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We have received a report about the Hungarian voice services not working. We have started investigating the issue.

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Obdrželi jsme hlášení o nefunkčních maďarských hlasových službách. Začali jsme problém vyšetřovat.

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We have received a report about the Hungarian voice services not working. We have started investigating the issue.

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Otrzymaliśmy raport o niedziałających usługach głosowych na Węgrzech. Rozpoczęliśmy badanie problemu.

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We have received a report about the Hungarian voice services not working. We have started investigating the issue.

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Am primit un raport despre nefuncționarea serviciilor vocale în limba maghiară. Am început să investigăm problema.

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Jelentést kaptunk arról, hogy a magyar hangszolgáltatások nem működnek. Megkezdtük a probléma kivizsgálását.

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We have identified an issue between the system of our partner provider and our main infrastructure firewall. We have taken action to restore traffic from designated IP addresses.

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Identifikovali jsme problém mezi systémem našeho partnerského poskytovatele a firewallem naší hlavní infrastruktury. Podnikli jsme kroky k obnovení provozu z určených IP adres.

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We have identified an issue between the system of our partner provider and our main infrastructure firewall. We have taken action to restore traffic from designated IP addresses.

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Zidentyfikowaliśmy problem między systemem naszego dostawcy partnerskiego a naszą główną zaporą infrastrukturalną. Podjęliśmy działania w celu przywrócenia ruchu z wyznaczonych adresów IP.

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We have identified an issue between the system of our partner provider and our main infrastructure firewall. We have taken action to restore traffic from designated IP addresses.

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Am identificat o problemă între sistemul furnizorului nostru partener și firewall-ul principal al infrastructurii noastre. Am luat măsuri pentru a restabili traficul de la adresele IP desemnate.

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Problémát azonosítottunk partnerszolgáltatónk rendszere és a fő infrastrukturális tűzfalunk között. Intézkedéseket tettünk a kijelölt IP-címekről érkező forgalom helyreállítására.

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Spojení bylo navázáno a služba HU Voice byla obnovena. S partnerem jsme zůstali v kontaktu a situaci jsme sledovali.

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The connection was established and the HU Voice service was renewed. We kept in touch with our partner and monitored the situation.

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Połączenie zostało nawiązane, a usługa HU Voice została odnowiona. Pozostawaliśmy w kontakcie z naszym partnerem i monitorowaliśmy sytuację.

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The connection was established and the HU Voice service was renewed. We kept in touch with our partner and monitored the situation.

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Conexiunea a fost stabilită și serviciul HU Voice a fost reînnoit. Am ținut legătura cu partenerul nostru și am monitorizat situația.

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A kapcsolat létrejött és a HU Voice szolgáltatás megújult. Tartottuk a kapcsolatot partnerünkkel és figyelemmel kísértük a helyzetet.

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Based on the observations from our technicians and partners, we can confirm that the service is now fully restored and stable. We are currently investigating the root cause of the block on our firewall.

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Na základě pozorování našich techniků a partnerů můžeme potvrdit, že služba je nyní plně obnovena a stabilní. V současné době vyšetřujeme hlavní příčinu blokování našeho firewallu.

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Na podstawie obserwacji naszych techników i partnerów możemy potwierdzić, że usługa jest teraz w pełni przywrócona i stabilna. Obecnie badamy przyczynę blokady na naszej zaporze.

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Pe baza observațiilor tehnicienilor și partenerilor noștri, putem confirma că serviciul este acum complet restabilit și stabil. În prezent, investigăm cauza principală a blocării firewall-ului nostru.

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Technikusaink és partnereink megfigyelései alapján megerősíthetjük, hogy a szolgáltatás teljes mértékben helyreállt és stabil. Jelenleg vizsgáljuk a tűzfalunkon fellépő blokkolás kiváltó okát.

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Dear Customers,

We would like to inform you about the planned maintenance of our voice services in the data center.

Date and time: 13.5.2025 22:00:00 - 14.5.2025
Estimated duration of the outage (hh:mm:ss): 6:00:00
Reason of the outage: maintenance of the distribution point

Although we do not anticipate any significant disruption to service, maintenance may be classified as a risk. We will try to minimize any inconvenience and expect the maintenance itself to last 6 hours during the maintenance window when voice service may be interrupted. These are necessary measures to ensure your high standards and the stability of the Daktela platform.

If you have any questions or concerns, please do not hesitate to contact our support team.

Thank you for your patience and understanding.

Sincerely,

Daktela Team

","messageHtmlTranslationId":"cm9v6rr2t001m11fagl61cq5f","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm9v6rr2t001m11fagl61cq5f","text_ar":null,"text_cs":"

Vážení zákazníci,

rádi bychom Vás informovali o plánované údržbě našich hlasových služeb v datovém centru.

Termín výpadku: 13.5.2025 22:00:00 - 14.5.2025 06:00:00
Předpokládaná doba trvání výpadk: 6:00:00
Důvod výpadku: technická údržba distribučního bodu

Přestože nepředpokládáme žádné významné narušení provozu, může být údržba klasifikována jako riziko. Budeme se snažit minimalizovat případné nepříjemnosti a očekáváme, že samotná údržba bude trvat 6 hodin během okna údržby, kdy může dojít k přerušení hlasových služeb. Jedná se o nezbytná opatření k zajištění vašich vysokých standardů a stability platformy Daktela.

V případě jakýchkoli dotazů nebo obav se neváhejte obrátit na náš tým podpory.

Děkujeme vám za trpělivost a pochopení.

S pozdravem,

Tým Daktela

","text_da":null,"text_de":null,"text_en":"

Dear Customers,

We would like to inform you about the planned maintenance of our voice services in the data center.

Date and time: 13.5.2025 22:00:00 - 14.5.2025
Estimated duration of the outage (hh:mm:ss): 6:00:00
Reason of the outage: maintenance of the distribution point

If you have any questions or concerns, please do not hesitate to contact our support team.

Thank you for your patience and understanding.

Sincerely,

Daktela Team

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Szanowni Klienci,

Chcielibyśmy poinformować o planowanej konserwacji naszych usług głosowych w centrum danych.

Data konserwacji: 13.5.2025 22:00:00 - 14.5.2025 06:00:00

Zakres czasu: 6:00:00

Chociaż nie przewidujemy żadnych znaczących zakłóceń w świadczeniu usług, konserwacja może zostać sklasyfikowana jako ryzyko. Postaramy się zminimalizować wszelkie niedogodności i oczekujemy, że sama konserwacja potrwa 6 godzin podczas okna konserwacji, kiedy usługa głosowa może zostać przerwana. Są to niezbędne środki w celu zapewnienia wysokich standardów i stabilności platformy Daktela.

W razie jakichkolwiek pytań lub wątpliwości prosimy o kontakt z naszym zespołem wsparcia.

Dziękujemy za cierpliwość i zrozumienie.

Z poważaniem,

Zespół Daktela

","text_pt_br":null,"text_pt":null,"text_rs":"

Dear Customers,

We would like to inform you about the planned maintenance of our voice services in the data center.

Date and time: 13.5.2025 22:00:00 - 14.5.2025
Estimated duration of the outage (hh:mm:ss): 6:00:00
Reason of the outage: maintenance of the distribution point

If you have any questions or concerns, please do not hesitate to contact our support team.

Thank you for your patience and understanding.

Sincerely,

Daktela Team

","text_ru":null,"text_ro":"

Stimați clienți,

Dorim să vă informăm cu privire la întreținerea planificată a serviciilor noastre de voce din centrul de date.

Deși nu anticipăm nicio întrerupere semnificativă a serviciului, întreținerea poate fi clasificată drept risc. Vom încerca să reducem la minimum orice inconvenient și ne așteptăm ca întreținerea propriu-zisă să dureze 6 ore în timpul ferestrei de întreținere în care serviciul de voce poate fi întrerupt. Acestea sunt măsuri necesare pentru a vă asigura standarde ridicate și stabilitatea platformei Daktela.

Dacă aveți întrebări sau nelămuriri, vă rugăm să nu ezitați să contactați echipa noastră de asistență.

Vă mulțumim pentru răbdarea și înțelegerea dumneavoastră.

Cu stimă,

Echipa Daktela

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Kedves Ügyfeleink!

Szeretnénk tájékoztatni Önöket az adatközpontban működő hangszolgáltatások tervezett karbantartásáról.

Bár nem számítunk a szolgáltatás jelentős megszakadására, a karbantartás kockázatnak minősíthető. Igyekszünk minimalizálni a kellemetlenségeket, és arra számítunk, hogy maga a karbantartás 6 óra tart a karbantartási ablak alatt, amikor a hangszolgáltatás szünetelhet. Ezek szükséges intézkedések az Ön magas színvonalának és a Daktela platform stabilitásának biztosítása érdekében.

Ha bármilyen kérdése vagy aggálya van, kérjük, forduljon bizalommal ügyfélszolgálatunkhoz.

Köszönjük türelmét és megértését.

Üdvözlettel,

Daktela csapat

","text_et":null},"messageTranslation":{"id":"cm9v6rr2p001l11fajv6r79uk","text_ar":null,"text_cs":"Vážení zákazníci,\n\nrádi bychom Vás informovali o plánované údržbě našich hlasových služeb v datovém centru.\n\nTermín výpadku: 13.5.2025 22:00:00 - 14.5.2025 06:00:00 \nPředpokládaná doba trvání výpadk: 6:00:00 \nDůvod výpadku: technická údržba distribučního bodu\n\nPřestože nepředpokládáme žádné významné narušení provozu, může být údržba klasifikována jako riziko. Budeme se snažit minimalizovat případné nepříjemnosti a očekáváme, že samotná údržba bude trvat 6 hodin během okna údržby, kdy může dojít k přerušení hlasových služeb. Jedná se o nezbytná opatření k zajištění vašich vysokých standardů a stability platformy Daktela.\n\nV případě jakýchkoli dotazů nebo obav se neváhejte obrátit na náš tým podpory.\n\nDěkujeme vám za trpělivost a pochopení.\n\nS pozdravem,\n\nTým Daktela","text_da":null,"text_de":null,"text_en":"Dear Customers,\n\nWe would like to inform you about the planned maintenance of our voice services in the data center.\n\n \nDate and time: 13.5.2025 22:00:00 - 14.5.2025 \nEstimated duration of the outage (hh:mm:ss): 6:00:00 \nReason of the outage: maintenance of the distribution point\n\nAlthough we do not anticipate any significant disruption to service, maintenance may be classified as a risk. We will try to minimize any inconvenience and expect the maintenance itself to last 6 hours during the maintenance window when voice service may be interrupted. These are necessary measures to ensure your high standards and the stability of the Daktela platform.\n\nIf you have any questions or concerns, please do not hesitate to contact our support team.\n\nThank you for your patience and understanding.\n\nSincerely,\n\nDaktela Team","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowni Klienci,\n\nChcielibyśmy poinformować o planowanej konserwacji naszych usług głosowych w centrum danych.\n\nData konserwacji: 13.5.2025 22:00:00 - 14.5.2025 06:00:00\n\nZakres czasu: 6:00:00\n\nChociaż nie przewidujemy żadnych znaczących zakłóceń w świadczeniu usług, konserwacja może zostać sklasyfikowana jako ryzyko. Postaramy się zminimalizować wszelkie niedogodności i oczekujemy, że sama konserwacja potrwa 6 godzin podczas okna konserwacji, kiedy usługa głosowa może zostać przerwana. Są to niezbędne środki w celu zapewnienia wysokich standardów i stabilności platformy Daktela.\n\nW razie jakichkolwiek pytań lub wątpliwości prosimy o kontakt z naszym zespołem wsparcia.\n\nDziękujemy za cierpliwość i zrozumienie.\n\nZ poważaniem,\n\nZespół Daktela","text_pt_br":null,"text_pt":null,"text_rs":"Dear Customers,\n\nWe would like to inform you about the planned maintenance of our voice services in the data center.\n\n \nDate and time: 13.5.2025 22:00:00 - 14.5.2025 \nEstimated duration of the outage (hh:mm:ss): 6:00:00 \nReason of the outage: maintenance of the distribution point\n\nAlthough we do not anticipate any significant disruption to service, maintenance may be classified as a risk. We will try to minimize any inconvenience and expect the maintenance itself to last 6 hours during the maintenance window when voice service may be interrupted. These are necessary measures to ensure your high standards and the stability of the Daktela platform.\n\nIf you have any questions or concerns, please do not hesitate to contact our support team.\n\nThank you for your patience and understanding.\n\nSincerely,\n\nDaktela Team","text_ru":null,"text_ro":"Stimați clienți,\n\nDorim să vă informăm cu privire la întreținerea planificată a serviciilor noastre de voce din centrul de date.\n\nDeși nu anticipăm nicio întrerupere semnificativă a serviciului, întreținerea poate fi clasificată drept risc. Vom încerca să reducem la minimum orice inconvenient și ne așteptăm ca întreținerea propriu-zisă să dureze 6 ore în timpul ferestrei de întreținere în care serviciul de voce poate fi întrerupt. Acestea sunt măsuri necesare pentru a vă asigura standarde ridicate și stabilitatea platformei Daktela.\n\nDacă aveți întrebări sau nelămuriri, vă rugăm să nu ezitați să contactați echipa noastră de asistență.\n\nVă mulțumim pentru răbdarea și înțelegerea dumneavoastră.\n\nCu stimă,\n\nEchipa Daktela","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Kedves Ügyfeleink!\n\nSzeretnénk tájékoztatni Önöket az adatközpontban működő hangszolgáltatások tervezett karbantartásáról.\n\nBár nem számítunk a szolgáltatás jelentős megszakadására, a karbantartás kockázatnak minősíthető. Igyekszünk minimalizálni a kellemetlenségeket, és arra számítunk, hogy maga a karbantartás 6 óra tart a karbantartási ablak alatt, amikor a hangszolgáltatás szünetelhet. Ezek szükséges intézkedések az Ön magas színvonalának és a Daktela platform stabilitásának biztosítása érdekében.\n\nHa bármilyen kérdése vagy aggálya van, kérjük, forduljon bizalommal ügyfélszolgálatunkhoz.\n\nKöszönjük türelmét és megértését.\n\nÜdvözlettel,\n\nDaktela csapat","text_et":null}},{"id":"cmamxrjb705b3zep30e1aie35","message":"Maintenance is now in progress","messageTranslationId":"cmamxrjar05b0zep3toerhn51","status":"INPROGRESS","notify":true,"started":"2025-05-13T20:00:01.000Z","ended":null,"duration":360,"createdAt":"2025-05-13T20:00:01.412Z","updatedAt":"2025-05-14T02:00:01.162Z","maintenanceId":"cm9v6rr0x001k11fa31nss7g6","messageHtml":"Maintenance is now in progress","messageHtmlTranslationId":"cmamxrjay05b1zep3lkva36wh","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cmamxrjay05b1zep3lkva36wh","text_ar":null,"text_cs":"Údržba právě probíhá","text_da":null,"text_de":null,"text_en":"Maintenance is now in progress","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Konserwacja jest teraz w toku","text_pt_br":null,"text_pt":null,"text_rs":"Popravka je sada u toku","text_ru":null,"text_ro":"Mentenanța este acum în curs","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A karbantartás folyamatban van","text_et":null},"messageTranslation":{"id":"cmamxrjar05b0zep3toerhn51","text_ar":null,"text_cs":"Údržba právě probíhá","text_da":null,"text_de":null,"text_en":"Maintenance is now in progress","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Konserwacja jest teraz w toku","text_pt_br":null,"text_pt":null,"text_rs":"Popravka je sada u toku","text_ru":null,"text_ro":"Mentenanța este acum în curs","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A karbantartás folyamatban van","text_et":null}},{"id":"cmanamhvn05fzzep3etvlfbfr","message":"Maintenance has completed successfully","messageTranslationId":"cmanamhv005fwzep3mw3sa7wn","status":"COMPLETED","notify":true,"started":"2025-05-14T02:00:00.000Z","ended":null,"duration":-21600,"createdAt":"2025-05-14T02:00:01.284Z","updatedAt":"2025-05-19T10:34:48.674Z","maintenanceId":"cm9v6rr0x001k11fa31nss7g6","messageHtml":"Maintenance has completed successfully","messageHtmlTranslationId":"cmanamhvh05fxzep3zqmwzgyf","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cmanamhvh05fxzep3zqmwzgyf","text_ar":null,"text_cs":"Údržba úspěšně dokončena","text_da":null,"text_de":null,"text_en":"Maintenance has completed successfully","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Konserwacja zakończyła się pomyślnie","text_pt_br":null,"text_pt":null,"text_rs":"Popravka je uspesno završena","text_ru":null,"text_ro":"Mentenanța a fost finalizată cu succes","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A karbantartás sikeresen befejeződött","text_et":null},"messageTranslation":{"id":"cmanamhv005fwzep3mw3sa7wn","text_ar":null,"text_cs":"Údržba úspěšně dokončena","text_da":null,"text_de":null,"text_en":"Maintenance has completed successfully","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Konserwacja zakończyła się pomyślnie","text_pt_br":null,"text_pt":null,"text_rs":"Popravka je uspesno završena","text_ru":null,"text_ro":"Mentenanța a fost finalizată cu succes","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A karbantartás sikeresen befejeződött","text_et":null}}],"components":[{"id":"clfwcfrik334803b7ocvt2t0z6n","name":"Adria Voice Services","nameTranslationId":"clfwcfrgp334775b7ocjpels3f4","description":"SI Voice Services","descriptionTranslationId":"clfwcfrgy334782b7oc5rw1hmd3","status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":7,"showUptime":true,"createdAt":"2023-03-31T09:29:49.580Z","updatedAt":"2025-05-19T10:34:48.614Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":"daktela-si-voice-services-oaxbi3o19@automation.instatus.com","oldGroup":"cl0mcqfgm454492e6n0jjcvxip4","groupId":"cl0mcqfgm454492e6n0jjcvxip4","isParent":false,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

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Usługi głosowe

HU Voice Services

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UK Voice Services

Servicii vocale din Marea Britanie

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","text_et":null},"messageTranslation":{"id":"cma0s72740012jy44qnuft3p9","text_ar":null,"text_cs":"Vážení zákazníci, máme problém s voláním do mobilní sítě Swan. Na odstranění problému usilovně pracujeme. Služeb Daktela se tento výpadek netýká. Pokud jste zákazníkem společnosti Swan a máte problémy, kontaktujte přímo podporu společnosti Swan.","text_da":null,"text_de":null,"text_en":"Dear customers, we are still experiencing a problem with calls to the Swan mobile network. We are working hard to fix the problem. Daktela services are not affected by this outage. If you are a Swan customer and are experiencing problems, please contact Swan support directly.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Drodzy klienci, mamy problem z połączeniami do sieci komórkowej Swan. Pracujemy ciężko, aby rozwiązać ten problem. Usługi Daktela nie są dotknięte tą awarią. Jeśli jesteś klientem Swan i masz problemy, skontaktuj się bezpośrednio z pomocą techniczną Swan.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Dragi clienți, întâmpinăm o problemă cu apelurile către rețeaua mobilă Swan. Lucrăm din greu pentru a remedia problema. Serviciile Daktela nu sunt afectate de această întrerupere. Dacă sunteți client Swan și întâmpinați probleme, vă rugăm să contactați direct asistența Swan.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Kedves Ügyfeleink! Problémát tapasztalunk a Swan mobilhálózat hívásaival kapcsolatban. Keményen dolgozunk a probléma megoldásán. A Daktela szolgáltatásait ez a kimaradás nem érinti. Ha Ön Swan ügyfél, és problémákat tapasztal, forduljon közvetlenül a Swan ügyfélszolgálatához.","text_et":null}}],"components":[{"id":"cl0mckwol447511e6n0lub61mj3","name":"Daktela Cloud-Hosted Solution","nameTranslationId":"cl16exu5c189081etn1o5qfyokc","description":"","descriptionTranslationId":"cl16exu5p189088etn1ro9a4qie","status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":1,"showUptime":true,"createdAt":"2022-03-11T11:40:32.757Z","updatedAt":"2025-04-28T08:31:40.352Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":"daktela-daktela-v6-cloud-hosted-solution-wucgfi1zy@automation.instatus.com","oldGroup":"cl0mcq93g454113e6n0q4rrb9dr","groupId":"cl0mcq93g454113e6n0q4rrb9dr","isParent":false,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

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We have registered a partial outage of outgoing Hungarian calls. We are currently investigating with our partner service provider the root cause. We do not yet have an estimated time for restoring of services.

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Zaregistrovali jsme částečný výpadek odchozích maďarských hovorů. V současné době vyšetřujeme s naším partnerským poskytovatelem služeb hlavní příčinu. Zatím nemáme odhadovaný čas na obnovení služeb.

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Zarejestrowaliśmy częściową przerwę w połączeniach wychodzących na Węgrzech. Obecnie badamy przyczynę z naszym partnerem, dostawcą usług. Nie mamy jeszcze szacunkowego czasu przywrócenia usług.

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Am înregistrat o întrerupere parțială a apelurilor de ieșire din Ungaria. În prezent, investigăm cu furnizorul nostru de servicii partener cauza principală. Nu avem încă un timp estimat pentru restabilirea serviciilor.

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A kimenő magyar hívások részleges leállását regisztráltuk. Jelenleg partnerszolgáltatónkkal együtt vizsgáljuk a kiváltó okot. A szolgáltatások helyreállításának becsült időpontja még nincs.

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After the preliminary investigation the problem seems to be on the side of our partner service provider - most probably just mobile numbers are affected.

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Po předběžném šetření se zdá, že problém je na straně našeho partnerského poskytovatele služeb – pravděpodobně se to týká pouze mobilních čísel.

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After the preliminary investigation the problem seems to be on the side of our partner service provider - most probably just mobile numbers are affected.

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Po wstępnym dochodzeniu ustalono, że problem leży po stronie naszego partnera, operatora usług — najprawdopodobniej problem dotyczy tylko numerów komórkowych.

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După investigația preliminară, problema pare să fie de partea furnizorului nostru de servicii partener - cel mai probabil doar numerele de telefon sunt afectate.

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Az előzetes vizsgálat után úgy tűnik, hogy a probléma partner szolgáltatónk oldalán van - valószínűleg csak a mobilszámokat érinti.

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The issue seems to be resolved, we are still monitoring the situation.

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Zdá se, že problém je vyřešen, situaci stále sledujeme.

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The issue seems to be resolved, we are still monitoring the situation.

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Wygląda na to, że problem został rozwiązany, nadal monitorujemy sytuację.

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Problema pare a fi rezolvată, încă monitorizăm situația.

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A probléma megoldódni látszik, továbbra is figyeljük a helyzetet.

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Incident was resolved, all services are fully operational.

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Událost byla vyřešena, všechny služby jsou plně funkční.

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Incident was resolved, all services are fully operational.

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Incydent został rozwiązany, wszystkie usługi działają prawidłowo.

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Incidentul a fost rezolvat, toate serviciile sunt pe deplin operaționale.

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Az incidenst megoldották, minden szolgáltatás teljesen működőképes.

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HU Voice Services

Servicii vocale HU

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HU Hangszolgáltatások

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Voice Services

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Usługi głosowe

A fix has been deployed on the partner's side, and we are no longer seeing any failed calls.

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Byla nasazena oprava na straně partnera a již neprošlé hovory neevidujeme.

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A fix has been deployed on the partner's side, and we are no longer seeing any failed calls.

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CZ hlasové služby

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CZ Voice Services

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Voice Serwis - Republika Czeska

Voice Services

Hlasové služby

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Usługi głosowe

We have registered a partial outage of outgoing Hungarian calls. The outage occurred in the infrastructure of our partner service provider, which is currently intensively dealing with the restoration of services. We do not yet have an estimated time for restoring of services.

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Zaregistrovali jsme částečný výpadek odchozích maďarských hovorů. K výpadku došlo v infrastruktuře našeho partnerského poskytovatele služeb, který se v současné době intenzivně zabývá obnovou služeb. Zatím nemáme odhadovaný čas na obnovení služeb.

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Zarejestrowaliśmy częściową przerwę w połączeniach wychodzących z Węgier. Przerwa wystąpiła w infrastrukturze naszego partnera-dostawcy usług, który obecnie intensywnie zajmuje się przywracaniem usług. Nie mamy jeszcze szacunkowego czasu przywrócenia usług.

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Am înregistrat o întrerupere parțială a apelurilor de ieșire din Ungaria. Întreruperea a avut loc în infrastructura furnizorului nostru de servicii partener, care în prezent se ocupă intens de restabilirea serviciilor. Nu avem încă un timp estimat pentru restabilirea serviciilor.

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A kimenő magyar hívások részleges leállását regisztráltuk. A leállás a jelenleg a szolgáltatások helyreállításával intenzíven foglalkozó partnerszolgáltatónk infrastruktúrájában történt. A szolgáltatások helyreállításának becsült időpontja még nincs.

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The partner has identified the source of the problem and has fixed the services on their side. We are still monitoring the problem.

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Partner identifikoval zdroj problému a opravil služby na své straně. Problém stále sledujeme.

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The partner has identified the source of the problem and has fixed the services on their side. We are still monitoring the problem.

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Partner zidentyfikował źródło problemu i naprawił usługi po swojej stronie. Nadal monitorujemy problem.

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Partenerul a identificat sursa problemei și a reparat serviciile de partea sa. Încă monitorizăm problema.

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A partner azonosította a probléma forrását, és kijavította a szolgáltatásokat. Továbbra is figyeljük a problémát.

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Incident was resolved, all services are fully operational.

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Událost byla vyřešena, všechny služby jsou plně funkční.

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Incident was resolved, all services are fully operational.

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Incydent został rozwiązany, wszystkie usługi działają prawidłowo.

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Incidentul a fost rezolvat, toate serviciile sunt pe deplin operaționale.

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Az incidenst megoldották, minden szolgáltatás teljes mértékben működik.

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Daktela cloud solution - Chmura

HU Voice Services

Servicii vocale HU

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HU Hangszolgáltatások

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Hlasové služby

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Voice Services

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Usługi głosowe

We fixed it. We're investigating the cause.

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Na nápravě tohoto incidentu pracujeme.

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We fixed it. We're investigating the cause.

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Daktela cloud solution

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Daktela cloud solution - Chmura

We have recorded more rejected calls towards the T-Mobile network, specifically via our partner operator Nordic. According to our information, a surge in traffic exceeds the capacity limits of the interconnection between Nordic and T-Mobile. As a result, some calls are not being successfully connected.

We are actively working on a solution – we are negotiating with Nordic to increase capacity, and at the same time, we are exploring alternative call routing options through our second partner (Quantcom), which could help temporarily mitigate the issue.

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Zaznamenali jsme zvýšené množství odmítnutých hovorů směrem do sítě T-Mobile, konkrétně přes našeho partnerského operátora Nordic. Dle našich informací došlo ke zvýšenému provozu, který překračuje kapacitní limity propojení mezi Nordicem a T-Mobilem. To má za následek, že některé hovory nejsou úspěšně spojeny. Na nápravě intenzivně pracujeme – jednáme s Nordicem o navýšení kapacit a zároveň jsme nastavili alternativní možnost směrování hovorů přes našeho druhého partnera (Quantcom), které by problém mohly dočasně zmírnit.

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Zarejestrowaliśmy więcej odrzuconych połączeń w kierunku sieci T-Mobile, konkretnie za pośrednictwem naszego operatora partnerskiego Nordic. Według naszych informacji wzrost ruchu przekracza limity przepustowości połączenia między Nordic i T-Mobile. W rezultacie niektóre połączenia nie są pomyślnie łączone.

Aktywnie pracujemy nad rozwiązaniem – prowadzimy negocjacje z firmą Nordic w celu zwiększenia przepustowości, a jednocześnie badamy alternatywne opcje kierowania połączeń za pośrednictwem naszego drugiego partnera (Quantcom), co mogłoby pomóc tymczasowo złagodzić problem.

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Am înregistrat mai multe apeluri respinse către rețeaua T-Mobile, în special prin intermediul operatorului nostru partener Nordic. Potrivit informațiilor noastre, o creștere a traficului depășește limitele de capacitate ale interconexiunii dintre Nordic și T-Mobile. Ca urmare, unele apeluri nu sunt conectate cu succes.

Lucrăm activ la o soluție – negociem cu Nordic pentru a crește capacitatea și, în același timp, explorăm opțiuni alternative de rutare a apelurilor prin al doilea partener (Quantcom), care ar putea ajuta la atenuarea temporară a problemei.

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Több elutasított hívást rögzítettünk a T-Mobile hálózat felé, különösen a Nordic partnerszolgáltatón keresztül. Információink szerint a forgalom megugrása meghaladja a Nordic és a T-Mobile közötti összeköttetés kapacitáskorlátait. Ennek eredményeként egyes hívások nem kapcsolódnak sikeresen.

Aktívan dolgozunk a megoldáson – tárgyalunk a Nordic-cal a kapacitás növeléséről, ugyanakkor a második partnerünkön (Quantcom) keresztül alternatív hívásirányítási lehetőségeket vizsgálunk, amelyek átmenetileg enyhíthetik a problémát.

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At this moment, a fix has been deployed that routes the calls through a different operator.

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V tuto chvíli byla nasazena oprava, která směruje hovory přes jiného operátora.

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At this moment, a fix has been deployed that routes the calls through a different operator.

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W tej chwili wdrożono poprawkę, która przekierowuje połączenia za pośrednictwem innego operatora.

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În acest moment, a fost implementată o remediere care direcționează apelurile printr-un alt operator.

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Jelenleg egy javítást telepítettek, amely egy másik szolgáltatón keresztül irányítja a hívásokat.

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CZ Voice Services

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Voice Serwis - Republika Czeska

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