Daktela - Partial system issues – Incident details

Dear Customers, the Major Incident Report for the incident dated 01/23/2023 is available at the link MIR 01/23/2023 .

We have identified the root cause and fixed it.
Right now teams are working on preventing this issue in the future.

The issue is resolved.
Our team is investigating the root cause and prevent it in the future.
We are monitoring the system.

We have experienced local outages of individual customer instances.
We are investigating our infrastructure.
We are currently investigating this incident.