Other 3rd party services Experiencing Degraded Performance

Daktela cloud solution

Daktela V6 Cloud-Hosted Solution

100 % uptime
08/2023100% uptime
09/2023100% uptime
10/2023100% uptime

Voice Services

CZ Voice Services

100 % uptime
08/2023100% uptime
09/2023100% uptime
10/2023100% uptime

SK Voice services

100 % uptime
08/2023100% uptime
09/2023100% uptime
10/2023100% uptime

UK Voice Services

100 % uptime
08/2023100% uptime
09/2023100% uptime
10/2023100% uptime

PL Voice Services

100 % uptime
08/2023100% uptime
09/2023100% uptime
10/2023100% uptime

HU Voice Services

100 % uptime
08/2023100% uptime
09/2023100% uptime
10/2023100% uptime

RO Voice Services

100 % uptime
08/2023100% uptime
09/2023100% uptime
10/2023100% uptime

SI Voice Services

100 % uptime
08/2023100% uptime
09/2023100% uptime
10/2023100% uptime

International Voice Services

100 % uptime
08/2023100% uptime
09/2023100% uptime
10/2023100% uptime
SMS

CZ SMS Services

100 % uptime
08/2023100% uptime
09/2023100% uptime
10/2023100% uptime

PL SMS Services

100 % uptime
08/2023100% uptime
09/2023100% uptime
10/2023100% uptime

RO SMS Services

100 % uptime
08/2023100% uptime
09/2023100% uptime
10/2023100% uptime

International SMS Services

100 % uptime
08/2023100% uptime
09/2023100% uptime
10/2023100% uptime

3rd parties services (integrations)

Facebook Messenger

Operational
WhatsApp
Operational
Viber
Operational

Other 3rd party services

Degraded performance

3rd parties e-mail services

Microsoft 365

Operational

Gmail

Operational

Notice history

10/2023

Některé zákaznické SIP trunky nějsou funkční
  • Resolved

    This incident has been resolved.

  • Monitoring

    Všechny postižené služby byly obnoveny.

  • Identified

    Většina postižených služeb (cca 90%) obnovena

  • Identified

    Postupně obnovujeme provoz.

  • Identified

    We are continuing to work on a fix for this incident.

  • Investigating

    Po výpadku na straně SK partnera jsou na některých SK PBX Daktela nefunkční SIP trunky.
    Na opravě intezívně pracujeme.

09/2023

Work on the backbone technology.
  • Completed
    27. 9. 2023 at 20:30

    Maintenance has completed successfully

  • In progress
    27. 9. 2023 at 20:00

    Maintenance is now in progress

  • Planned
    27. 9. 2023 at 20:00

    Dear customers,

    We would like to inform you about scheduled maintenance on September 27, 2023, between 10:00 PM and 10:30 PM CEST, during which we will be upgrading the backbone connectivity from 10Gbits to 100Gbits between our data centers. We anticipate a maximum downtime of 10 minutes.

    Thank you for your understanding.
    Daktela Team

Restrictions on certain CZ calls by a third-party operator
  • Monitoring

    The problem affects only a minority of CZ calls.

08/2023

No notices reported this month

08/2023 to 10/2023