Daktela - Planned maintenance for webRTC devices and GUI access in the Daktela cloud. – Maintenance details

All systems operational

Planned maintenance for webRTC devices and GUI access in the Daktela cloud.

Completed
Scheduled for 2. 1. 2024 at 21:00 – 22:30

Affects

Daktela cloud solution

Under maintenance from 9:00 PM to 10:30 PM

Daktela Cloud-Hosted Solution

Under maintenance from 9:00 PM to 10:30 PM

Updates
  • Completed
    2. 1. 2024 at 22:30
    Completed
    2. 1. 2024 at 22:30

    Maintenance has completed successfully

  • In progress
    2. 1. 2024 at 21:00
    In progress
    2. 1. 2024 at 21:00

    Maintenance is now in progress

  • Planned
    2. 1. 2024 at 21:00
    Planned
    2. 1. 2024 at 21:00

    Dear customers.

    We would like to inform you that on 2 January 2024, between 22:00 - 23:30 CET, we will perform maintenance on the Daktela cloud infrastructure. To avoid stability issues with our webRTC engine and GUI accessibility when customer devices change the IP address, we need to perform a software update. You may experience a short interruption of your services for up to 1 minute. During this maintenance window, calls from webRTC devices may be dropped, and access to the Daktela instance GUI may be interrupted.

    If you experience problems with your webRTC device after the maintenance window has closed. We recommend switching your webRTC device off and on again.

    If you have any further questions, please don't hesitate to contact our support team.

    Thank you and happy holidays, your Daktela team.