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After the release of the new software version on one of the SIP Proxy Cluster elements, there was a signalling failure concerning the porting database. 50% of calls were not connected correctly. This is due to a faulty load-balancing feature in the new SW release. Detail description you may find here

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Po vydání nové verze softwaru na jednom z prvků SIP Proxy Cluster došlo k poruše signalizace týkající se portování databáze. 50 % hovorů nebylo správně spojeno. To je způsobeno chybnou funkcí vyrovnávání zátěže v nové verzi SW. Detailní popis naleznete zde

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Po wydaniu nowej wersji oprogramowania na jednym z elementów SIP Proxy Cluster wystąpiła awaria sygnalizacji dotycząca bazy danych portingu. 50% połączeń nie zostało prawidłowo połączonych. Jest to spowodowane wadliwą funkcją równoważenia obciążenia w nowej wersji SW. Szczegółowy opis można znaleźć tutaj

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După lansarea noii versiuni de software pe unul dintre elementele SIP Proxy Cluster, a existat o eroare de semnalizare privind baza de date de portare. 50% dintre apeluri nu au fost conectate corect. Acest lucru se datorează unei funcții de echilibrare a sarcinii defectuoase din noua versiune SW. Descrierea detaliată o puteți găsi aici

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Az új szoftververzió megjelenése után az egyik SIP Proxy Cluster elemen jelzési hiba történt a portolási adatbázist illetően. A hívások 50%-a nem kapcsolódott megfelelően. Ennek oka az új SW kiadás hibás terheléselosztási funkciója. Részletes leírást itt találhat

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CZ SMS služby

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CZ SMS Services

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Republika Czeska - SMS Serwis

CZ Voice Services

CZ hlasové služby

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CZ Voice Services

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Voice Serwis - Republika Czeska

Voice Services

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Usługi głosowe

Dear Customers,

We would like to inform you that on 25. 01. 2025 from 23:10 CET to 26. 01. 2025 00:10 CET we will perform scheduled maintenance of our cloud infrastructure. This maintenance is required to update the software of the Daktela virtualization platform.

The scheduled work may cause a short temporary unavailability of some services.

Thank you,

Daktela team.

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Vážení zákazníci,

Rádi bychom vás informovali, že 25. 01. 2025 od 23:10 SEČ do 26. 01. 2025 00:10 SEČ provedeme plánovanou údržbu naší cloudové infrastruktury. Tato údržba je nutná pro aktualizaci softwaru virtualizační platformy Daktela.

Plánovaná práce může způsobit krátkou dočasnou nedostupnost některých služeb.

Děkujeme,

tým Daktela.

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Dear Customers,

The scheduled work may cause a short temporary unavailability of some services.

Thank you,

Daktela team.

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Szanowni Klienci,

Chcielibyśmy poinformować, że w dniach 25. 01. 2025 od 23:10 CET do 26. 01. 2025 00:10 CET przeprowadzimy planową konserwację naszej infrastruktury chmurowej. Konserwacja ta jest wymagana w celu aktualizacji oprogramowania platformy wirtualizacji Daktela.

Zaplanowane prace mogą spowodować krótkotrwałą niedostępność niektórych usług.

Dziękuję,

Zespół Daktela.

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Stimați clienți,

Dorim să vă informăm că pe 25. 01. 2025 de la 23:10 CET până la 26. 01. 2025 00:10 CET vom efectua întreținerea programată a infrastructurii noastre cloud. Această întreținere este necesară pentru actualizarea software-ului platformei de virtualizare Daktela.

Lucrarea programată poate cauza o scurtă indisponibilitate temporară a unor servicii.

multumesc,

echipa Daktela.

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Kedves Vásárlóink!

Tájékoztatjuk, hogy 25. 01. 2025-án 23:10 CET és 26. 01. 2025 00:10 CET között ütemezett karbantartást végzünk felhőinfrastruktúránkon. Ez a karbantartás szükséges a Daktela virtualizációs platform szoftverének frissítéséhez.

Az ütemezett munka egyes szolgáltatások rövid, átmeneti elérhetetlenségét okozhatja.

Köszönöm,

Daktela csapat.

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Daktela cloud solution - Chmura

Dear Customers,

We would like to inform you that on 23. 01. 2025 from 23:10 CET to 24. 01. 2025 00:10 CET we will perform scheduled maintenance of our cloud infrastructure. This maintenance is required to update the software of the Daktela virtualization platform.

The scheduled work may cause a short temporary unavailability of some services.

Thank you,

Daktela team.

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Vážení zákazníci,

Rádi bychom vás informovali, že 23. 01. 2025 od 23:10 SEČ do 24. 01. 2025 00:10 SEČ provedeme plánovanou údržbu naší cloudové infrastruktury. Tato údržba je nutná pro aktualizaci softwaru virtualizační platformy Daktela.

Plánovaná práce může způsobit krátkou dočasnou nedostupnost některých služeb.

Děkujeme,

tým Daktela.

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Dear Customers,

The scheduled work may cause a short temporary unavailability of some services.

Thank you,

Daktela team.

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Szanowni Klienci,

Chcielibyśmy poinformować, że w dniach 23. 01. 2025 od 23:10 CET do 24. 01. 2025 00:10 CET przeprowadzimy planową konserwację naszej infrastruktury chmurowej. Konserwacja ta jest wymagana w celu aktualizacji oprogramowania platformy wirtualizacji Daktela.

Zaplanowane prace mogą spowodować krótkotrwałą niedostępność niektórych usług.

Dziękuję,

Zespół Daktela.

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Stimați clienți,

Dorim să vă informăm că pe 23. 01. 2025 de la 23:10 CET până la 24. 01. 2025 00:10 CET vom efectua întreținerea programată a infrastructurii noastre cloud. Această întreținere este necesară pentru actualizarea software-ului platformei de virtualizare Daktela.

Lucrarea programată poate cauza o scurtă indisponibilitate temporară a unor servicii.

multumesc,

echipa Daktela.

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Kedves Vásárlóink!

Tájékoztatjuk, hogy 23. 01. 2025-án 23:10 CET és 24. 01. 2025 00:10 CET között ütemezett karbantartást végzünk felhőinfrastruktúránkon. Ez a karbantartás szükséges a Daktela virtualizációs platform szoftverének frissítéséhez.

Az ütemezett munka egyes szolgáltatások rövid, átmeneti elérhetetlenségét okozhatja.

Köszönöm,

Daktela csapat.

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Daktela cloud solution - Chmura

Dear customers.

We would like to inform you that on 20. 01. 2025, between 00:00 and 00:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.

We need to perform an emergency reboot of our main voice gateway due to an urgent need to modify the system configuration. Established calls may be disconnected and voice services may be interrupted for up to 60 seconds. We apologize for the inconvenience.

Thank you, your Daktela team.

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Vážení zákazníci.

Rádi bychom vás informovali, že dne 20. 01. 2025 mezi 00:00 a 00:30 SEČ provedeme nouzovou údržbu hlasové infrastruktury Daktela.

Musíme provést nouzový restart naší hlavní hlasové brány kvůli naléhavé potřebě upravit konfiguraci systému. Navázané hovory mohou být přerušeny a hlasové služby mohou být přerušeny až na 60 sekund. Omlouváme se za nepříjemnosti.

Děkujeme, váš tým Daktela.

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Dear customers.

We would like to inform you that on 20. 01. 2025, between 00:00 and 00:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.

Thank you, your Daktela team.

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Szanowni Klienci,

Informujemy, że w dniu 20.01.2025 r. w godzinach 00:00–00:30 czasu środkowoeuropejskiego przeprowadzimy awaryjną konserwację infrastruktury głosowej Daktela.

Musimy wykonać awaryjny restart naszej głównej bramki głosowej z powodu pilnej potrzeby modyfikacji konfiguracji systemu. Nawiązane połączenia mogą zostać rozłączone, a usługi głosowe mogą zostać przerwane na okres do 60 sekund. Przepraszamy za niedogodności.

Dziękujemy zespołowi Daktela.

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Dragi clienti.

Dorim să vă informăm că în data de 20.01.2025, între orele 00:00 și 00:30 CET, vom efectua întreținere de urgență a infrastructurii de voce Daktela.

Trebuie să efectuăm o repornire de urgență a gateway-ului principal de voce din cauza unei nevoi urgente de a modifica configurația sistemului. Apelurile stabilite pot fi deconectate și serviciile vocale pot fi întrerupte până la 60 de secunde. Ne cerem scuze pentru inconvenient.

Mulțumesc, echipa Daktela.

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Kedves vásárlóink.

Tájékoztatjuk Önöket, hogy 2025.01.20-án 00:00 és 00:30 CET között sürgősségi karbantartást végzünk a Daktela hanginfrastruktúrán.

A rendszerkonfiguráció sürgős módosítása miatt el kell végeznünk a fő hangátjárónk vészhelyzeti újraindítását. A létrehozott hívások megszakadhatnak, és a hangszolgáltatások akár 60 másodpercre is megszakadhatnak. Elnézést kérünk a kellemetlenségért.

Köszönöm, a Daktela csapata.

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Przepraszamy za niedogodności.\n\nDziękujemy, zespół Daktela.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Dragi clienti.\n\nDorim să vă informăm că pe 20\\. 01\\. 2025, între orele 00:00 și 00:30 CET, vom efectua întreținere de urgență pe infrastructura de voce Daktela.\n\nTrebuie să efectuăm o repornire de urgență a gateway-ului nostru principal de voce din cauza unei nevoi urgente de a modifica configurația sistemului. Apelurile stabilite pot fi deconectate și serviciile vocale pot fi întrerupte până la 60 de secunde. 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Servicii vocale internaționale

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Nemzetközi hangszolgáltatások

Mezinárodní hlasové služby

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Międzynarodowe usługi głosowe

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Servicii vocale internaționale

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Nemzetközi hangszolgáltatások

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Voice Services

Hlasové služby

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Voice Services

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SK Voice services

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UK Voice Services

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Usługi głosowe

Adria Voice Services

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Usługi głosowe

CZ Voice Services

CZ hlasové služby

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Voice Serwis - Republika Czeska

Voice Services

Hlasové služby

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Usługi głosowe

Dear customers.

We would like to inform you that on 18. 01. 2025, between 23:30 and 23:59 CET, we will perform emergency maintenance on Daktela voice infrastructure.

Thank you, your Daktela team.

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Vážení zákazníci.

Rádi bychom Vás informovali, že dne 18. 01. 2025, mezi 23:30 a 23:59 SEČ, provedeme mimořádnou údržbu hlasové infrastruktury společnosti Daktela.

Musíme provést nouzový restart naší hlavní hlasové brány z důvodu naléhavé potřeby úpravy konfigurace systému. Může dojít k přerušení navázaných hovorů a přerušení hlasových služeb až na 60 sekund. Omlouváme se za nepříjemnosti.

Děkujeme, tým Daktela.

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Dear customers.

We would like to inform you that on 18. 01. 2025, between 23:30 and 23:59 CET, we will perform emergency maintenance on Daktela voice infrastructure.

Thank you, your Daktela team.

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Szanowni klienci.

Chcielibyśmy poinformować, że w dniu 18. 01. 2025, między 23:30 a 23:59 CET, przeprowadzimy awaryjną konserwację infrastruktury głosowej Daktela.

Musimy wykonać awaryjny restart naszej głównej bramy głosowej ze względu na pilną potrzebę modyfikacji konfiguracji systemu. Nawiązane połączenia mogą zostać rozłączone, a usługi głosowe mogą zostać przerwane na maksymalnie 60 sekund. Przepraszamy za niedogodności.

Dziękujemy, zespół Daktela.

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Stimați clienți.

Dorim să vă informăm că pe 18. 01. 2025, între orele 23:30 și 23:59 CET, vom efectua întreținerea de urgență a infrastructurii de voce Daktela.

Trebuie să efectuăm o repornire de urgență a gateway-ului nostru principal de voce din cauza unei nevoi urgente de a modifica configurația sistemului. Apelurile stabilite pot fi deconectate și serviciile de voce pot fi întrerupte timp de până la 60 de secunde. Ne cerem scuze pentru inconveniente.

Vă mulțumim, echipa dumneavoastră Daktela.

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Kedves vásárlóink!

Tájékoztatjuk Önöket, hogy 18. 01. 2025. 01. 23:30 és 23:59 CET között sürgősségi karbantartást végzünk a Daktela hanginfrastruktúráján.

A rendszer konfigurációjának sürgős módosítási igénye miatt sürgősségi újraindítást kell végrehajtanunk a fő hangkapunkon. Előfordulhat, hogy a létrehozott hívások megszakadnak, és a hangszolgáltatások legfeljebb 60 másodpercig szünetelhetnek. Elnézést kérünk a kellemetlenségekért.

Köszönjük, az Ön Daktela csapata.

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We apologize for the inconvenience.\n\nThank you, your Daktela team.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowni klienci.\n\nChcielibyśmy poinformować, że w dniu 18\\. 01\\. 2025, między 23:30 a 23:59 CET, przeprowadzimy awaryjną konserwację infrastruktury głosowej Daktela.\n\nMusimy wykonać awaryjny restart naszej głównej bramy głosowej ze względu na pilną potrzebę modyfikacji konfiguracji systemu. Nawiązane połączenia mogą zostać rozłączone, a usługi głosowe mogą zostać przerwane na maksymalnie 60 sekund. 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Dear Customer,
we regret to inform you that outgoing Facebook/Instagram messages are currently not functioning from the Daktela system. The error was reported today at 2 PM and is manifested in such a way that incoming messages from Facebook pages are visible in Daktela, however, when you create an outgoing message to a user/customer, it will not reach their Messenger.
The administration of messages directly on the Facebook website is still functional.
The error was caused by Meta switching our applications to development mode. We have contacted Meta to switch it back to production mode.

","messageHtmlTranslationId":"cm4ikoumy001ja6tc0mhd8eat","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm4ikoumy001ja6tc0mhd8eat","text_ar":null,"text_cs":"

Vážený zákazníku,
jsme nuceni Vás informovat, že v současné době ze systému Daktela nefungují odchozí Facebook/Instagram zprávy. Chyba byla nahlášena dnes ve 14. hodin a projevuje se tím, že příchozí zprávu ze stránek Facebook v Daktele jsou viditelné, ovšem v případě, že vytvoříte odchozí zprávu uživateli/zákazníkovi nedojde do jeho Messengeru.
Administrace zpráv přímo na stránkách webu Facebook je stále funkční.
Chyba byla způsobena ze strany společnosti Meta tím, že naše aplikace byly přepnuty do development módu. Kontaktovali jsme Meta, aby jej přepnula zpět do produkčního režimu.

","text_da":null,"text_de":null,"text_en":"

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Szanowny Kliencie,
z przykrością informujemy, że wiadomości wychodzące na Facebooku/Instagramie obecnie nie działają z systemu Daktela. Błąd został zgłoszony dzisiaj o 14:00 i objawia się w ten sposób, że wiadomości przychodzące ze stron Facebooka są widoczne w Daktela, jednak po utworzeniu wiadomości wychodzącej do użytkownika/klienta nie dotrze ona do jego Messengera.
Zarządzanie wiadomościami bezpośrednio na stronie internetowej Facebooka nadal funkcjonuje.
Błąd został spowodowany przez Meta, która przełączyła nasze aplikacje do trybu deweloperskiego. Skontaktowaliśmy się z Meta, aby przełączyła je z powrotem do trybu produkcyjnego.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimate client,
Ne pare rău să vă informăm că mesajele trimise de Facebook/Instagram nu funcționează în prezent din sistemul Daktela. Eroarea a fost semnalată astăzi la ora 14:00 și se manifestă în așa fel încât mesajele primite de pe paginile de Facebook să fie vizibile în Daktela, totuși, atunci când creați un mesaj de ieșire către un utilizator/client, acesta nu va ajunge la Messengerul acestuia.
Administrarea mesajelor direct pe site-ul Facebook este încă funcțională.
Eroarea a fost cauzată de comutarea Meta aplicațiilor noastre în modul de dezvoltare. Am contactat Meta pentru a-l comuta înapoi în modul de producție.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Tisztelt Ügyfelünk!
Sajnálattal értesítjük, hogy a kimenő Facebook/Instagram üzenetek jelenleg nem működnek a Daktela rendszerből. A hibát ma 14 órakor jelentették, és abban nyilvánul meg, hogy a Facebook oldalakról beérkező üzenetek láthatóak a Daktelában, azonban ha kimenő üzenetet hozol létre egy felhasználónak/ügyfélnek, az nem jut el a Messengerhez.
Az üzenetek közvetlen adminisztrációja a Facebook oldalon továbbra is működik.
A hibát az okozta, hogy a Meta fejlesztői módba kapcsolta alkalmazásainkat. Felvettük a kapcsolatot a Metával, hogy állítsuk vissza éles üzemmódba.

","text_et":null},"messageTranslation":{"id":"cm4ikouah001ia6tczk8ng38i","text_ar":null,"text_cs":"Vážený zákazníku, \njsme nuceni Vás informovat, že v současné době ze systému Daktela nefungují odchozí Facebook/Instagram zprávy. Chyba byla nahlášena dnes ve 14\\. hodin a projevuje se tím, že příchozí zprávu ze stránek Facebook v Daktele jsou viditelné, ovšem v případě, že vytvoříte odchozí zprávu uživateli/zákazníkovi nedojde do jeho Messengeru. \nAdministrace zpráv přímo na stránkách webu Facebook je stále funkční. \n Chyba byla způsobena ze strany společnosti Meta tím, že naše aplikace byly přepnuty do development módu. Kontaktovali jsme Meta, aby jej přepnula zpět do produkčního režimu.","text_da":null,"text_de":null,"text_en":"Dear Customer, \nwe regret to inform you that outgoing Facebook/Instagram messages are currently not functioning from the Daktela system. The error was reported today at 2 PM and is manifested in such a way that incoming messages from Facebook pages are visible in Daktela, however, when you create an outgoing message to a user/customer, it will not reach their Messenger. \nThe administration of messages directly on the Facebook website is still functional. \nThe error was caused by Meta switching our applications to development mode. We have contacted Meta to switch it back to production mode.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowny Kliencie, \nz przykrością informujemy, że wiadomości wychodzące na Facebooku/Instagramie obecnie nie działają z systemu Daktela. Błąd został zgłoszony dzisiaj o 14:00 i objawia się w ten sposób, że wiadomości przychodzące ze stron Facebooka są widoczne w Daktela, jednak po utworzeniu wiadomości wychodzącej do użytkownika/klienta nie dotrze ona do jego Messengera. \nZarządzanie wiadomościami bezpośrednio na stronie internetowej Facebooka nadal funkcjonuje. \nBłąd został spowodowany przez Meta, która przełączyła nasze aplikacje do trybu deweloperskiego. Skontaktowaliśmy się z Meta, aby przełączyła je z powrotem do trybu produkcyjnego.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimate client, \nNe pare rău să vă informăm că mesajele trimise de Facebook/Instagram nu funcționează în prezent din sistemul Daktela. Eroarea a fost semnalată astăzi la ora 14:00 și se manifestă în așa fel încât mesajele primite de pe paginile de Facebook să fie vizibile în Daktela, totuși, atunci când creați un mesaj de ieșire către un utilizator/client, acesta nu va ajunge la Messengerul acestuia. \nAdministrarea mesajelor direct pe site-ul Facebook este încă funcțională. \nEroarea a fost cauzată de comutarea Meta aplicațiilor noastre în modul de dezvoltare. Am contactat Meta pentru a-l comuta înapoi în modul de producție.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Tisztelt Ügyfelünk! \nSajnálattal értesítjük, hogy a kimenő Facebook/Instagram üzenetek jelenleg nem működnek a Daktela rendszerből. A hibát ma 14 órakor jelentették, és abban nyilvánul meg, hogy a Facebook oldalakról beérkező üzenetek láthatóak a Daktelában, azonban ha kimenő üzenetet hozol létre egy felhasználónak/ügyfélnek, az nem jut el a Messengerhez. \nAz üzenetek közvetlen adminisztrációja a Facebook oldalon továbbra is működik. \nA hibát az okozta, hogy a Meta fejlesztői módba kapcsolta alkalmazásainkat. Felvettük a kapcsolatot a Metával, hogy állítsuk vissza éles üzemmódba.","text_et":null}},{"id":"cm4johfyb001b13pexa6sp10a","message":"We are still working intensively with Meta to fix the problem on their side. ETC, maximum 24 hours.","messageTranslationId":"cm4johfuc001813pean69b3v9","status":"IDENTIFIED","notify":false,"started":"2024-12-11T09:18:39.795Z","ended":null,"duration":88474,"createdAt":"2024-12-11T09:18:41.412Z","updatedAt":"2024-12-12T09:53:13.213Z","incidentId":"cm4ikotym001ha6tcwsgesap4","messageHtml":"

We are still working intensively with Meta to fix the problem on their side. ETC, maximum 24 hours.

","messageHtmlTranslationId":"cm4johfy4001913peqbvl6bic","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm4johfy4001913peqbvl6bic","text_ar":null,"text_cs":"

V tuto chvíli stále intenzivně řešíme se společností Meta nápravu. Odhadovaný čas pro řešení je do 24 hodin.

","text_da":null,"text_de":null,"text_en":"

We are still working intensively with Meta to fix the problem on their side. ETC, maximum 24 hours.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Nadal intensywnie pracujemy z Meta, aby naprawić problem po ich stronie. ETC, maksymalnie 24 godziny.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Încă lucrăm intens cu Meta pentru a remedia problema de partea lor. ETC, maxim 24 de ore.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Továbbra is intenzíven dolgozunk a Metával a probléma megoldásán. ETC, maximum 24 óra.

","text_et":null},"messageTranslation":{"id":"cm4johfuc001813pean69b3v9","text_ar":null,"text_cs":"V tuto chvíli stále intenzivně řešíme se společností Meta nápravu. Odhadovaný čas pro řešení je do 24 hodin.","text_da":null,"text_de":null,"text_en":"We are still working intensively with Meta to fix the problem on their side. ETC, maximum 24 hours.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Nadal intensywnie pracujemy z Meta, aby naprawić problem po ich stronie. ETC, maksymalnie 24 godziny.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Încă lucrăm intens cu Meta pentru a remedia problema de partea lor. ETC, maxim 24 de ore.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Továbbra is intenzíven dolgozunk a Metával a probléma megoldásán. ETC, maximum 24 óra.","text_et":null}},{"id":"cm4l55pvo0055qxvbzybobu7n","message":"The Incident is now resolved, and all delayed messages were sent to customers from Facebook. If you post new articles to your Facebook wall in the last two days, they need to be edited for customer visibility.","messageTranslationId":"cm4l55pdh0052qxvbx7byvq05","status":"RESOLVED","notify":false,"started":"2024-12-12T09:53:12.952Z","ended":null,"duration":16467,"createdAt":"2024-12-12T09:53:14.048Z","updatedAt":"2024-12-12T14:27:39.939Z","incidentId":"cm4ikotym001ha6tcwsgesap4","messageHtml":"

The Incident is now resolved, and all delayed messages were sent to customers from Facebook. If you post new articles to your Facebook wall in the last two days, they need to be edited for customer visibility.

","messageHtmlTranslationId":"cm4l55ps30053qxvbjkln0vcb","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm4l55ps30053qxvbjkln0vcb","text_ar":null,"text_cs":"

Incident je nyní vyřešen a všechny zpožděné zprávy byly zaslány zákazníkům z Facebooku. Pokud v posledních dvou dnech jste zveřejnili obsah na svou zeď na Facebooku, je třeba je editovat, aby je zákazníci viděli.

","text_da":null,"text_de":null,"text_en":"

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Incydent został już rozwiązany, a wszystkie opóźnione wiadomości zostały wysłane do klientów z Facebooka. Jeśli w ciągu ostatnich dwóch dni opublikujesz nowe artykuły na swojej tablicy na Facebooku, należy je edytować, aby były widoczne dla klientów.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Incidentul este acum rezolvat, iar toate mesajele întârziate au fost trimise clienților de pe Facebook. Dacă postați articole noi pe peretele dvs. de Facebook în ultimele două zile, acestea trebuie editate pentru vizibilitatea clienților.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Az incidens mára megoldódott, és minden késedelmes üzenetet elküldtek az ügyfeleknek a Facebookról. Ha az elmúlt két napban új cikkeket teszel fel a Facebook-faladra, azokat szerkeszteni kell, hogy az ügyfelek láthatóak legyenek.

","text_et":null},"messageTranslation":{"id":"cm4l55pdh0052qxvbx7byvq05","text_ar":null,"text_cs":"Incident je nyní vyřešen a všechny zpožděné zprávy byly zaslány zákazníkům z Facebooku. Pokud v posledních dvou dnech jste zveřejnili obsah na svou zeď na Facebooku, je třeba je editovat, aby je zákazníci viděli.","text_da":null,"text_de":null,"text_en":"The Incident is now resolved, and all delayed messages were sent to customers from Facebook. If you post new articles to your Facebook wall in the last two days, they need to be edited for customer visibility.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Incydent został już rozwiązany, a wszystkie opóźnione wiadomości zostały wysłane do klientów z Facebooka. Jeśli w ciągu ostatnich dwóch dni opublikujesz nowe artykuły na swojej tablicy na Facebooku, należy je edytować, aby były widoczne dla klientów.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Incidentul este acum rezolvat, iar toate mesajele întârziate au fost trimise clienților de pe Facebook. Dacă postați articole noi pe peretele dvs. de Facebook în ultimele două zile, acestea trebuie editate pentru vizibilitatea clienților.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Az incidens mára megoldódott, és minden késedelmes üzenetet elküldtek az ügyfeleknek a Facebookról. Ha az elmúlt két napban új cikkeket teszel fel a Facebook-faladra, azokat szerkeszteni kell, hogy az ügyfelek láthatóak legyenek.","text_et":null}},{"id":"cm4leyn9v0003gx6peu58qp9l","message":"Dear customers, [here](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) you can findthe major incident report ","messageTranslationId":"cm4leyn5z0000gx6pkfdernlz","status":"RESOLVED","notify":false,"started":"2024-12-12T14:27:39.447Z","ended":null,"duration":null,"createdAt":"2024-12-12T14:27:40.244Z","updatedAt":"2024-12-12T14:27:40.244Z","incidentId":"cm4ikotym001ha6tcwsgesap4","messageHtml":"

Dear customers, here you can findthe major incident report

","messageHtmlTranslationId":"cm4leyn9n0001gx6pwxrk19dc","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm4leyn9n0001gx6pwxrk19dc","text_ar":null,"text_cs":"

Vážení zákazníci, zde naleznete hlášení o incidentu

","text_da":null,"text_de":null,"text_en":"

Dear customers, here you can findthe major incident report

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Drodzy klienci, tutaj znajdziecie raport o poważnych incydentach

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimați clienți, aici puteți găsi raportul incidentului major

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Tisztelt Ügyfeleink, itt találja a jelentősebb eseményjelentést

","text_et":null},"messageTranslation":{"id":"cm4leyn5z0000gx6pkfdernlz","text_ar":null,"text_cs":"Vážení zákazníci, [zde](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) naleznete hlášení o incidentu","text_da":null,"text_de":null,"text_en":"Dear customers, [here](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) you can findthe major incident report ","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Drodzy klienci, [tutaj](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) możecie znaleźć raport o poważnym incydencie","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimați clienți, [aici](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) puteți găsi raportul incidentului major","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Tisztelt Ügyfeleink, [itt](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) találja a jelentősebb eseményjelentést","text_et":null}}],"components":[{"id":"cl0mlpyrc805225e6n08fgq6lho","name":"Facebook Messenger","nameTranslationId":"cl0mmepbg855934e6n0nlv0w6tv","description":"","descriptionTranslationId":"cl0mmepbn855941e6n0ntt3n453","status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":1,"showUptime":false,"createdAt":"2022-03-11T15:56:25.272Z","updatedAt":"2025-03-12T05:00:02.832Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":"daktela-facebook-messenger-85k6j0bd1@automation.instatus.com","oldGroup":"cl0mlpyrq805242e6n0r6ilzemd","groupId":"cl0mlpyrq805242e6n0r6ilzemd","isParent":false,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

Facebook Messenger

3rd parties services (integrations)

","nameHtmlTranslationId":"cl1eoogum177844fyom7d0753r4","descriptionHtml":null,"descriptionHtmlTranslationId":null,"isThirdParty":false,"thirdPartyStatus":null,"thirdPartyComponentId":null,"thirdPartyComponentServiceId":null,"importedFromStatuspage":false,"startDate":null,"nameTranslation":{"id":"cl1eooguc177837fyoms1tp25mm","text_ar":null,"text_cs":"Služby třetích stran (integrace)","text_da":null,"text_de":null,"text_en":"3rd parties services (integrations)","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Integracje stron trzecich","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":null,"text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":null,"text_et":null},"nameHtmlTranslation":{"id":"cl1eoogum177844fyom7d0753r4","text_ar":null,"text_cs":"

Služby třetích stran (integrace)

","text_da":null,"text_de":null,"text_en":"

3rd parties services (integrations)

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Integracje stron trzecich

Instagram

","text_da":null,"text_de":null,"text_en":"Instagram","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Instagram

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Instagram

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Instagram

","text_et":null},"descriptionTranslation":null,"descriptionHtmlTranslation":null,"group":{"id":"cl0mlpyrq805242e6n0r6ilzemd","name":"3rd parties services (integrations)","nameTranslationId":"cl1eooguc177837fyoms1tp25mm","description":null,"descriptionTranslationId":null,"status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":4,"showUptime":false,"createdAt":"2022-03-11T15:56:25.286Z","updatedAt":"2024-10-30T08:10:53.267Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":null,"oldGroup":null,"groupId":null,"isParent":true,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

3rd parties services (integrations)

Služby třetích stran (integrace)

","text_da":null,"text_de":null,"text_en":"

3rd parties services (integrations)

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Integracje stron trzecich

Dear customers. We would like to inform you that on 2. 12. 2024, between 23:10 and 23:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.

","messageHtmlTranslationId":"cm47g6nqe001qqh2cuh82wgp6","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm47g6nqe001qqh2cuh82wgp6","text_ar":null,"text_cs":"

Vážení zákazníci,

rádi bychom Vás informovali, že dne 2. 12. 2024, mezi 23:10 a 23:30 SEČ, provedeme mimořádnou údržbu hlasové infrastruktury společnosti Daktela.

Je nutné provést nouzový restart hlavní hlasové brány z důvodu nouzové úpravy konfigurace systému.

Může dojít k přerušení navázaných hovorů a omezení hlasových služeb na maximálně 30 sekund. Omlouváme se za nepříjemnosti.

Děkujeme za pochopení, tým Daktela.

","text_da":null,"text_de":null,"text_en":"

Dear customers. We would like to inform you that on 2. 12. 2024, between 23:10 and 23:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Szanowni klienci.

Pragniemy poinformować, że w dniu 2. 12. 2024, między 23:10 a 23:30 CET, przeprowadzimy awaryjną konserwację infrastruktury głosowej Daktela.

Przepraszamy za niedogodności i dziękujemy zespołowi Daktela.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimați clienți.

Dorim să vă informăm că pe 2. 12. 2024, între orele 23:10 și 23:30 CET, vom efectua întreținerea de urgență a infrastructurii de voce Daktela.

Trebuie să efectuăm o repornire de urgență a gateway-ului nostru principal de voce din cauza unei nevoi urgente de a modifica configurația sistemului. Apelurile stabilite pot fi deconectate și serviciile de voce pot fi întrerupte timp de până la 30 de secunde. Ne cerem scuze pentru neplăcerile create.

Vă mulțumim, echipa Daktela.

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Kedves vásárlóink!

Tájékoztatjuk Önöket, hogy 2. 12. 2024-ben, közép-európai idő szerint 23:10 és 23:30 között sürgősségi karbantartást végzünk a Daktela hanginfrastruktúráján.

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Elnézést kérünk a kellemetlenségekért.Köszönjük, az Ön Daktela csapata.

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