Daktela - Degraded voice service quality in the Czech Republic – Szczegóły incydentu

Wszystkie systemy sprawne

Degraded voice service quality in the Czech Republic

Rozwiązany
Obniżona wydajność
Wystąpił w dniu około 2 miesiące temuTrwało około godziny

Dotknięty

Usługi głosowe

Obniżona wydajność z 8:15 AM do 9:37 AM

Voice Serwis - Republika Czeska

Obniżona wydajność z 8:15 AM do 9:37 AM

Aktualizacje
  • Rozwiązany
    Rozwiązany

    It has been confirmed that all services are fully operational.

  • Monitorowanie
    Monitorowanie

    Partner has confirmed the bug has been fixed, problems should not occur anymore, we are monitoring the status

  • Analiza
    Analiza

    Dear customers,

    Since 10:15 CEST, we have been experiencing degraded quality of inbound and outbound calls to Czech numbers.
    The issue is limited to the Czech Republic and has been confirmed as an outage on the side of an external partner.

    We are actively working with the provider to resolve the issue.
    There is currently no estimated time to resolution.

    We apologize for the inconvenience and thank you for your understanding.

    Kind regards,
    The Daktela Team