Daktela - Degraded voice service quality in the Czech Republic – Incidens részletei

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Degraded voice service quality in the Czech Republic

Megoldott
Csökkent teljesítmény
Kezdeti időpont körülbelül 1 évvel ezelőttTartott 1 óra 22 perc

Érintett terület

Voice Services

Csökkent teljesítmény – 8:15 AM – 9:37 AM

CZ Voice Services

Csökkent teljesítmény – 8:15 AM – 9:37 AM

Frissítések
  • Megoldott
    UTC
    Megoldott

    It has been confirmed that all services are fully operational.

  • Megfigyelés alatt
    UTC
    Megfigyelés alatt

    Partner has confirmed the bug has been fixed, problems should not occur anymore, we are monitoring the status

  • Vizsgálat alatt
    UTC
    Vizsgálat alatt

    Dear customers,

    Since 10:15 CEST, we have been experiencing degraded quality of inbound and outbound calls to Czech numbers.
    The issue is limited to the Czech Republic and has been confirmed as an outage on the side of an external partner.

    We are actively working with the provider to resolve the issue.
    There is currently no estimated time to resolution.

    We apologize for the inconvenience and thank you for your understanding.

    Kind regards,
    The Daktela Team