Daktela - Partial outage of Daktela cloud services – Detalji prekida

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Partial outage of Daktela cloud services

Rešeno
Delimičan prekid rada 0
Početo over 1 year agoТрајало about 2 hours

Uticano

Daktela cloud solution

Delimičan prekid rada undefined 4:41 AM do 7:00 AM

Daktela Cloud-Hosted Solution

Delimičan prekid rada undefined 4:41 AM do 7:00 AM

Voice Services

Delimičan prekid rada undefined 4:41 AM do 7:00 AM

CZ Voice Services

Delimičan prekid rada undefined 4:41 AM do 7:00 AM

SK Voice services

Delimičan prekid rada undefined 4:41 AM do 7:00 AM

UK Voice Services

Delimičan prekid rada undefined 4:41 AM do 7:00 AM

Ажурирања
  • Obaveštenje
    Obaveštenje

    Dear Customers,

    We would like to share with you the RFO for today's partial outage. We apologize for any inconvenience this may have caused. Please refer to the RFO for further details by clicking here.

    If you have any further questions, please contact our support team.

    Thank you, your Daktela team.

  • Rešeno
    Rešeno

    Our technicians fixed the problem with our core switch. Currently, all the services should be restored. But we are continuing to monitor the situation closely.

  • Obaveštenje
    Obaveštenje

    Our core infrastructure team has identified a problem with one of our core switches. Our technicians are currently working online and on-site to resolve the issue ASAP. Voice services have been renewed, but only some calls may have degraded performance with packet loss under 5%. Some of Daktela's instances are still unavailable. We are expecting the resolution of the problem in about 2 hours.

  • Identifikovano
    Identifikovano

    Our core infrastructure team has identified a problem with one of our core switches. Our technicians are currently working to resolve the issue ASAP. Voice services have been renewed, but only some calls may have degraded performance with packet loss under 5%. Some of Daktela's instances are still unavailable.

  • Istražuje se
    Istražuje se

    Currently, our cloud services are partially unavailable. The web interface may be unavailable and the quality of incoming and outgoing voice calls may be degraded (not all calls are affected). We are investigating more information.