Daktela - Partial outage of Daktela Internal services – Incidens részletei

Minden rendszer üzemképes

Partial outage of Daktela Internal services

Megoldott
Részleges kimaradás
Kezdeti időpont több mint 1 évvel ezelőttTartott 20 perc

Érintett terület

Daktela cloud solution

Részleges kimaradás – 12:10 PM – 12:30 PM

Daktela felhő által üzemeltetett megoldás

Részleges kimaradás – 12:10 PM – 12:30 PM

Voice Services

Csökkent teljesítmény – 12:10 PM – 12:30 PM

CZ Voice Services

Csökkent teljesítmény – 12:10 PM – 12:30 PM

SK Voice szolgáltatások

Csökkent teljesítmény – 12:10 PM – 12:30 PM

UK Voice Services

Csökkent teljesítmény – 12:10 PM – 12:30 PM

Frissítések
  • Megoldott
    UTC
    Megoldott

    This incident has been resolved. All services are fully operational.

  • Megfigyelés alatt
    UTC
    Megfigyelés alatt

    Once the investigation was complete, the affected proxy service was restarted and the connection was gradually renewed for customers' devices. The ability to make and receive calls was restored. The engineers monitored the service for a while.

  • Feltárt
    UTC
    Feltárt

    An internal investigation revealed that the issue lay with a proxy service used by some customers. This affected some customers' devices negatively.

  • Vizsgálat alatt
    UTC
    Vizsgálat alatt

    After resolving the previous outage, we received reports from some customers that their Daktela instances and devices were not working. We have started investigating the issue immediately.