Daktela - Degraded voice service quality in the Czech Republic – Szczegóły incydentu

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Degraded voice service quality in the Czech Republic

RozwiązanyObniżona wydajnośćgodzina 22 minuty

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Obniżona wydajność z 8:15 AM do 9:37 AM

Voice Serwis - Republika Czeska

Obniżona wydajność z 8:15 AM do 9:37 AM

  • RozwiązanyUTC

    It has been confirmed that all services are fully operational.

  • MonitorowanieUTC

    Partner has confirmed the bug has been fixed, problems should not occur anymore, we are monitoring the status

  • AnalizaUTC

    Dear customers,

    Since 10:15 CEST, we have been experiencing degraded quality of inbound and outbound calls to Czech numbers.
    The issue is limited to the Czech Republic and has been confirmed as an outage on the side of an external partner.

    We are actively working with the provider to resolve the issue.
    There is currently no estimated time to resolution.

    We apologize for the inconvenience and thank you for your understanding.

    Kind regards,
    The Daktela Team