:55.399Z","incidentId":"cm3ixf458000211uwbd11mo7f","messageHtml":"

We are now monitoring the status of the services and working on the full restoration of high availability of services.

","messageHtmlTranslationId":"cm3ixp6zv00064lk3e0x53t12","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm3ixp6zv00064lk3e0x53t12","text_ar":null,"text_cs":"

Nyní sledujeme stav služeb a pracujeme na plném obnovení vysoké dostupnosti služeb.

","text_da":null,"text_de":null,"text_en":"

We are now monitoring the status of the services and working on the full restoration of high availability of services.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Obecnie monitorujemy stan usług i pracujemy nad pełnym przywróceniem ich wysokiej dostępności.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Acum monitorizăm starea serviciilor și lucrăm la restabilirea completă a disponibilității ridicate a serviciilor.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Jelenleg figyelemmel kísérjük a szolgáltatások állapotát, és dolgozunk a szolgáltatások magas rendelkezésre állásának teljes helyreállításán.

","text_et":null},"messageTranslation":{"id":"cm3ixp6sc00054lk3w70zpliq","text_ar":null,"text_cs":"Nyní sledujeme stav služeb a pracujeme na plném obnovení vysoké dostupnosti služeb.","text_da":null,"text_de":null,"text_en":"We are now monitoring the status of the services and working on the full restoration of high availability of services.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Obecnie monitorujemy stan usług i pracujemy nad pełnym przywróceniem ich wysokiej dostępności.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Acum monitorizăm starea serviciilor și lucrăm la restabilirea completă a disponibilității ridicate a serviciilor.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Jelenleg figyelemmel kísérjük a szolgáltatások állapotát, és dolgozunk a szolgáltatások magas rendelkezésre állásának teljes helyreállításán.","text_et":null}},{"id":"cm3j95ox90003sqkhcjvay6uf","message":"All issues were resolved.","messageTranslationId":"cm3j95ole0000sqkhkmkxctw3","status":"RESOLVED","notify":true,"started":"2024-11-15T19:37:00.000Z","ended":null,"duration":579350,"createdAt":"2024-11-15T21:29:56.589Z","updatedAt":"2024-11-22T12:32:51.250Z","incidentId":"cm3ixf458000211uwbd11mo7f","messageHtml":"

All issues were resolved.

","messageHtmlTranslationId":"cm3j95ox10001sqkh1eww587r","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm3j95ox10001sqkh1eww587r","text_ar":null,"text_cs":"

Všechny problémy byly vyřešeny.

","text_da":null,"text_de":null,"text_en":"

All issues were resolved.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Wszystkie problemy zostały rozwiązane.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Toate problemele au fost rezolvate.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Minden probléma megoldódott.

","text_et":null},"messageTranslation":{"id":"cm3j95ole0000sqkhkmkxctw3","text_ar":null,"text_cs":"Všechny problémy byly vyřešeny.","text_da":null,"text_de":null,"text_en":"All issues were resolved.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Wszystkie problemy zostały rozwiązane.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Toate problemele au fost rezolvate.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Minden probléma megoldódott.","text_et":null}},{"id":"cm3sq1zf00005zwwyj1t1clm9","message":"Dear customers, [here](https://drive.google.com/file/d/1tHXYqOPdf48HyvAIif4-k1PIERuTtP1E/view?usp=sharing) you may find the incident report","messageTranslationId":"cm3sq1yx40002zwwydxhowf9d","status":"RESOLVED","notify":true,"started":"2024-11-22T12:32:49.787Z","ended":null,"duration":null,"createdAt":"2024-11-22T12:32:52.620Z","updatedAt":"2024-11-22T12:32:52.620Z","incidentId":"cm3ixf458000211uwbd11mo7f","messageHtml":"

Dear customers, here you may find the incident report

","messageHtmlTranslationId":"cm3sq1zet0003zwwyn5magov2","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm3sq1zet0003zwwyn5magov2","text_ar":null,"text_cs":"

Vážení zákazníci, zde naleznete zprávu o incidentu

","text_da":null,"text_de":null,"text_en":"

Dear customers, here you may find the incident report

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Drodzy klienci, tutaj znajdziecie raport o zdarzeniu

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimați clienți, aici puteți găsi raportul incidentului

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Kedves Vásárlóink, itt találja az eseményjelentést

","text_et":null},"messageTranslation":{"id":"cm3sq1yx40002zwwydxhowf9d","text_ar":null,"text_cs":"Vážení zákazníci, [zde](https://drive.google.com/file/d/1tHXYqOPdf48HyvAIif4-k1PIERuTtP1E/view?usp=sharing) můžete najít hlášení o incidentu","text_da":null,"text_de":null,"text_en":"Dear customers, [here](https://drive.google.com/file/d/1tHXYqOPdf48HyvAIif4-k1PIERuTtP1E/view?usp=sharing) you may find the incident report","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Drodzy klienci, [tutaj](https://drive.google.com/file/d/1tHXYqOPdf48HyvAIif4-k1PIERuTtP1E/view?usp=sharing) możecie znaleźć raport o zdarzeniu","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimați clienți, [aici](https://drive.google.com/file/d/1tHXYqOPdf48HyvAIif4-k1PIERuTtP1E/view?usp=sharing) puteți găsi raportul incidentului","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Kedves Ügyfeleink! [itt](https://drive.google.com/file/d/1tHXYqOPdf48HyvAIif4-k1PIERuTtP1E/view?usp=sharing) megtalálhatja az eseményjelentést","text_et":null}}],"components":[{"id":"cl0mckwol447511e6n0lub61mj3","name":"Daktela Cloud-Hosted Solution","nameTranslationId":"cl16exu5c189081etn1o5qfyokc","description":"","descriptionTranslationId":"cl16exu5p189088etn1ro9a4qie","status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":1,"showUptime":true,"createdAt":"2022-03-11T11:40:32.757Z","updatedAt":"2024-11-22T12:32:52.695Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":"daktela-daktela-v6-cloud-hosted-solution-wucgfi1zy@automation.instatus.com","oldGroup":"cl0mcq93g454113e6n0q4rrb9dr","groupId":"cl0mcq93g454113e6n0q4rrb9dr","isParent":false,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

Daktela Cloud-Hosted Solution

","nameHtmlTranslationId":"cl16exu62189095etn1zzo40j5h","descriptionHtml":"","descriptionHtmlTranslationId":"cl16exu6a189102etn1ht6dmj8a","isThirdParty":false,"thirdPartyStatus":null,"thirdPartyComponentId":null,"thirdPartyComponentServiceId":null,"importedFromStatuspage":false,"startDate":null,"nameTranslation":{"id":"cl16exu5c189081etn1o5qfyokc","text_ar":null,"text_cs":"Cloudové řešení Daktela","text_da":null,"text_de":null,"text_en":"Daktela Cloud-Hosted Solution","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Hosting Daktela Cloud","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Soluție găzduită în cloud Daktela","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Daktela felhő által üzemeltetett megoldás","text_et":null},"nameHtmlTranslation":{"id":"cl16exu62189095etn1zzo40j5h","text_ar":null,"text_cs":"Cloudové řešení Daktela","text_da":null,"text_de":null,"text_en":"Daktela Cloud-Hosted Solution","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Hosting Daktela Cloud","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Soluție găzduită în cloud Daktela","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Daktela felhő által üzemeltetett megoldás","text_et":null},"descriptionTranslation":{"id":"cl16exu5p189088etn1ro9a4qie","text_ar":null,"text_cs":null,"text_da":null,"text_de":null,"text_en":null,"text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":null,"text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":null,"text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":null,"text_et":null},"descriptionHtmlTranslation":{"id":"cl16exu6a189102etn1ht6dmj8a","text_ar":null,"text_cs":null,"text_da":null,"text_de":null,"text_en":null,"text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":null,"text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":null,"text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":null,"text_et":null},"group":{"id":"cl0mcq93g454113e6n0q4rrb9dr","name":"Daktela cloud solution","nameTranslationId":"cl1nd8arf536810ftnc5j5rcqnl","description":null,"descriptionTranslationId":null,"status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":1,"showUptime":false,"createdAt":"2022-03-11T11:44:42.124Z","updatedAt":"2024-10-30T08:10:53.265Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":null,"oldGroup":null,"groupId":null,"isParent":true,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

Daktela cloud solution

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Daktela cloud solution - Chmura

Dear customers,

We would like to inform you about the outage of WebRTC device functionality, that lasted from 00:00 5.11. 2024 to 08:52 5.11. 2024. This outage was caused by technical difficulties on our Donjon servers. Some endpoint devices did not register or were deregistered after the first call. We have identified and successfully resolved the issue with the encryption of communications for these devices.

This incident is now resolved, and we sincerely apologise for the inconvenience caused.

Sincerely,

The Daktela Team

","messageHtmlTranslationId":"cm35k6lx80022dql8hnepebmy","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm35k6lx80022dql8hnepebmy","text_ar":null,"text_cs":"

Vážení zákazníci,

rádi bychom Vás informovali o výpadku funkcionality koncových zařízení WebRTC, který trval od 00:00 5.11. 2024 do 08:52 5.11. 2024. Tento výpadek byl způsoben technickými obtížemi na našich serverech Donjon. Některá koncová zařízení se neregistrovala nebo byla odregistrována po prvním hovoru. Problém s šifrováním komunikace těchto zařízení jsme identifikovali a úspěšně vyřešili.

Tento incident je nyní vyřešen, a tímto se upřímně omlouváme za způsobené nepříjemnosti.

S úctou,

Tým Daktela

","text_da":null,"text_de":null,"text_en":"

Dear customers,

This incident is now resolved, and we sincerely apologise for the inconvenience caused.

Sincerely,

The Daktela Team

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Drodzy Klienci,

Chcielibyśmy poinformować o awarii funkcjonalności urządzenia WebRTC, która trwała od 00:00 5.11. 2024 do 08:52 5.11. 2024. Awaria ta była spowodowana problemami technicznymi na naszych serwerach Donjon. Niektóre urządzenia końcowe nie zarejestrowały się lub zostały wyrejestrowane po pierwszym połączeniu. Zidentyfikowaliśmy i pomyślnie rozwiązaliśmy problem z szyfrowaniem komunikacji dla tych urządzeń.

Incydent został już rozwiązany. Przepraszamy za wszelkie niedogodności.

Z poważaniem,

Zespół Daktela

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Dragi clienti,

Dorim să vă informăm despre întreruperea funcționalității dispozitivului WebRTC, care a durat de la 00:00 5.11. 2024 până la 08:52 5.11. 2024. Această întrerupere a fost cauzată de dificultăți tehnice pe serverele noastre Donjon. Unele dispozitive terminale nu s-au înregistrat sau au fost anulate după primul apel. Am identificat și am rezolvat cu succes problema cu criptarea comunicațiilor pentru aceste dispozitive.

Acest incident este acum rezolvat și ne cerem scuze pentru neplăcerile cauzate.

Cu stimă,

Echipa Daktela

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Kedves vásárlóink!

Tájékoztatjuk Önt a WebRTC eszköz működésének 00:00 órától tartó kimaradásáról 5.11. 2024-től 08:52-ig 5.11. 2024. Ezt a kimaradást a Donjon szervereink technikai nehézségei okozták. Egyes végponteszközök nem regisztráltak, vagy az első hívás után törölték a regisztrációt. Azonosítottuk és sikeresen megoldottuk az ezen eszközök kommunikációjának titkosításával kapcsolatos problémát.

Ez az eset megoldódott, és őszintén elnézést kérünk az okozott kellemetlenségért.

Őszintén,

A Daktela csapat

","text_et":null},"messageTranslation":{"id":"cm35k6ll30021dql828pw6djd","text_ar":null,"text_cs":"Vážení zákazníci,\n\nrádi bychom Vás informovali o výpadku funkcionality koncových zařízení WebRTC, který trval od 00:00 5.11\\. 2024 do 08:52 5.11\\. 2024\\. Tento výpadek byl způsoben technickými obtížemi na našich serverech Donjon. Některá koncová zařízení se neregistrovala nebo byla odregistrována po prvním hovoru. Problém s šifrováním komunikace těchto zařízení jsme identifikovali a úspěšně vyřešili.\n\nTento incident je nyní vyřešen, a tímto se upřímně omlouváme za způsobené nepříjemnosti.\n\nS úctou,\n\nTým Daktela","text_da":null,"text_de":null,"text_en":"Dear customers,\n\nWe would like to inform you about the outage of WebRTC device functionality, that lasted from 00:00 5.11\\. 2024 to 08:52 5.11\\. 2024\\. This outage was caused by technical difficulties on our Donjon servers. Some endpoint devices did not register or were deregistered after the first call. We have identified and successfully resolved the issue with the encryption of communications for these devices.\n\nThis incident is now resolved, and we sincerely apologise for the inconvenience caused.\n\nSincerely,\n\nThe Daktela Team","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowni klienci,\n\nChcielibyśmy poinformować o awarii urządzenia WebRTC, która trwała od 00:00 5.11\\. 2024 do 08:52 5.11\\. 2024\\. Awaria ta była spowodowana problemami technicznymi na naszych serwerach Donjon. Niektóre urządzenia końcowe nie zarejestrowały się lub zostały wyrejestrowane po pierwszym połączeniu. Zidentyfikowaliśmy i pomyślnie rozwiązaliśmy problem z szyfrowaniem komunikacji dla tych urządzeń.\n\nTen incydent został już rozwiązany i szczerze przepraszamy za powstałe niedogodności.\n\nZ poważaniem,\n\nZespół Daktela","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Dragi clienti,\n\nDorim să vă informăm despre întreruperea funcționalității dispozitivului WebRTC, care a durat de la 00:00 5.11\\. 2024 până la 08:52 5.11\\. 2024\\. Această întrerupere a fost cauzată de dificultăți tehnice pe serverele noastre Donjon. Unele dispozitive terminale nu s-au înregistrat sau au fost anulate după primul apel. Am identificat și am rezolvat cu succes problema cu criptarea comunicațiilor pentru aceste dispozitive.\n\nAcest incident este acum rezolvat și ne cerem scuze pentru neplăcerile cauzate.\n\nCu stimă,\n\nEchipa Daktela","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Kedves vásárlóink!\n\nTájékoztatjuk Önt a WebRTC eszköz működésének kieséséről, amely 5.11. 00:00-tól tartott. 2024 - 08:52 5.11\\. 2024\\. Ezt a kimaradást a Donjon szervereink technikai nehézségei okozták. Egyes végponteszközök nem regisztráltak, vagy az első hívás után törölték a regisztrációt. Azonosítottuk és sikeresen megoldottuk az ezen eszközök kommunikációjának titkosításával kapcsolatos problémát.\n\nEz az eset megoldódott, és őszintén elnézést kérünk az okozott kellemetlenségért.\n\nŐszintén,\n\nA Daktela csapat","text_et":null}}],"components":[]}],"isLastPage":true},{"monthStr":"Tue Oct 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)","monthKey":1727740800000,"notices":[{"id":"cm2kl6let0012gnn4msvjq4x8","name":"Hungarian inbound call outage","nameTranslationId":"cm2kl6lah0010gnn45ahovj7p","notify":true,"status":"RESOLVED","started":"2024-10-22T14:45:00.000Z","resolved":"2024-10-22T18:35:00.000Z","duration":200,"createdAt":"2024-10-22T15:14:37.925Z","updatedAt":"2024-10-23T18:25:20.931Z","automated":null,"impact":"MAJOROUTAGE","appId":null,"siteId":"cl0mckwnt447483e6n0584iyduu","importedFromStatuspage":false,"visibilityState":"PUBLISHED","createdByType":"WORKSPACEMEMBER","createdByWorkspaceMemberId":"cl34i2t0q49780ctlrv5if7htj","createdByMonitorLogId":null,"createdByThirdPartyMonitorId":null,"assignedWorkspaceMemberId":"cl34i2t0q49780ctlrv5if7htj","subscribersNotified":true,"isMigratedToOutageDurations":true,"slackChannelId":null,"nameTranslation":{"id":"cm2kl6lah0010gnn45ahovj7p","text_ar":null,"text_cs":"Výpadek příchozích hovorů na maďarská čísla","text_da":null,"text_de":null,"text_en":"Hungarian inbound call outage","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Brak połączeń przychodzących na numery węgierskie","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Întreruperea apelurilor primite către numerele maghiare","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Globális híváscsökkenés","text_et":null},"updates":[{"id":"cm2klwj1i0005ql6nsx4sv7hl","message":"We are currently registering a global outage of incoming/outgoing Hungarian calls.\n\nWe have successfully redirected outgoing calls through another service provider.\n\nThe outage occurred in the infrastructure of our partner service provider, which is currently intensively dealing with the restoration of services.\n\nWe do not yet have an estimated time to restore service.","messageTranslationId":"cm2klwilp0002ql6ngxy78ems","status":"IDENTIFIED","notify":true,"started":"2024-10-22T15:34:45.244Z","ended":null,"duration":10815,"createdAt":"2024-10-22T15:34:47.910Z","updatedAt":"2024-10-22T19:09:08.341Z","incidentId":"cm2kl6let0012gnn4msvjq4x8","messageHtml":"

We are currently registering a global outage of incoming/outgoing Hungarian calls.

We have successfully redirected outgoing calls through another service provider.

The outage occurred in the infrastructure of our partner service provider, which is currently intensively dealing with the restoration of services.

We do not yet have an estimated time to restore service.

","messageHtmlTranslationId":"cm2klwj1a0003ql6nr13pwb1u","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm2klwj1a0003ql6nr13pwb1u","text_ar":null,"text_cs":"

Aktuálně registrujeme globální výpadek příchozích/odchozích maďarských hovorů.

Úspěšně jsme přesměrovali odchozí hovory přes jiného poskytovatele služeb.

K výpadku došlo v infrastruktuře našeho partnerského poskytovatele, který se v současné době intenzivně zabývá obnovou služeb.

Zatím nemáme odhadovaný čas na obnovení služby.

","text_da":null,"text_de":null,"text_en":"

We are currently registering a global outage of incoming/outgoing Hungarian calls.

We have successfully redirected outgoing calls through another service provider.

The outage occurred in the infrastructure of our partner service provider, which is currently intensively dealing with the restoration of services.

We do not yet have an estimated time to restore service.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Obecnie rejestrujemy globalną przerwę w połączeniach przychodzących/wychodzących z Węgier.

Pomyślnie przekierowaliśmy połączenia wychodzące za pośrednictwem innego dostawcy usług.

Przerwa wystąpiła w infrastrukturze naszego partnera, który obecnie intensywnie zajmuje się przywracaniem usług.

Nie mamy jeszcze szacunkowego czasu przywrócenia usług.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

În prezent, înregistrăm o întrerupere globală a apelurilor de intrare/ieșire în limba maghiară.

Am redirecționat cu succes apelurile efectuate prin alt furnizor de servicii.

Întreruperea a avut loc în infrastructura furnizorului nostru de servicii partener, care în prezent se ocupă intens de restabilirea serviciilor.

Încă nu avem un timp estimat pentru restabilirea serviciului.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Jelenleg a bejövő/kimenő magyar hívások globális kiesését regisztráljuk.

Sikeresen átirányítottuk a kimenő hívásokat egy másik szolgáltatón keresztül.

A kiesés a partner szolgáltatónk infrastruktúrájában következett be, mely jelenleg is intenzíven foglalkozik a szolgáltatások helyreállításával.

Még nincs becsült időpontunk a szolgáltatás helyreállítására.

","text_et":null},"messageTranslation":{"id":"cm2klwilp0002ql6ngxy78ems","text_ar":null,"text_cs":"Aktuálně registrujeme globální výpadek příchozích/odchozích maďarských hovorů.\n\nÚspěšně jsme přesměrovali odchozí hovory přes jiného poskytovatele služeb.\n\nK výpadku došlo v infrastruktuře našeho partnerského poskytovatele, který se v současné době intenzivně zabývá obnovou služeb.\n\nZatím nemáme odhadovaný čas na obnovení služby.","text_da":null,"text_de":null,"text_en":"We are currently registering a global outage of incoming/outgoing Hungarian calls.\n\nWe have successfully redirected outgoing calls through another service provider.\n\nThe outage occurred in the infrastructure of our partner service provider, which is currently intensively dealing with the restoration of services.\n\nWe do not yet have an estimated time to restore service.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Obecnie rejestrujemy globalną przerwę w połączeniach przychodzących/wychodzących z Węgier.\n\nPomyślnie przekierowaliśmy połączenia wychodzące za pośrednictwem innego dostawcy usług.\n\nPrzerwa wystąpiła w infrastrukturze naszego partnera, który obecnie intensywnie zajmuje się przywracaniem usług.\n\nNie mamy jeszcze szacunkowego czasu przywrócenia usług.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"În prezent, înregistrăm o întrerupere globală a apelurilor de intrare/ieșire în limba maghiară.\n\nAm redirecționat cu succes apelurile efectuate prin alt furnizor de servicii.\n\nÎntreruperea a avut loc în infrastructura furnizorului nostru de servicii partener, care în prezent se ocupă intens de restabilirea serviciilor.\n\nÎncă nu avem un timp estimat pentru restabilirea serviciului.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Jelenleg a bejövő/kimenő magyar hívások globális kiesését regisztráljuk.\n\nSikeresen átirányítottuk a kimenő hívásokat egy másik szolgáltatón keresztül.\n\nA kiesés a partner szolgáltatónk infrastruktúrájában következett be, mely jelenleg is intenzíven foglalkozik a szolgáltatások helyreállításával.\n\nMég nincs becsült időpontunk a szolgáltatás helyreállítására.","text_et":null}},{"id":"cm2ktk692000g7azoao72wfy5","message":"Inbound Voice services have been successfully restored. \nWe will continuously monitor the situation until our partner completes the full operation of the infrastructure.","messageTranslationId":"cm2ktk68q000d7azouv82k7cw","status":"MONITORING","notify":true,"started":"2024-10-22T18:35:00.000Z","ended":null,"duration":0,"createdAt":"2024-10-22T19:09:08.391Z","updatedAt":"2024-10-22T21:59:08.538Z","incidentId":"cm2kl6let0012gnn4msvjq4x8","messageHtml":"

Inbound Voice services have been successfully restored.
We will continuously monitor the situation until our partner completes the full operation of the infrastructure.

","messageHtmlTranslationId":"cm2ktk68w000e7azo52lecd19","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm2ktk68w000e7azo52lecd19","text_ar":null,"text_cs":"

Příchozí hlasové služby byly úspěšně obnoveny.
Situaci budeme průběžně sledovat, dokud náš partner nedokončí plný provoz infrastruktury.

","text_da":null,"text_de":null,"text_en":"

Inbound Voice services have been successfully restored.
We will continuously monitor the situation until our partner completes the full operation of the infrastructure.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Usługi połączeń głosowych przychodzących zostały pomyślnie przywrócone.
Będziemy na bieżąco monitorować sytuację, aż do momentu, gdy nasz partner ukończy pełną obsługę infrastruktury.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Serviciile de inbound Voice au fost restaurate cu succes.
Vom monitoriza în mod continuu situația până când partenerul nostru va finaliza funcționarea completă a infrastructurii.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

A hangszolgáltatások sikeresen visszaálltak. Folyamatosan nyomon követjük a helyzetet, amíg partnerünk be nem fejezi az infrastruktúra teljes működését.

","text_et":null},"messageTranslation":{"id":"cm2ktk68q000d7azouv82k7cw","text_ar":null,"text_cs":"Příchozí hlasové služby byly úspěšně obnoveny. \n Situaci budeme průběžně sledovat, dokud náš partner nedokončí plný provoz infrastruktury.","text_da":null,"text_de":null,"text_en":"Inbound Voice services have been successfully restored. \nWe will continuously monitor the situation until our partner completes the full operation of the infrastructure.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Usługi połączeń głosowych przychodzących zostały pomyślnie przywrócone. \n Będziemy na bieżąco monitorować sytuację, aż do momentu, gdy nasz partner ukończy pełną obsługę infrastruktury.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Serviciile de inbound Voice au fost restaurate cu succes. \n Vom monitoriza în mod continuu situația până când partenerul nostru va finaliza funcționarea completă a infrastructurii.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A hangszolgáltatások sikeresen visszaálltak. Folyamatosan nyomon követjük a helyzetet, amíg partnerünk be nem fejezi az infrastruktúra teljes működését.","text_et":null}},{"id":"cm2kzmtir0021mfpk6rbyfgs7","message":"This incident has been resolved.","messageTranslationId":"cm2kzmt4l001ymfpk2riew61r","status":"RESOLVED","notify":true,"started":"2024-10-22T18:35:00.000Z","ended":null,"duration":null,"createdAt":"2024-10-22T21:59:09.555Z","updatedAt":"2024-10-22T21:59:09.555Z","incidentId":"cm2kl6let0012gnn4msvjq4x8","messageHtml":"

This incident has been resolved.

","messageHtmlTranslationId":"cm2kzmtik001zmfpk9yxvd4rj","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm2kzmtik001zmfpk9yxvd4rj","text_ar":null,"text_cs":"

Tento incident byl vyřešen.

","text_da":null,"text_de":null,"text_en":"

This incident has been resolved.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Incydent został rozwiązany.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Acest incident a fost rezolvat.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Ez az eset megoldódott.

","text_et":null},"messageTranslation":{"id":"cm2kzmt4l001ymfpk2riew61r","text_ar":null,"text_cs":"Tento incident byl vyřešen.","text_da":null,"text_de":null,"text_en":"This incident has been resolved.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Incydent został rozwiązany.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Acest incident a fost rezolvat.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Ez az eset megoldódott.","text_et":null}},{"id":"cm2kl6lnt0016gnn4j35t1oqc","message":"We are currently experiencing an outage of voice services. We are looking for more information.","messageTranslationId":"cm2kl6ljb0013gnn42l94382g","status":"INVESTIGATING","notify":true,"started":"2024-10-22T14:45:00.000Z","ended":null,"duration":2986,"createdAt":"2024-10-22T15:14:38.250Z","updatedAt":"2024-10-23T18:25:20.970Z","incidentId":"cm2kl6let0012gnn4msvjq4x8","messageHtml":"We are currently experiencing an outage of voice services. We are looking for more information.","messageHtmlTranslationId":"cm2kl6lnn0014gnn4d7wxg1ba","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm2kl6lnn0014gnn4d7wxg1ba","text_ar":null,"text_cs":"V současné době evidujeme výpadek hlasových služeb. Zjišťujeme více informací.","text_da":null,"text_de":null,"text_en":"We are currently experiencing an outage of voice services. We are looking for more information.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Obecnie mamy do czynienia z awarią usług głosowych. Szukamy więcej informacji.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"În prezent, ne confruntăm cu o întrerupere a serviciilor de voce. Căutăm mai multe informații.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Jelenleg a hangszolgáltatások leállását tapasztaljuk. További információkat keresünk.","text_et":null},"messageTranslation":{"id":"cm2kl6ljb0013gnn42l94382g","text_ar":null,"text_cs":"V současné době evidujeme výpadek hlasových služeb. Zjišťujeme více informací.","text_da":null,"text_de":null,"text_en":"We are currently experiencing an outage of voice services. We are looking for more information.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Obecnie mamy do czynienia z awarią usług głosowych. Szukamy więcej informacji.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"În prezent, ne confruntăm cu o întrerupere a serviciilor de voce. Căutăm mai multe informații.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Jelenleg a hangszolgáltatások leállását tapasztaljuk. További információkat keresünk.","text_et":null}}],"components":[{"id":"cl0r230b790459950n1tjtyf3d7","name":"HU Voice Services","nameTranslationId":"cl0r230ax90459250n1mgdx2gxh","description":"","descriptionTranslationId":"cl10on1w0192479ekljpkzg6n2w","status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":5,"showUptime":true,"createdAt":"2022-03-14T18:45:32.371Z","updatedAt":"2024-12-02T22:30:00.513Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":"daktela-hu-voice-services-kbstan3c6@automation.instatus.com","oldGroup":"cl0mcqfgm454492e6n0jjcvxip4","groupId":"cl0mcqfgm454492e6n0jjcvxip4","isParent":false,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

HU Voice Services

HU hlasové služby

","text_da":null,"text_de":null,"text_en":"

HU Voice Services

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Voice Serwis - Węgry

Voice Services

Hlasové služby

","text_da":null,"text_de":null,"text_en":"

Voice Services

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Usługi głosowe

Dear Customers,

We would like to inform you that on 10.10.2024 from 23:00 CET to 11.10.2024 00:00 CET we will perform scheduled maintenance of our cloud infrastructure. This maintenance is required to update the software of the Daktela virtualization platform.

The scheduled work may cause a short temporary unavailability of some services.

Thank you,

Daktela team.

","messageHtmlTranslationId":"cm1v722q9002cmeefkkqikybe","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm1v722q9002cmeefkkqikybe","text_ar":null,"text_cs":"

Vážení zákazníci,

Rádi bychom vás informovali, že dne 10.10.2024 od 23:00 CET do 11.10.2024 00:00 CET budeme provádět plánovanou údržbu naší cloudové infrastruktury. Tato údržba je nutná pro aktualizaci softwaru Daktela virtualizační platformy.

Plánované práce mohou způsobit krátkodobou dočasnou nedostupnost některých služeb.

Děkujeme za pochopení

Daktela team.

","text_da":null,"text_de":null,"text_en":"

Dear Customers,

The scheduled work may cause a short temporary unavailability of some services.

Thank you,

Daktela team.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Szanowni Klienci,

Chcielibyśmy poinformować, że w dniu 10.10.2024 od 23:00 CET do 11.10.2024 00:00 CET przeprowadzimy planową konserwację naszej infrastruktury chmurowej. Konserwacja ta jest wymagana w celu aktualizacji oprogramowania platformy wirtualizacji Daktela.

Zaplanowane prace mogą spowodować krótkotrwałą niedostępność niektórych usług.

Dziękuję,

Zespół Daktela.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimați clienți,

Dorim să vă informăm că în data de 10.10.2024 de la 23:00 CET până la 11.10.2024 00:00 CET vom efectua întreținerea programată a infrastructurii noastre cloud. Această întreținere este necesară pentru actualizarea software-ului platformei de virtualizare Daktela.

Lucrarea programată poate cauza o scurtă indisponibilitate temporară a unor servicii.

multumesc,

Echipa Daktela.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Kedves Vásárlóink!

Tájékoztatjuk Önöket, hogy 2024.10.10-én 23:00 CET és 2024.10.11 00:00 CET között ütemezett karbantartást végzünk felhő infrastruktúránkban. Ez a karbantartás szükséges a Daktela virtualizációs platform szoftverének frissítéséhez.

Az ütemezett munka egyes szolgáltatások rövid, átmeneti elérhetetlenségét okozhatja.

Köszönöm,

Daktela csapat.

","text_et":null},"messageTranslation":{"id":"cm1v722pv002bmeefph2gf6ak","text_ar":null,"text_cs":"Vážení zákazníci,\n\nRádi bychom vás informovali, že dne 10.10.2024 od 23:00 CET do 11.10.2024 00:00 CET budeme provádět plánovanou údržbu naší cloudové infrastruktury. Tato údržba je nutná pro aktualizaci softwaru Daktela virtualizační platformy.\n\nPlánované práce mohou způsobit krátkodobou dočasnou nedostupnost některých služeb.\n\nDěkujeme za pochopení\n\nDaktela team.","text_da":null,"text_de":null,"text_en":"Dear Customers,\n\nWe would like to inform you that on 10.10.2024 from 23:00 CET to 11.10.2024 00:00 CET we will perform scheduled maintenance of our cloud infrastructure. This maintenance is required to update the software of the Daktela virtualization platform.\n\nThe scheduled work may cause a short temporary unavailability of some services.\n\nThank you, \n\nDaktela team.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowni Klienci,\n\n Chcielibyśmy poinformować, że w dniu 10.10.2024 od 23:00 CET do 11.10.2024 00:00 CET przeprowadzimy planową konserwację naszej infrastruktury chmurowej. Konserwacja ta jest wymagana w celu aktualizacji oprogramowania platformy wirtualizacji Daktela.\n\n Zaplanowane prace mogą spowodować krótkotrwałą niedostępność niektórych usług.\n\n Dziękuję,\n\n Zespół Daktela.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimați clienți,\n\n Dorim să vă informăm că în data de 10.10.2024 de la 23:00 CET până la 11.10.2024 00:00 CET vom efectua întreținerea programată a infrastructurii noastre cloud. 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Daktela cloud solution - Chmura

Dear customers, we are currently experiencing short-term outages in some instances. Our technical teams are already working to resolve this situation and we expect everything to be working properly again soon.

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All systems are fully operational.

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Všechny systémy jsou plně funkční.

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All systems are fully operational.

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Wszystkie systemy są w pełni sprawne.

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Toate sistemele sunt complet operaționale.

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Minden rendszer teljesen működőképes.

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Daktela cloud solution - Chmura

International Voice Services

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Mezinárodní hlasové služby

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International Voice Services

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Międzynarodowy Voice serwis

International Voice Services

Voice Services

Hlasové služby

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Voice Services

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Usługi głosowe

RO Voice Services

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RO hlasové služby

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Servicii vocale RO

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RO Voice Services

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Usługi głosowe RO

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Servicii vocale RO

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Usługi głosowe

Dear Customers,

We would like to inform you that on 3.10.2024, from 22:00 CET to 4.10.2024 02:00 CET, we will perform maintenance scheduled in our data centers. This maintenance is necessary to update the hardware of our core switches to ensure continued reliability and security.

Scheduled work may cause temporary unavailability of some services for up to 3 service interruptions of up to 10 minutes.

Thank you, your Daktela team.

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Vážení zákazníci,

rádi bychom Vás informovali, že dne 3.10. 2024, v době od 22:00 SEČ do 4.10.2024 02:00 SEČ, budeme provádět neodkladnou údržbu v našich datových centrech.

Plánované práce mohou způsobit dočasnou nedostupnost některých služeb po dobu maximálně 3 přerušení služeb v délce do 10 minut.

Děkujeme za pochopení, tým Daktela.

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Dear Customers,

Scheduled work may cause temporary unavailability of some services for up to 3 service interruptions of up to 10 minutes.

Thank you, your Daktela team.

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Szanowni Klienci,

Chcielibyśmy poinformować, że przeprowadzimy zaplanowaną konserwację w naszych centrach danych w dniu 3.10.2024 r. od godziny 22:00 CET do 4.10.2024 r. do godziny 02:00 CET. Ta konserwacja jest niezbędna do aktualizacji sprzętu naszych głównych przełączników, aby zapewnić ciągłą niezawodność i bezpieczeństwo.

Zaplanowane prace mogą spowodować tymczasową niedostępność niektórych usług trwającą do 3 przerw w świadczeniu usług trwających do 10 minut.

Dziękujemy zespołowi Daktela.

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Stimați clienți,

Dorim să vă informăm că vom efectua întreținerea programată la centrele noastre de date în data de 3.10.2024 de la ora 22:00 CET până în data de 4.10.2024 la ora 02:00 CET. Această întreținere este necesară pentru a actualiza hardware-ul comutatoarelor noastre principale pentru a asigura fiabilitatea și securitatea continue

Munca programată poate cauza indisponibilitatea temporară a unor servicii pentru până la 3 întreruperi ale serviciului de până la 10 minute.

Mulțumesc, echipa Daktela.

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Kedves Vásárlóink!

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Az ütemezett munka miatt egyes szolgáltatások akár 3, legfeljebb 10 perces szolgáltatáskimaradásig átmenetileg elérhetetlenné válhatnak.

Köszönöm, a Daktela csapata.

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We are currently experiencing partial quality degradation of connectivity for global customers.

Identified issue and switched to other connectivity.

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We are currently experiencing partial quality degradation of connectivity for global customers.

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În prezent, ne confruntăm cu o degradare parțială a calității la apelurile vocale primite (mai puțin de 5 % pierderi de pachete, nu toate apelurile sunt afectate).

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All services are UP.

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Wszystkie usługi są dostępne.

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Toate serviciile sunt UP.

Acum monitorizăm situația și investigăm problemele pe ruta principală de conectivitate.

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Minden szolgáltatás UP.

Most figyeljük a helyzetet, és kivizsgáljuk a fő csatlakozási útvonal problémáit.

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