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The scheduled work may cause a short temporary unavailability of some services.

Thank you,

Daktela team.

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Vážení zákazníci,

Rádi bychom vás informovali, že 23. 01. 2025 od 23:10 SEČ do 23. 01. 2025 00:10 SEČ provedeme plánovanou údržbu naší cloudové infrastruktury. Tato údržba je nutná pro aktualizaci softwaru virtualizační platformy Daktela.

Plánovaná práce může způsobit krátkou dočasnou nedostupnost některých služeb.

Děkujeme,

tým Daktela.

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Dear Customers,

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Daktela team.

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Szanowni Klienci,

Chcielibyśmy poinformować, że w dniach 23. 01. 2025 od 23:10 CET do 24. 01. 2025 00:10 CET przeprowadzimy planową konserwację naszej infrastruktury chmurowej. Konserwacja ta jest wymagana w celu aktualizacji oprogramowania platformy wirtualizacji Daktela.

Zaplanowane prace mogą spowodować krótkotrwałą niedostępność niektórych usług.

Dziękuję,

Zespół Daktela.

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Stimați clienți,

Dorim să vă informăm că pe 23. 01. 2025 de la 23:10 CET până la 24. 01. 2025 00:10 CET vom efectua întreținerea programată a infrastructurii noastre cloud. Această întreținere este necesară pentru actualizarea software-ului platformei de virtualizare Daktela.

Lucrarea programată poate cauza o scurtă indisponibilitate temporară a unor servicii.

multumesc,

echipa Daktela.

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Kedves Vásárlóink!

Tájékoztatjuk, hogy 23. 01. 2025-án 23:10 CET és 24. 01. 2025 00:10 CET között ütemezett karbantartást végzünk felhőinfrastruktúránkon. Ez a karbantartás szükséges a Daktela virtualizációs platform szoftverének frissítéséhez.

Az ütemezett munka egyes szolgáltatások rövid, átmeneti elérhetetlenségét okozhatja.

Köszönöm,

Daktela csapat.

","text_et":null},"messageTranslation":{"id":"cm60wyph2003fk750tclq5nch","text_ar":null,"text_cs":"Vážení zákazníci,\n\nRádi bychom vás informovali, že 23\\. 01\\. 2025 od 23:10 SEČ do 23\\. 01\\. 2025 00:10 SEČ provedeme plánovanou údržbu naší cloudové infrastruktury. Tato údržba je nutná pro aktualizaci softwaru virtualizační platformy Daktela.\n\nPlánovaná práce může způsobit krátkou dočasnou nedostupnost některých služeb.\n\nDěkujeme,\n\ntým Daktela.","text_da":null,"text_de":null,"text_en":"Dear Customers,\n\nWe would like to inform you that on 23\\. 01\\. 2025 from 23:10 CET to 24\\. 01\\. 2025 00:10 CET we will perform scheduled maintenance of our cloud infrastructure. This maintenance is required to update the software of the Daktela virtualization platform.\n\nThe scheduled work may cause a short temporary unavailability of some services.\n\nThank you,\n\nDaktela team.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowni Klienci,\n\nChcielibyśmy poinformować, że w dniach 23\\. 01\\. 2025 od 23:10 CET do 24\\. 01\\. 2025 00:10 CET przeprowadzimy planową konserwację naszej infrastruktury chmurowej. Konserwacja ta jest wymagana w celu aktualizacji oprogramowania platformy wirtualizacji Daktela.\n\nZaplanowane prace mogą spowodować krótkotrwałą niedostępność niektórych usług.\n\nDziękuję,\n\nZespół Daktela.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimați clienți,\n\nDorim să vă informăm că pe 23\\. 01\\. 2025 de la 23:10 CET până la 24\\. 01\\. 2025 00:10 CET vom efectua întreținerea programată a infrastructurii noastre cloud. Această întreținere este necesară pentru actualizarea software-ului platformei de virtualizare Daktela.\n\nLucrarea programată poate cauza o scurtă indisponibilitate temporară a unor servicii.\n\nmultumesc,\n\nechipa Daktela.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Kedves Vásárlóink!\n\nTájékoztatjuk, hogy 23\\. 01\\. 2025-án 23:10 CET és 24\\. 01\\. 2025 00:10 CET között ütemezett karbantartást végzünk felhőinfrastruktúránkon. Ez a karbantartás szükséges a Daktela virtualizációs platform szoftverének frissítéséhez.\n\nAz ütemezett munka egyes szolgáltatások rövid, átmeneti elérhetetlenségét okozhatja.\n\nKöszönöm,\n\nDaktela csapat.","text_et":null}}],"components":[{"id":"cl0mckwol447511e6n0lub61mj3","name":"Daktela Cloud-Hosted Solution","nameTranslationId":"cl16exu5c189081etn1o5qfyokc","description":"","descriptionTranslationId":"cl16exu5p189088etn1ro9a4qie","status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":1,"showUptime":true,"createdAt":"2022-03-11T11:40:32.757Z","updatedAt":"2025-01-17T15:29:33.033Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":"daktela-daktela-v6-cloud-hosted-solution-wucgfi1zy@automation.instatus.com","oldGroup":"cl0mcq93g454113e6n0q4rrb9dr","groupId":"cl0mcq93g454113e6n0q4rrb9dr","isParent":false,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

Daktela Cloud-Hosted Solution

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Daktela cloud solution

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Daktela cloud solution - Chmura

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":null,"text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":null,"text_et":null},"descriptionTranslation":null,"descriptionHtmlTranslation":null}}]},{"id":"cm63m6i03008kw9lniznjsyr9","name":"Emergency maintenance of Daktela voice infrastructure","nameTranslationId":"cm63m6hzv008iw9lnt4f3y3cc","start":"2025-01-19T23:00:00.000Z","duration":30,"end":"2025-01-19T23:30:00.000Z","notifyStart":true,"notifyEnd":true,"createdAt":"2025-01-19T12:49:17.475Z","updatedAt":"2025-01-19T23:30:01.111Z","resolved":"2025-01-19T23:30:00.000Z","status":"COMPLETED","notify":true,"impact":"UNDERMAINTENANCE","siteId":"cl0mckwnt447483e6n0584iyduu","notifyEarly":true,"notifyMinutes":30,"autoStart":true,"autoEnd":true,"notifyEarlySent":false,"importedFromStatuspage":false,"isCollapsed":true,"expandAt":"2025-01-16T23:00:00.000Z","nameTranslation":{"id":"cm63m6hzv008iw9lnt4f3y3cc","text_ar":null,"text_cs":"Nouzová údržba hlasové infrastruktury Daktela","text_da":null,"text_de":null,"text_en":"Emergency maintenance of Daktela voice infrastructure","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Awaryjna konserwacja infrastruktury głosowej Daktela","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Întreținerea de urgență a infrastructurii de voce Daktela","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A Daktela hanginfrastruktúra sürgősségi karbantartása","text_et":null},"updates":[{"id":"cm63m6j2t008ow9lnr9xb891p","message":"Dear customers.\n\nWe would like to inform you that on 20\\. 01\\. 2025, between 00:00 and 00:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.\n\nWe need to perform an emergency reboot of our main voice gateway due to an urgent need to modify the system configuration. Established calls may be disconnected and voice services may be interrupted for up to 60 seconds. We apologize for the inconvenience.\n\nThank you, your Daktela team.","messageTranslationId":"cm63m6ii4008lw9lnopw8mhc1","status":"NOTSTARTEDYET","notify":true,"started":"2025-01-19T23:00:00.000Z","ended":null,"duration":0,"createdAt":"2025-01-19T12:49:18.870Z","updatedAt":"2025-01-19T23:00:12.564Z","maintenanceId":"cm63m6i03008kw9lniznjsyr9","messageHtml":"

Dear customers.

We would like to inform you that on 20. 01. 2025, between 00:00 and 00:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.

We need to perform an emergency reboot of our main voice gateway due to an urgent need to modify the system configuration. Established calls may be disconnected and voice services may be interrupted for up to 60 seconds. We apologize for the inconvenience.

Thank you, your Daktela team.

","messageHtmlTranslationId":"cm63m6j2n008mw9ln4d2mm7cv","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm63m6j2n008mw9ln4d2mm7cv","text_ar":null,"text_cs":"

Vážení zákazníci.

Rádi bychom vás informovali, že dne 20. 01. 2025 mezi 00:00 a 00:30 SEČ provedeme nouzovou údržbu hlasové infrastruktury Daktela.

Musíme provést nouzový restart naší hlavní hlasové brány kvůli naléhavé potřebě upravit konfiguraci systému. Navázané hovory mohou být přerušeny a hlasové služby mohou být přerušeny až na 60 sekund. Omlouváme se za nepříjemnosti.

Děkujeme, váš tým Daktela.

","text_da":null,"text_de":null,"text_en":"

Dear customers.

We would like to inform you that on 20. 01. 2025, between 00:00 and 00:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.

Thank you, your Daktela team.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Szanowni Klienci,

Informujemy, że w dniu 20.01.2025 r. w godzinach 00:00–00:30 czasu środkowoeuropejskiego przeprowadzimy awaryjną konserwację infrastruktury głosowej Daktela.

Musimy wykonać awaryjny restart naszej głównej bramki głosowej z powodu pilnej potrzeby modyfikacji konfiguracji systemu. Nawiązane połączenia mogą zostać rozłączone, a usługi głosowe mogą zostać przerwane na okres do 60 sekund. Przepraszamy za niedogodności.

Dziękujemy zespołowi Daktela.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Dragi clienti.

Dorim să vă informăm că în data de 20.01.2025, între orele 00:00 și 00:30 CET, vom efectua întreținere de urgență a infrastructurii de voce Daktela.

Trebuie să efectuăm o repornire de urgență a gateway-ului principal de voce din cauza unei nevoi urgente de a modifica configurația sistemului. Apelurile stabilite pot fi deconectate și serviciile vocale pot fi întrerupte până la 60 de secunde. Ne cerem scuze pentru inconvenient.

Mulțumesc, echipa Daktela.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Kedves vásárlóink.

Tájékoztatjuk Önöket, hogy 2025.01.20-án 00:00 és 00:30 CET között sürgősségi karbantartást végzünk a Daktela hanginfrastruktúrán.

A rendszerkonfiguráció sürgős módosítása miatt el kell végeznünk a fő hangátjárónk vészhelyzeti újraindítását. A létrehozott hívások megszakadhatnak, és a hangszolgáltatások akár 60 másodpercre is megszakadhatnak. Elnézést kérünk a kellemetlenségért.

Köszönöm, a Daktela csapata.

","text_et":null},"messageTranslation":{"id":"cm63m6ii4008lw9lnopw8mhc1","text_ar":null,"text_cs":"Vážení zákazníci.\n\nRádi bychom Vás informovali, že dne 20. 01\\. 2025, mezi 00:00 a 00:30 SEČ, provedeme nouzovou údržbu hlasové infrastruktury Daktela.\n\nMusíme provést nouzový restart naší hlavní hlasové brány kvůli naléhavé potřebě upravit konfiguraci systému. Navázané hovory mohou být přerušeny a hlasové služby mohou být přerušeny až na 60 sekund. Omlouváme se za nepříjemnosti.\n\nDěkujeme, váš tým Daktela.","text_da":null,"text_de":null,"text_en":"Dear customers.\n\nWe would like to inform you that on 20\\. 01\\. 2025, between 00:00 and 00:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.\n\nWe need to perform an emergency reboot of our main voice gateway due to an urgent need to modify the system configuration. Established calls may be disconnected and voice services may be interrupted for up to 60 seconds. 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Przepraszamy za niedogodności.\n\nDziękujemy, zespół Daktela.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Dragi clienti.\n\nDorim să vă informăm că pe 20\\. 01\\. 2025, între orele 00:00 și 00:30 CET, vom efectua întreținere de urgență pe infrastructura de voce Daktela.\n\nTrebuie să efectuăm o repornire de urgență a gateway-ului nostru principal de voce din cauza unei nevoi urgente de a modifica configurația sistemului. Apelurile stabilite pot fi deconectate și serviciile vocale pot fi întrerupte până la 60 de secunde. 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International Voice Services

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International Voice Services

Mezinárodní hlasové služby

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International Voice Services

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Międzynarodowy Voice serwis

International Voice Services

Voice Services

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Hlasové služby

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Voice Services

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Usługi głosowe

SK Voice services

SK hlasové služby

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SK Voice services

Voice Services

Hlasové služby

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Voice Services

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Usługi głosowe

RO Voice Services

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RO Voice Services

RO hlasové služby

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RO Voice Services

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Usługi głosowe RO

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Servicii vocale RO

RO hlasové služ

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RO Voice Services

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Usługi głosowe RO

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Servicii vocale RO

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Voice Services

Hlasové služby

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Voice Services

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Usługi głosowe

HU Voice Services

HU hlasové služby

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HU Voice Services

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Voice Serwis - Węgry

Voice Services

Hlasové služby

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Voice Services

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Usługi głosowe

PL Voice Services

PL hlasové služby

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PL Voice Services

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Voice Serwis - Polska

Voice Services

Hlasové služby

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Voice Services

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Usługi głosowe

UK Voice Services

UK hlasové služby

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UK Voice Services

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Voice Serwis - Wielka Brytania

Voice Services

Hlasové služby

","text_da":null,"text_de":null,"text_en":"

Voice Services

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Usługi głosowe

Adria Voice Services

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SI Voice Services

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Voice Services

Hlasové služby

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Voice Services

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Usługi głosowe

CZ Voice Services

CZ hlasové služby

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CZ Voice Services

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Voice Serwis - Republika Czeska

Voice Services

Hlasové služby

","text_da":null,"text_de":null,"text_en":"

Voice Services

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Usługi głosowe

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Dear customers.

We would like to inform you that on 18. 01. 2025, between 23:30 and 23:59 CET, we will perform emergency maintenance on Daktela voice infrastructure.

Thank you, your Daktela team.

","messageHtmlTranslationId":"cm60whvpj005m13rwcda4t7i6","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm60whvpj005m13rwcda4t7i6","text_ar":null,"text_cs":"

Vážení zákazníci.

Rádi bychom Vás informovali, že dne 18. 01. 2025, mezi 23:30 a 23:59 SEČ, provedeme mimořádnou údržbu hlasové infrastruktury společnosti Daktela.

Musíme provést nouzový restart naší hlavní hlasové brány z důvodu naléhavé potřeby úpravy konfigurace systému. Může dojít k přerušení navázaných hovorů a přerušení hlasových služeb až na 60 sekund. Omlouváme se za nepříjemnosti.

Děkujeme, tým Daktela.

","text_da":null,"text_de":null,"text_en":"

Dear customers.

We would like to inform you that on 18. 01. 2025, between 23:30 and 23:59 CET, we will perform emergency maintenance on Daktela voice infrastructure.

Thank you, your Daktela team.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Szanowni klienci.

Chcielibyśmy poinformować, że w dniu 18. 01. 2025, między 23:30 a 23:59 CET, przeprowadzimy awaryjną konserwację infrastruktury głosowej Daktela.

Musimy wykonać awaryjny restart naszej głównej bramy głosowej ze względu na pilną potrzebę modyfikacji konfiguracji systemu. Nawiązane połączenia mogą zostać rozłączone, a usługi głosowe mogą zostać przerwane na maksymalnie 60 sekund. Przepraszamy za niedogodności.

Dziękujemy, zespół Daktela.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimați clienți.

Dorim să vă informăm că pe 18. 01. 2025, între orele 23:30 și 23:59 CET, vom efectua întreținerea de urgență a infrastructurii de voce Daktela.

Trebuie să efectuăm o repornire de urgență a gateway-ului nostru principal de voce din cauza unei nevoi urgente de a modifica configurația sistemului. Apelurile stabilite pot fi deconectate și serviciile de voce pot fi întrerupte timp de până la 60 de secunde. Ne cerem scuze pentru inconveniente.

Vă mulțumim, echipa dumneavoastră Daktela.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Kedves vásárlóink!

Tájékoztatjuk Önöket, hogy 18. 01. 2025. 01. 23:30 és 23:59 CET között sürgősségi karbantartást végzünk a Daktela hanginfrastruktúráján.

A rendszer konfigurációjának sürgős módosítási igénye miatt sürgősségi újraindítást kell végrehajtanunk a fő hangkapunkon. Előfordulhat, hogy a létrehozott hívások megszakadnak, és a hangszolgáltatások legfeljebb 60 másodpercig szünetelhetnek. Elnézést kérünk a kellemetlenségekért.

Köszönjük, az Ön Daktela csapata.

","text_et":null},"messageTranslation":{"id":"cm60whvp4005l13rw2pe1byub","text_ar":null,"text_cs":"Vážení zákazníci.\n\nRádi bychom Vás informovali, že dne 18\\. 01\\. 2025, mezi 23:30 a 23:59 SEČ, provedeme mimořádnou údržbu hlasové infrastruktury společnosti Daktela.\n\nMusíme provést nouzový restart naší hlavní hlasové brány z důvodu naléhavé potřeby úpravy konfigurace systému. Může dojít k přerušení navázaných hovorů a přerušení hlasových služeb až na 60 sekund. Omlouváme se za nepříjemnosti.\n\nDěkujeme, tým Daktela.","text_da":null,"text_de":null,"text_en":"Dear customers.\n\nWe would like to inform you that on 18\\. 01\\. 2025, between 23:30 and 23:59 CET, we will perform emergency maintenance on Daktela voice infrastructure.\n\nWe need to perform an emergency reboot of our main voice gateway due to an urgent need to modify the system configuration. Established calls may be disconnected and voice services may be interrupted for up to 60 seconds. We apologize for the inconvenience.\n\nThank you, your Daktela team.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowni klienci.\n\nChcielibyśmy poinformować, że w dniu 18\\. 01\\. 2025, między 23:30 a 23:59 CET, przeprowadzimy awaryjną konserwację infrastruktury głosowej Daktela.\n\nMusimy wykonać awaryjny restart naszej głównej bramy głosowej ze względu na pilną potrzebę modyfikacji konfiguracji systemu. Nawiązane połączenia mogą zostać rozłączone, a usługi głosowe mogą zostać przerwane na maksymalnie 60 sekund. Przepraszamy za niedogodności.\n\nDziękujemy, zespół Daktela.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimați clienți.\n\nDorim să vă informăm că pe 18\\. 01\\. 2025, între orele 23:30 și 23:59 CET, vom efectua întreținerea de urgență a infrastructurii de voce Daktela.\n\nTrebuie să efectuăm o repornire de urgență a gateway-ului nostru principal de voce din cauza unei nevoi urgente de a modifica configurația sistemului. Apelurile stabilite pot fi deconectate și serviciile de voce pot fi întrerupte timp de până la 60 de secunde. Ne cerem scuze pentru inconveniente.\n\nVă mulțumim, echipa dumneavoastră Daktela.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Kedves vásárlóink!\n\nTájékoztatjuk Önöket, hogy 18\\. 01\\. 2025\\. 01\\. 23:30 és 23:59 CET között sürgősségi karbantartást végzünk a Daktela hanginfrastruktúráján.\n\nA rendszer konfigurációjának sürgős módosítási igénye miatt sürgősségi újraindítást kell végrehajtanunk a fő hangkapunkon. Előfordulhat, hogy a létrehozott hívások megszakadnak, és a hangszolgáltatások legfeljebb 60 másodpercig szünetelhetnek. Elnézést kérünk a kellemetlenségekért.\n\nKöszönjük, az Ön Daktela csapata.","text_et":null}},{"id":"cm62rhgru01bj2tmqkwc2fga9","message":"Maintenance is now in progress","messageTranslationId":"cm62rhgr801bg2tmqu57p5yt4","status":"INPROGRESS","notify":true,"started":"2025-01-18T22:30:01.000Z","ended":null,"duration":30,"createdAt":"2025-01-18T22:30:01.003Z","updatedAt":"2025-01-18T23:00:00.680Z","maintenanceId":"cm60whvo0005k13rwd5aeejgz","messageHtml":"Maintenance is now in progress","messageHtmlTranslationId":"cm62rhgrm01bh2tmqph8g2w2d","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm62rhgrm01bh2tmqph8g2w2d","text_ar":null,"text_cs":"Údržba právě probíhá","text_da":null,"text_de":null,"text_en":"Maintenance is now in progress","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Konserwacja jest teraz w toku","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Mentenanța este acum în curs","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A karbantartás folyamatban van","text_et":null},"messageTranslation":{"id":"cm62rhgr801bg2tmqu57p5yt4","text_ar":null,"text_cs":"Údržba právě probíhá","text_da":null,"text_de":null,"text_en":"Maintenance is now in progress","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Konserwacja jest teraz w toku","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Mentenanța este acum în curs","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A karbantartás folyamatban van","text_et":null}},{"id":"cm62sk1gd01cf2tmqxd5yh31v","message":"Maintenance has completed successfully","messageTranslationId":"cm62sk1fz01ca2tmqxgiuz8gt","status":"COMPLETED","notify":true,"started":"2025-01-18T23:00:00.000Z","ended":null,"duration":null,"createdAt":"2025-01-18T23:00:00.734Z","updatedAt":"2025-01-18T23:00:00.734Z","maintenanceId":"cm60whvo0005k13rwd5aeejgz","messageHtml":"Maintenance has completed successfully","messageHtmlTranslationId":"cm62sk1g701cd2tmq38al3q3a","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm62sk1g701cd2tmq38al3q3a","text_ar":null,"text_cs":"Údržba úspěšně dokončena","text_da":null,"text_de":null,"text_en":"Maintenance has completed successfully","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Konserwacja zakończyła się pomyślnie","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Mentenanța a fost finalizată cu succes","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A karbantartás sikeresen befejeződött","text_et":null},"messageTranslation":{"id":"cm62sk1fz01ca2tmqxgiuz8gt","text_ar":null,"text_cs":"Údržba úspěšně dokončena","text_da":null,"text_de":null,"text_en":"Maintenance has completed successfully","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Konserwacja zakończyła się pomyślnie","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Mentenanța a fost finalizată cu succes","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A karbantartás sikeresen befejeződött","text_et":null}}],"components":[{"id":"cl0mckwqj447551e6n0840c9dme","name":"International Voice Services","nameTranslationId":"cl0qhx8c243404950n1zbiob9su","description":"International Voice Services","descriptionTranslationId":"cl0qhx8ca43405650n11ii2yqlv","status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":8,"showUptime":true,"createdAt":"2022-03-11T11:40:32.827Z","updatedAt":"2025-01-19T23:30:00.686Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":"daktela-voice-services-didww-mqp5srkp0@automation.instatus.com","oldGroup":"cl0mcqfgm454492e6n0jjcvxip4","groupId":"cl0mcqfgm454492e6n0jjcvxip4","isParent":false,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

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International Voice Services

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Międzynarodowy Voice serwis

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Voice Services

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Usługi głosowe

SK Voice services

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SK Voice services

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RO Voice Services

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Usługi głosowe RO

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Servicii vocale RO

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RO Voice Services

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Usługi głosowe RO

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Servicii vocale RO

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Usługi głosowe

HU Voice Services

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HU Voice Services

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Voice Serwis - Węgry

Voice Services

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Voice Services

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Usługi głosowe

PL Voice Services

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PL Voice Services

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Voice Serwis - Polska

Voice Services

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Voice Services

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Usługi głosowe

UK Voice Services

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UK Voice Services

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Voice Serwis - Wielka Brytania

Voice Services

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Voice Services

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Usługi głosowe

Adria Voice Services

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SI Voice Services

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CZ Voice Services

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Voice Serwis - Republika Czeska

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Usługi głosowe

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Dear Customers,

We would like to inform you that our voice services in the Prague data center are being planned for maintenance.

Date and time: 15.1.2025 02:00:00 - 15.1.2025 04:00:00 (GMT+1, 24-hour time format)

Estimated duration of the outage (hh:mm:ss): 1:00:00

Reason of the outage: firmware upgrade of the network equipment

Affected services:

During the maintenance, all virtual mobile numbers will be inoperable. Maintenance will only be for CZ services, other countries will not be affected

If you have any questions or concerns, please do not hesitate to contact our support team.

Thank you for your patience and understanding.

Sincerely,

Daktela Team

","messageHtmlTranslationId":"cm5l2u7xr0006u7kdo1yrnqh8","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm5l2u7xr0006u7kdo1yrnqh8","text_ar":null,"text_cs":"

Vážený zákazníku,

dovolujeme si Vás informovat o plánovaném výpadku poskytovaných služeb z důvodu údržby sítě.

Termín výpadku: 15.1.2025 02:00:00 - 15.1.2025 04:00:00

Předpokládaná doba trvání výpadku (hh:mm:ss): 1:00:00

Důvod výpadku: upgrade SW v síťovém prvku

Postižené služby:

Dotčené služby:

Během údržby budou všechna virtuální mobilní čísla nefunkční. Údržba se týká pouze českých virtuálních čísel, ostatních zemí se plánovaný výpadek nedotkne

Máte-li jakékoli dotazy nebo obavy, neváhejte kontaktovat náš tým podpory.

Děkujeme za trpělivost a pochopení.

Tým Daktela

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Dear Customers,

We would like to inform you that our voice services in the Prague data center are being planned for maintenance.

Date and time: 15.1.2025 02:00:00 - 15.1.2025 04:00:00 (GMT+1, 24-hour time format)

Estimated duration of the outage (hh:mm:ss): 1:00:00

Reason of the outage: firmware upgrade of the network equipment

Affected services:

During the maintenance, all virtual mobile numbers will be inoperable. Maintenance will only be for CZ services, other countries will not be affected

If you have any questions or concerns, please do not hesitate to contact our support team.

Thank you for your patience and understanding.

Sincerely,

Daktela Team

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Szanowni Klienci,

Pragniemy poinformować, że planowane są prace konserwacyjne usług głosowych w praskim centrum danych.

Data i godzina: 15.1.2025 02:00:00 - 15.1.2025 04:00:00 (GMT+1, format czasu 24-godzinnego)

Szacunkowy czas trwania przerwy (hh:mm:ss): 1:00:00

Przyczyna awarii: aktualizacja oprogramowania sprzętowego urządzeń sieciowych

Usługi objęte akcją:

Podczas konserwacji wszystkie wirtualne numery komórkowe będą nieczynne. Konserwacja będzie dotyczyć tylko usług CZ, inne kraje nie zostaną dotknięte

Jeśli masz jakiekolwiek pytania lub wątpliwości, nie wahaj się skontaktować z naszym zespołem wsparcia.

Dziękujemy za cierpliwość i zrozumienie.

Z poważaniem,

Zespół Daktela

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Stimați clienți,

Dorim să vă informăm că serviciile noastre de voce din centrul de date din Praga sunt planificate pentru întreținere.

Data și ora: 15.1.2025 02:00:00 - 15.1.2025 04:00:00 (GMT+1, format oră 24 de ore)

Durata estimată a întreruperii (hh:mm:ss): 1:00:00

Motivul întreruperii: actualizarea firmware-ului echipamentului de rețea

Servicii afectate:

În timpul întreținerii, toate numerele virtuale de mobil vor fi inoperabile. Întreținerea va fi doar pentru serviciile CZ, alte țări nu vor fi afectate

Dacă aveți întrebări sau nelămuriri, vă rugăm să nu ezitați să contactați echipa noastră de asistență.

Vă mulțumim pentru răbdare și înțelegere.

Cu stimă,

Echipa Daktela

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Kedves Vásárlóink!

Tájékoztatjuk Önöket, hogy a prágai adatközpontban működő hangszolgáltatásaink karbantartása folyamatban van.

Dátum és idő: 2025.1.15. 02:00:00 - 2025.1.15. 04:00:00 (GMT+1, 24 órás időformátum)

Az üzemszünet becsült időtartama (óó:pp:pp): 1:00:00

A kimaradás oka: a hálózati berendezés firmware frissítése

Érintett szolgáltatások:

A karbantartás ideje alatt minden virtuális mobilszám üzemképtelen lesz. A karbantartás csak a csehországi szolgáltatásokra vonatkozik, más országokat nem érint

Ha bármilyen kérdése vagy aggálya van, kérjük, ne habozzon kapcsolatba lépni ügyfélszolgálati csapatunkkal.

Köszönjük türelmét és megértését.

Őszintén,

Daktela csapat

","text_et":null},"messageTranslation":{"id":"cm5l2u7xf0005u7kdh1yidsnv","text_ar":null,"text_cs":"Vážený zákazníku,\n\ndovolujeme si Vás informovat o plánovaném výpadku poskytovaných služeb z důvodu údržby sítě.\n\nTermín výpadku: 15.1.2025 02:00:00 - 15.1.2025 04:00:00\n\nPředpokládaná doba trvání výpadku (hh:mm:ss): 1:00:00\n\nDůvod výpadku: upgrade SW v síťovém prvku\n\nPostižené služby:\n\nDotčené služby:\n\nBěhem údržby budou všechna virtuální mobilní čísla nefunkční. Údržba se týká pouze českých virtuálních čísel, ostatních zemí se plánovaný výpadek nedotkne\n\nMáte-li jakékoli dotazy nebo obavy, neváhejte kontaktovat náš tým podpory.\n\nDěkujeme za trpělivost a pochopení.\n\nTým Daktela","text_da":null,"text_de":null,"text_en":"Dear Customers,\n\nWe would like to inform you that our voice services in the Prague data center are being planned for maintenance.\n\nDate and time: 15.1.2025 02:00:00 - 15.1.2025 04:00:00 (GMT+1, 24-hour time format)\n\nEstimated duration of the outage (hh:mm:ss): 1:00:00\n\nReason of the outage: firmware upgrade of the network equipment\n\nAffected services:\n\nDuring the maintenance, all virtual mobile numbers will be inoperable. Maintenance will only be for CZ services, other countries will not be affected\n\nIf you have any questions or concerns, please do not hesitate to contact our support team.\n\nThank you for your patience and understanding.\n\nSincerely,\n\nDaktela Team","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowni Klienci,\n\n Pragniemy poinformować, że planowane są prace konserwacyjne usług głosowych w praskim centrum danych.\n\n Data i godzina: 15.1.2025 02:00:00 - 15.1.2025 04:00:00 (GMT+1, format czasu 24-godzinnego)\n\n Szacunkowy czas trwania przerwy (hh:mm:ss): 1:00:00\n\n Przyczyna awarii: aktualizacja oprogramowania sprzętowego urządzeń sieciowych\n\n Usługi objęte akcją:\n\n Podczas konserwacji wszystkie wirtualne numery komórkowe będą nieczynne. Konserwacja będzie dotyczyć tylko usług CZ, inne kraje nie zostaną dotknięte\n\n Jeśli masz jakiekolwiek pytania lub wątpliwości, nie wahaj się skontaktować z naszym zespołem wsparcia.\n\n Dziękujemy za cierpliwość i zrozumienie.\n\n Z poważaniem,\n\n Zespół Daktela","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimați clienți,\n\n Dorim să vă informăm că serviciile noastre de voce din centrul de date din Praga sunt planificate pentru întreținere.\n\n Data și ora: 15.1.2025 02:00:00 - 15.1.2025 04:00:00 (GMT+1, format oră 24 de ore)\n\n Durata estimată a întreruperii (hh:mm:ss): 1:00:00\n\n Motivul întreruperii: actualizarea firmware-ului echipamentului de rețea\n\n Servicii afectate:\n\n În timpul întreținerii, toate numerele virtuale de mobil vor fi inoperabile. Întreținerea va fi doar pentru serviciile CZ, alte țări nu vor fi afectate\n\n Dacă aveți întrebări sau nelămuriri, vă rugăm să nu ezitați să contactați echipa noastră de asistență.\n\n Vă mulțumim pentru răbdare și înțelegere.\n\n Cu stimă,\n\n Echipa Daktela","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Kedves Vásárlóink!\n\n Tájékoztatjuk Önöket, hogy a prágai adatközpontban működő hangszolgáltatásaink karbantartása folyamatban van.\n\n Dátum és idő: 2025.1.15\\. 02:00:00 - 2025.1.15\\. 04:00:00 (GMT+1, 24 órás időformátum)\n\n Az üzemszünet becsült időtartama (óó:pp:pp): 1:00:00\n\n A kimaradás oka: a hálózati berendezés firmware frissítése\n\n Érintett szolgáltatások:\n\n A karbantartás ideje alatt minden virtuális mobilszám üzemképtelen lesz. A karbantartás csak a csehországi szolgáltatásokra vonatkozik, más országokat nem érint\n\n Ha bármilyen kérdése vagy aggálya van, kérjük, ne habozzon kapcsolatba lépni ügyfélszolgálati csapatunkkal.\n\n Köszönjük türelmét és megértését.\n\n Őszintén,\n\n Daktela csapat","text_et":null}},{"id":"cm5x72yil08qrmbi1oeyr1uni","message":"Maintenance is now in progress","messageTranslationId":"cm5x72yhz08qmmbi1npjz0amf","status":"INPROGRESS","notify":true,"started":"2025-01-15T01:00:01.000Z","ended":null,"duration":120,"createdAt":"2025-01-15T01:00:00.957Z","updatedAt":"2025-01-15T03:00:00.645Z","maintenanceId":"cm5l2u7tz0004u7kdwnxte672","messageHtml":"Maintenance is now in progress","messageHtmlTranslationId":"cm5x72yid08qnmbi1g5tdutts","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm5x72yid08qnmbi1g5tdutts","text_ar":null,"text_cs":"Údržba právě probíhá","text_da":null,"text_de":null,"text_en":"Maintenance is now in progress","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Konserwacja jest teraz w toku","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Mentenanța este acum în curs","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A karbantartás folyamatban van","text_et":null},"messageTranslation":{"id":"cm5x72yhz08qmmbi1npjz0amf","text_ar":null,"text_cs":"Údržba právě probíhá","text_da":null,"text_de":null,"text_en":"Maintenance is now in progress","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Konserwacja jest teraz w toku","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Mentenanța este acum în curs","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A karbantartás folyamatban van","text_et":null}},{"id":"cm5xbd9vq08udmbi1lw9b5152","message":"Maintenance has completed successfully","messageTranslationId":"cm5xbd9vc08u8mbi1mksoosek","status":"COMPLETED","notify":true,"started":"2025-01-15T03:00:00.000Z","ended":null,"duration":null,"createdAt":"2025-01-15T03:00:00.710Z","updatedAt":"2025-01-15T03:00:00.710Z","maintenanceId":"cm5l2u7tz0004u7kdwnxte672","messageHtml":"Maintenance has completed successfully","messageHtmlTranslationId":"cm5xbd9vj08u9mbi11vbvqthu","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm5xbd9vj08u9mbi11vbvqthu","text_ar":null,"text_cs":"Údržba úspěšně dokončena","text_da":null,"text_de":null,"text_en":"Maintenance has completed successfully","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Konserwacja zakończyła się pomyślnie","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Mentenanța a fost finalizată cu succes","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A karbantartás sikeresen befejeződött","text_et":null},"messageTranslation":{"id":"cm5xbd9vc08u8mbi1mksoosek","text_ar":null,"text_cs":"Údržba úspěšně dokončena","text_da":null,"text_de":null,"text_en":"Maintenance has completed successfully","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Konserwacja zakończyła się pomyślnie","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Mentenanța a fost finalizată cu succes","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A karbantartás sikeresen befejeződött","text_et":null}}],"components":[{"id":"cl0mckwp1447521e6n0ei992tzk","name":"CZ Voice Services","nameTranslationId":"cl0mmuhm9881777e6n0kctw0eww","description":"","descriptionTranslationId":"cl0mmuhmg881784e6n0xqsakzc3","status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":1,"showUptime":true,"createdAt":"2022-03-11T11:40:32.773Z","updatedAt":"2025-01-19T23:30:00.950Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":"daktela-voice-services-daktela-voice-services-8p6oboehz@automation.instatus.com","oldGroup":"cl0mcqfgm454492e6n0jjcvxip4","groupId":"cl0mcqfgm454492e6n0jjcvxip4","isParent":false,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

CZ Voice Services

CZ hlasové služby

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CZ Voice Services

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Voice Serwis - Republika Czeska

Voice Services

Hlasové služby

","text_da":null,"text_de":null,"text_en":"

Voice Services

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Usługi głosowe

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":null,"text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":null,"text_et":null},"descriptionTranslation":null,"descriptionHtmlTranslation":null}}]}],"isLastPage":true},{"monthStr":"Sun Dec 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)","monthKey":1733011200000,"notices":[{"id":"cm4ikotym001ha6tcwsgesap4","name":"Outgoing FB/IG messages doesn't work","nameTranslationId":"cm4ikoty8001fa6tcays12rzo","notify":true,"status":"RESOLVED","started":"2024-12-10T13:35:00.000Z","resolved":"2024-12-12T09:53:12.952Z","duration":2658,"createdAt":"2024-12-10T14:44:41.518Z","updatedAt":"2024-12-12T14:27:39.953Z","automated":null,"impact":"PARTIALOUTAGE","appId":null,"siteId":"cl0mckwnt447483e6n0584iyduu","importedFromStatuspage":false,"visibilityState":"PUBLISHED","createdByType":"WORKSPACEMEMBER","createdByWorkspaceMemberId":"cleo635zt683416on66r0j12td","createdByMonitorLogId":null,"createdByThirdPartyMonitorId":null,"assignedWorkspaceMemberId":"cleo635zt683416on66r0j12td","subscribersNotified":true,"isMigratedToOutageDurations":true,"slackChannelId":null,"nameTranslation":{"id":"cm4ikoty8001fa6tcays12rzo","text_ar":null,"text_cs":"Odchozí FB/IG zprávy nefungují","text_da":null,"text_de":null,"text_en":"Outgoing FB/IG messages doesn't work","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Wychodzące wiadomości FB/IG nie działają","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Mesajele FB/IG trimise nu funcționează","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"A kimenő FB/IG üzenetek nem működnek","text_et":null},"updates":[{"id":"cm4ikoun4001la6tcph7d5b22","message":"Dear Customer, \nwe regret to inform you that outgoing Facebook/Instagram messages are currently not functioning from the Daktela system. The error was reported today at 2 PM and is manifested in such a way that incoming messages from Facebook pages are visible in Daktela, however, when you create an outgoing message to a user/customer, it will not reach their Messenger. \nThe administration of messages directly on the Facebook website is still functional. \nThe error was caused by Meta switching our applications to development mode. We have contacted Meta to switch it back to production mode.","messageTranslationId":"cm4ikouah001ia6tczk8ng38i","status":"IDENTIFIED","notify":true,"started":"2024-12-10T13:35:00.000Z","ended":null,"duration":71020,"createdAt":"2024-12-10T14:44:42.401Z","updatedAt":"2024-12-11T09:20:25.634Z","incidentId":"cm4ikotym001ha6tcwsgesap4","messageHtml":"

Dear Customer,
we regret to inform you that outgoing Facebook/Instagram messages are currently not functioning from the Daktela system. The error was reported today at 2 PM and is manifested in such a way that incoming messages from Facebook pages are visible in Daktela, however, when you create an outgoing message to a user/customer, it will not reach their Messenger.
The administration of messages directly on the Facebook website is still functional.
The error was caused by Meta switching our applications to development mode. We have contacted Meta to switch it back to production mode.

","messageHtmlTranslationId":"cm4ikoumy001ja6tc0mhd8eat","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm4ikoumy001ja6tc0mhd8eat","text_ar":null,"text_cs":"

Vážený zákazníku,
jsme nuceni Vás informovat, že v současné době ze systému Daktela nefungují odchozí Facebook/Instagram zprávy. Chyba byla nahlášena dnes ve 14. hodin a projevuje se tím, že příchozí zprávu ze stránek Facebook v Daktele jsou viditelné, ovšem v případě, že vytvoříte odchozí zprávu uživateli/zákazníkovi nedojde do jeho Messengeru.
Administrace zpráv přímo na stránkách webu Facebook je stále funkční.
Chyba byla způsobena ze strany společnosti Meta tím, že naše aplikace byly přepnuty do development módu. Kontaktovali jsme Meta, aby jej přepnula zpět do produkčního režimu.

","text_da":null,"text_de":null,"text_en":"

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Szanowny Kliencie,
z przykrością informujemy, że wiadomości wychodzące na Facebooku/Instagramie obecnie nie działają z systemu Daktela. Błąd został zgłoszony dzisiaj o 14:00 i objawia się w ten sposób, że wiadomości przychodzące ze stron Facebooka są widoczne w Daktela, jednak po utworzeniu wiadomości wychodzącej do użytkownika/klienta nie dotrze ona do jego Messengera.
Zarządzanie wiadomościami bezpośrednio na stronie internetowej Facebooka nadal funkcjonuje.
Błąd został spowodowany przez Meta, która przełączyła nasze aplikacje do trybu deweloperskiego. Skontaktowaliśmy się z Meta, aby przełączyła je z powrotem do trybu produkcyjnego.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimate client,
Ne pare rău să vă informăm că mesajele trimise de Facebook/Instagram nu funcționează în prezent din sistemul Daktela. Eroarea a fost semnalată astăzi la ora 14:00 și se manifestă în așa fel încât mesajele primite de pe paginile de Facebook să fie vizibile în Daktela, totuși, atunci când creați un mesaj de ieșire către un utilizator/client, acesta nu va ajunge la Messengerul acestuia.
Administrarea mesajelor direct pe site-ul Facebook este încă funcțională.
Eroarea a fost cauzată de comutarea Meta aplicațiilor noastre în modul de dezvoltare. Am contactat Meta pentru a-l comuta înapoi în modul de producție.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Tisztelt Ügyfelünk!
Sajnálattal értesítjük, hogy a kimenő Facebook/Instagram üzenetek jelenleg nem működnek a Daktela rendszerből. A hibát ma 14 órakor jelentették, és abban nyilvánul meg, hogy a Facebook oldalakról beérkező üzenetek láthatóak a Daktelában, azonban ha kimenő üzenetet hozol létre egy felhasználónak/ügyfélnek, az nem jut el a Messengerhez.
Az üzenetek közvetlen adminisztrációja a Facebook oldalon továbbra is működik.
A hibát az okozta, hogy a Meta fejlesztői módba kapcsolta alkalmazásainkat. Felvettük a kapcsolatot a Metával, hogy állítsuk vissza éles üzemmódba.

","text_et":null},"messageTranslation":{"id":"cm4ikouah001ia6tczk8ng38i","text_ar":null,"text_cs":"Vážený zákazníku, \njsme nuceni Vás informovat, že v současné době ze systému Daktela nefungují odchozí Facebook/Instagram zprávy. Chyba byla nahlášena dnes ve 14\\. hodin a projevuje se tím, že příchozí zprávu ze stránek Facebook v Daktele jsou viditelné, ovšem v případě, že vytvoříte odchozí zprávu uživateli/zákazníkovi nedojde do jeho Messengeru. \nAdministrace zpráv přímo na stránkách webu Facebook je stále funkční. \n Chyba byla způsobena ze strany společnosti Meta tím, že naše aplikace byly přepnuty do development módu. Kontaktovali jsme Meta, aby jej přepnula zpět do produkčního režimu.","text_da":null,"text_de":null,"text_en":"Dear Customer, \nwe regret to inform you that outgoing Facebook/Instagram messages are currently not functioning from the Daktela system. The error was reported today at 2 PM and is manifested in such a way that incoming messages from Facebook pages are visible in Daktela, however, when you create an outgoing message to a user/customer, it will not reach their Messenger. \nThe administration of messages directly on the Facebook website is still functional. \nThe error was caused by Meta switching our applications to development mode. We have contacted Meta to switch it back to production mode.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowny Kliencie, \nz przykrością informujemy, że wiadomości wychodzące na Facebooku/Instagramie obecnie nie działają z systemu Daktela. Błąd został zgłoszony dzisiaj o 14:00 i objawia się w ten sposób, że wiadomości przychodzące ze stron Facebooka są widoczne w Daktela, jednak po utworzeniu wiadomości wychodzącej do użytkownika/klienta nie dotrze ona do jego Messengera. \nZarządzanie wiadomościami bezpośrednio na stronie internetowej Facebooka nadal funkcjonuje. \nBłąd został spowodowany przez Meta, która przełączyła nasze aplikacje do trybu deweloperskiego. Skontaktowaliśmy się z Meta, aby przełączyła je z powrotem do trybu produkcyjnego.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimate client, \nNe pare rău să vă informăm că mesajele trimise de Facebook/Instagram nu funcționează în prezent din sistemul Daktela. Eroarea a fost semnalată astăzi la ora 14:00 și se manifestă în așa fel încât mesajele primite de pe paginile de Facebook să fie vizibile în Daktela, totuși, atunci când creați un mesaj de ieșire către un utilizator/client, acesta nu va ajunge la Messengerul acestuia. \nAdministrarea mesajelor direct pe site-ul Facebook este încă funcțională. \nEroarea a fost cauzată de comutarea Meta aplicațiilor noastre în modul de dezvoltare. Am contactat Meta pentru a-l comuta înapoi în modul de producție.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Tisztelt Ügyfelünk! \nSajnálattal értesítjük, hogy a kimenő Facebook/Instagram üzenetek jelenleg nem működnek a Daktela rendszerből. A hibát ma 14 órakor jelentették, és abban nyilvánul meg, hogy a Facebook oldalakról beérkező üzenetek láthatóak a Daktelában, azonban ha kimenő üzenetet hozol létre egy felhasználónak/ügyfélnek, az nem jut el a Messengerhez. \nAz üzenetek közvetlen adminisztrációja a Facebook oldalon továbbra is működik. \nA hibát az okozta, hogy a Meta fejlesztői módba kapcsolta alkalmazásainkat. Felvettük a kapcsolatot a Metával, hogy állítsuk vissza éles üzemmódba.","text_et":null}},{"id":"cm4johfyb001b13pexa6sp10a","message":"We are still working intensively with Meta to fix the problem on their side. ETC, maximum 24 hours.","messageTranslationId":"cm4johfuc001813pean69b3v9","status":"IDENTIFIED","notify":false,"started":"2024-12-11T09:18:39.795Z","ended":null,"duration":88474,"createdAt":"2024-12-11T09:18:41.412Z","updatedAt":"2024-12-12T09:53:13.213Z","incidentId":"cm4ikotym001ha6tcwsgesap4","messageHtml":"

We are still working intensively with Meta to fix the problem on their side. ETC, maximum 24 hours.

","messageHtmlTranslationId":"cm4johfy4001913peqbvl6bic","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm4johfy4001913peqbvl6bic","text_ar":null,"text_cs":"

V tuto chvíli stále intenzivně řešíme se společností Meta nápravu. Odhadovaný čas pro řešení je do 24 hodin.

","text_da":null,"text_de":null,"text_en":"

We are still working intensively with Meta to fix the problem on their side. ETC, maximum 24 hours.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Nadal intensywnie pracujemy z Meta, aby naprawić problem po ich stronie. ETC, maksymalnie 24 godziny.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Încă lucrăm intens cu Meta pentru a remedia problema de partea lor. ETC, maxim 24 de ore.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Továbbra is intenzíven dolgozunk a Metával a probléma megoldásán. ETC, maximum 24 óra.

","text_et":null},"messageTranslation":{"id":"cm4johfuc001813pean69b3v9","text_ar":null,"text_cs":"V tuto chvíli stále intenzivně řešíme se společností Meta nápravu. Odhadovaný čas pro řešení je do 24 hodin.","text_da":null,"text_de":null,"text_en":"We are still working intensively with Meta to fix the problem on their side. ETC, maximum 24 hours.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Nadal intensywnie pracujemy z Meta, aby naprawić problem po ich stronie. ETC, maksymalnie 24 godziny.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Încă lucrăm intens cu Meta pentru a remedia problema de partea lor. ETC, maxim 24 de ore.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Továbbra is intenzíven dolgozunk a Metával a probléma megoldásán. ETC, maximum 24 óra.","text_et":null}},{"id":"cm4l55pvo0055qxvbzybobu7n","message":"The Incident is now resolved, and all delayed messages were sent to customers from Facebook. If you post new articles to your Facebook wall in the last two days, they need to be edited for customer visibility.","messageTranslationId":"cm4l55pdh0052qxvbx7byvq05","status":"RESOLVED","notify":false,"started":"2024-12-12T09:53:12.952Z","ended":null,"duration":16467,"createdAt":"2024-12-12T09:53:14.048Z","updatedAt":"2024-12-12T14:27:39.939Z","incidentId":"cm4ikotym001ha6tcwsgesap4","messageHtml":"

The Incident is now resolved, and all delayed messages were sent to customers from Facebook. If you post new articles to your Facebook wall in the last two days, they need to be edited for customer visibility.

","messageHtmlTranslationId":"cm4l55ps30053qxvbjkln0vcb","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm4l55ps30053qxvbjkln0vcb","text_ar":null,"text_cs":"

Incident je nyní vyřešen a všechny zpožděné zprávy byly zaslány zákazníkům z Facebooku. Pokud v posledních dvou dnech jste zveřejnili obsah na svou zeď na Facebooku, je třeba je editovat, aby je zákazníci viděli.

","text_da":null,"text_de":null,"text_en":"

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Incydent został już rozwiązany, a wszystkie opóźnione wiadomości zostały wysłane do klientów z Facebooka. Jeśli w ciągu ostatnich dwóch dni opublikujesz nowe artykuły na swojej tablicy na Facebooku, należy je edytować, aby były widoczne dla klientów.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Incidentul este acum rezolvat, iar toate mesajele întârziate au fost trimise clienților de pe Facebook. Dacă postați articole noi pe peretele dvs. de Facebook în ultimele două zile, acestea trebuie editate pentru vizibilitatea clienților.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Az incidens mára megoldódott, és minden késedelmes üzenetet elküldtek az ügyfeleknek a Facebookról. Ha az elmúlt két napban új cikkeket teszel fel a Facebook-faladra, azokat szerkeszteni kell, hogy az ügyfelek láthatóak legyenek.

","text_et":null},"messageTranslation":{"id":"cm4l55pdh0052qxvbx7byvq05","text_ar":null,"text_cs":"Incident je nyní vyřešen a všechny zpožděné zprávy byly zaslány zákazníkům z Facebooku. Pokud v posledních dvou dnech jste zveřejnili obsah na svou zeď na Facebooku, je třeba je editovat, aby je zákazníci viděli.","text_da":null,"text_de":null,"text_en":"The Incident is now resolved, and all delayed messages were sent to customers from Facebook. If you post new articles to your Facebook wall in the last two days, they need to be edited for customer visibility.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Incydent został już rozwiązany, a wszystkie opóźnione wiadomości zostały wysłane do klientów z Facebooka. Jeśli w ciągu ostatnich dwóch dni opublikujesz nowe artykuły na swojej tablicy na Facebooku, należy je edytować, aby były widoczne dla klientów.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Incidentul este acum rezolvat, iar toate mesajele întârziate au fost trimise clienților de pe Facebook. Dacă postați articole noi pe peretele dvs. de Facebook în ultimele două zile, acestea trebuie editate pentru vizibilitatea clienților.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Az incidens mára megoldódott, és minden késedelmes üzenetet elküldtek az ügyfeleknek a Facebookról. Ha az elmúlt két napban új cikkeket teszel fel a Facebook-faladra, azokat szerkeszteni kell, hogy az ügyfelek láthatóak legyenek.","text_et":null}},{"id":"cm4leyn9v0003gx6peu58qp9l","message":"Dear customers, [here](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) you can findthe major incident report ","messageTranslationId":"cm4leyn5z0000gx6pkfdernlz","status":"RESOLVED","notify":false,"started":"2024-12-12T14:27:39.447Z","ended":null,"duration":null,"createdAt":"2024-12-12T14:27:40.244Z","updatedAt":"2024-12-12T14:27:40.244Z","incidentId":"cm4ikotym001ha6tcwsgesap4","messageHtml":"

Dear customers, here you can findthe major incident report

","messageHtmlTranslationId":"cm4leyn9n0001gx6pwxrk19dc","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm4leyn9n0001gx6pwxrk19dc","text_ar":null,"text_cs":"

Vážení zákazníci, zde naleznete hlášení o incidentu

","text_da":null,"text_de":null,"text_en":"

Dear customers, here you can findthe major incident report

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Drodzy klienci, tutaj znajdziecie raport o poważnych incydentach

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimați clienți, aici puteți găsi raportul incidentului major

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Tisztelt Ügyfeleink, itt találja a jelentősebb eseményjelentést

","text_et":null},"messageTranslation":{"id":"cm4leyn5z0000gx6pkfdernlz","text_ar":null,"text_cs":"Vážení zákazníci, [zde](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) naleznete hlášení o incidentu","text_da":null,"text_de":null,"text_en":"Dear customers, [here](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) you can findthe major incident report ","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Drodzy klienci, [tutaj](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) możecie znaleźć raport o poważnym incydencie","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimați clienți, [aici](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) puteți găsi raportul incidentului major","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Tisztelt Ügyfeleink, [itt](https://drive.google.com/file/d/1n8BTygpJBzvHpAQ8TMzfrXf8vMS285s4/view?usp=sharing) találja a jelentősebb eseményjelentést","text_et":null}}],"components":[{"id":"cl0mlpyrc805225e6n08fgq6lho","name":"Facebook Messenger","nameTranslationId":"cl0mmepbg855934e6n0nlv0w6tv","description":"","descriptionTranslationId":"cl0mmepbn855941e6n0ntt3n453","status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":1,"showUptime":false,"createdAt":"2022-03-11T15:56:25.272Z","updatedAt":"2024-12-12T14:27:40.333Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":"daktela-facebook-messenger-85k6j0bd1@automation.instatus.com","oldGroup":"cl0mlpyrq805242e6n0r6ilzemd","groupId":"cl0mlpyrq805242e6n0r6ilzemd","isParent":false,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

Facebook Messenger

3rd parties services (integrations)

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Služby třetích stran (integrace)

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3rd parties services (integrations)

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Integracje stron trzecich

Instagram

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Instagram

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Instagram

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Instagram

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3rd parties services (integrations)

Služby třetích stran (integrace)

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3rd parties services (integrations)

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Integracje stron trzecich

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Dear customers. We would like to inform you that on 2. 12. 2024, between 23:10 and 23:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.

","messageHtmlTranslationId":"cm47g6nqe001qqh2cuh82wgp6","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm47g6nqe001qqh2cuh82wgp6","text_ar":null,"text_cs":"

Vážení zákazníci,

rádi bychom Vás informovali, že dne 2. 12. 2024, mezi 23:10 a 23:30 SEČ, provedeme mimořádnou údržbu hlasové infrastruktury společnosti Daktela.

Je nutné provést nouzový restart hlavní hlasové brány z důvodu nouzové úpravy konfigurace systému.

Může dojít k přerušení navázaných hovorů a omezení hlasových služeb na maximálně 30 sekund. Omlouváme se za nepříjemnosti.

Děkujeme za pochopení, tým Daktela.

","text_da":null,"text_de":null,"text_en":"

Dear customers. We would like to inform you that on 2. 12. 2024, between 23:10 and 23:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Szanowni klienci.

Pragniemy poinformować, że w dniu 2. 12. 2024, między 23:10 a 23:30 CET, przeprowadzimy awaryjną konserwację infrastruktury głosowej Daktela.

Przepraszamy za niedogodności i dziękujemy zespołowi Daktela.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimați clienți.

Dorim să vă informăm că pe 2. 12. 2024, între orele 23:10 și 23:30 CET, vom efectua întreținerea de urgență a infrastructurii de voce Daktela.

Trebuie să efectuăm o repornire de urgență a gateway-ului nostru principal de voce din cauza unei nevoi urgente de a modifica configurația sistemului. Apelurile stabilite pot fi deconectate și serviciile de voce pot fi întrerupte timp de până la 30 de secunde. Ne cerem scuze pentru neplăcerile create.

Vă mulțumim, echipa Daktela.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Kedves vásárlóink!

Tájékoztatjuk Önöket, hogy 2. 12. 2024-ben, közép-európai idő szerint 23:10 és 23:30 között sürgősségi karbantartást végzünk a Daktela hanginfrastruktúráján.

A rendszer konfigurációjának sürgős módosítási igénye miatt sürgősségi újraindítást kell végrehajtanunk a fő hangátjárónkon. Előfordulhat, hogy a létrehozott hívások megszakadnak, és a hangszolgáltatások legfeljebb 30 másodpercre megszakadhatnak.

Elnézést kérünk a kellemetlenségekért.Köszönjük, az Ön Daktela csapata.

","text_et":null},"messageTranslation":{"id":"cm47g6npy001pqh2c0hwma599","text_ar":null,"text_cs":"Vážení zákazníci,\n\nrádi bychom Vás informovali, že dne 2\\. 12\\. 2024, mezi 23:10 a 23:30 SEČ, provedeme mimořádnou údržbu hlasové infrastruktury společnosti Daktela.\n\nJe nutné provést nouzový restart hlavní hlasové brány z důvodu nouzové úpravy konfigurace systému. \n\nMůže dojít k přerušení navázaných hovorů a omezení hlasových služeb na maximálně 30 sekund. Omlouváme se za nepříjemnosti.\n\nDěkujeme za pochopení, tým Daktela.","text_da":null,"text_de":null,"text_en":"Dear customers. We would like to inform you that on 2\\. 12\\. 2024, between 23:10 and 23:30 CET, we will perform emergency maintenance on Daktela voice infrastructure.\n\nWe need to perform an emergency reboot of our main voice gateway due to an urgent need to modify the system configuration. Established calls may be disconnected and voice services may be interrupted for up to 30 seconds. We apologize for the inconvenience.Thank you, your Daktela team.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowni klienci.\n\nPragniemy poinformować, że w dniu 2\\. 12\\. 2024, między 23:10 a 23:30 CET, przeprowadzimy awaryjną konserwację infrastruktury głosowej Daktela.\n\nMusimy wykonać awaryjny restart naszej głównej bramy głosowej ze względu na pilną potrzebę modyfikacji konfiguracji systemu. 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About 0:00 CET there occured outage of network connectivity to the internet due to planned work in partner's network.

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Körülbelül 0:00 CET körül a partner hálózatában tervezett munka miatt megszakadt a hálózati kapcsolat az internettel.

Körülbelül 0:53 CET a forgalom átkerült a tartalék kapcsolatra, mivel akkor a szolgáltatásoknak működniük kell.

Lehetséges hatás: nem elérhető webes grafikus felület és nem működő WebRTC-eszközök

Jelenleg nyomon követjük és kivizsgáljuk a problémát. Újabb rövid kimaradás léphet fel.

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Dear customers, in this report you may find the major incident document.

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Vážení zákazníci, v této zprávě můžete najít dokument o hlavním incidentu.

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Dear customers, in this report you may find the major incident document.

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Szanowni Klienci, w tym raporcie znajdziecie dokument dotyczący poważnego incydentu.

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Stimați clienți, în acest raport puteți găsi documentul incidentului major.

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Tisztelt Ügyfeleink! Ebben a jelentésben megtalálhatja a fontosabb eseményről szóló dokumentumot.

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Usługi głosowe

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Daktela cloud solution - Chmura

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Voice Serwis - Węgry

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Voice Serwis - Polska

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Voice Serwis - Wielka Brytania

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Usługi głosowe

Adria Voice Services

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Dear Customers,

Today between 16:06 - 16:08 and 16:35 - 16:43 we have experienced partial unavailability of Daktela cloud services. The problem was caused by human error on the side of the data service provider, when the primary and backup fiber optic data circuits were interrupted.

We are very sorry for the inconvenience caused.

Daktela team.

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Vážení zákazníci,

Dnes mezi 16:06 - 16:08 a 16:35 - 16:43 jsme zaznamenali částečnou nedostupnost cloudových služeb Daktela. Problém byl způsoben lidskou chybou na straně poskytovatele datových služeb, kdy došlo k přerušení primárního a záložního optického datového okruhu.

Velmi se omlouváme za způsobené nepříjemnosti.

tým Daktela.

","text_da":null,"text_de":null,"text_en":"

Dear Customers,

We are very sorry for the inconvenience caused.

Daktela team.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Szanowni Klienci,

Dzisiaj między 16:06 - 16:08 i 16:35 - 16:43 doświadczyliśmy częściowej niedostępności usług w chmurze Daktela. Problem został spowodowany przez błąd ludzki po stronie dostawcy usług danych, gdy główne i zapasowe obwody danych światłowodowych zostały przerwane.

Przepraszamy za wszelkie niedogodności.

Zespół Daktela.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimați clienți,

Astăzi, între orele 16:06 - 16:08 și 16:35 - 16:43, am întâmpinat indisponibilitatea parțială a serviciilor cloud Daktela. Problema a fost cauzată de o eroare umană din partea furnizorului de servicii de date, când circuitele de date prin fibră optică primară și de rezervă au fost întrerupte.

Ne pare foarte rău pentru neplăcerile cauzate.

Echipa Daktela.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Kedves Vásárlóink!

Ma 16:06 - 16:08 és 16:35 - 16:43 között a Daktela felhőszolgáltatások részleges elérhetetlenségét tapasztaltuk. A problémát az adatszolgáltató oldalán bekövetkezett emberi hiba okozta, amikor az elsődleges és a tartalék optikai adatáramkörök megszakadtak.

Nagyon elnézést kérünk az okozott kellemetlenségért.

Daktela csapat.

","text_et":null},"messageTranslation":{"id":"cm3ixf463000311uwd26ygwem","text_ar":null,"text_cs":"Vážení zákazníci,\n\n Dnes mezi 16:06 - 16:08 a 16:35 - 16:43 jsme zaznamenali částečnou nedostupnost cloudových služeb Daktela. Problém byl způsoben lidskou chybou na straně poskytovatele datových služeb, kdy došlo k přerušení primárního a záložního optického datového okruhu.\n\n Velmi se omlouváme za způsobené nepříjemnosti.\n\n tým Daktela.","text_da":null,"text_de":null,"text_en":"Dear Customers,\n\nToday between 16:06 - 16:08 and 16:35 - 16:43 we have experienced partial unavailability of Daktela cloud services. The problem was caused by human error on the side of the data service provider, when the primary and backup fiber optic data circuits were interrupted.\n\nWe are very sorry for the inconvenience caused.\n\nDaktela team.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowni Klienci,\n\n Dzisiaj między 16:06 - 16:08 i 16:35 - 16:43 doświadczyliśmy częściowej niedostępności usług w chmurze Daktela. Problem został spowodowany przez błąd ludzki po stronie dostawcy usług danych, gdy główne i zapasowe obwody danych światłowodowych zostały przerwane.\n\n Przepraszamy za wszelkie niedogodności.\n\n Zespół Daktela.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimați clienți,\n\n Astăzi, între orele 16:06 - 16:08 și 16:35 - 16:43, am întâmpinat indisponibilitatea parțială a serviciilor cloud Daktela. Problema a fost cauzată de o eroare umană din partea furnizorului de servicii de date, când circuitele de date prin fibră optică primară și de rezervă au fost întrerupte.\n\n Ne pare foarte rău pentru neplăcerile cauzate.\n\n Echipa Daktela.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Kedves Vásárlóink!\n\n Ma 16:06 - 16:08 és 16:35 - 16:43 között a Daktela felhőszolgáltatások részleges elérhetetlenségét tapasztaltuk. A problémát az adatszolgáltató oldalán bekövetkezett emberi hiba okozta, amikor az elsődleges és a tartalék optikai adatáramkörök megszakadtak.\n\n Nagyon elnézést kérünk az okozott kellemetlenségért.\n\n Daktela csapat.","text_et":null}},{"id":"cm3ixp70300084lk3fsf152pk","message":"We are now monitoring the status of the services and working on the full restoration of high availability of services.","messageTranslationId":"cm3ixp6sc00054lk3w70zpliq","status":"MONITORING","notify":true,"started":"2024-11-15T15:46:00.000Z","ended":null,"duration":13860,"createdAt":"2024-11-15T16:09:11.091Z","updatedAt":"2024-11-15T21:29:55.399Z","incidentId":"cm3ixf458000211uwbd11mo7f","messageHtml":"

We are now monitoring the status of the services and working on the full restoration of high availability of services.

","messageHtmlTranslationId":"cm3ixp6zv00064lk3e0x53t12","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm3ixp6zv00064lk3e0x53t12","text_ar":null,"text_cs":"

Nyní sledujeme stav služeb a pracujeme na plném obnovení vysoké dostupnosti služeb.

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We are now monitoring the status of the services and working on the full restoration of high availability of services.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Obecnie monitorujemy stan usług i pracujemy nad pełnym przywróceniem ich wysokiej dostępności.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Acum monitorizăm starea serviciilor și lucrăm la restabilirea completă a disponibilității ridicate a serviciilor.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Jelenleg figyelemmel kísérjük a szolgáltatások állapotát, és dolgozunk a szolgáltatások magas rendelkezésre állásának teljes helyreállításán.

","text_et":null},"messageTranslation":{"id":"cm3ixp6sc00054lk3w70zpliq","text_ar":null,"text_cs":"Nyní sledujeme stav služeb a pracujeme na plném obnovení vysoké dostupnosti služeb.","text_da":null,"text_de":null,"text_en":"We are now monitoring the status of the services and working on the full restoration of high availability of services.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Obecnie monitorujemy stan usług i pracujemy nad pełnym przywróceniem ich wysokiej dostępności.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Acum monitorizăm starea serviciilor și lucrăm la restabilirea completă a disponibilității ridicate a serviciilor.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Jelenleg figyelemmel kísérjük a szolgáltatások állapotát, és dolgozunk a szolgáltatások magas rendelkezésre állásának teljes helyreállításán.","text_et":null}},{"id":"cm3j95ox90003sqkhcjvay6uf","message":"All issues were resolved.","messageTranslationId":"cm3j95ole0000sqkhkmkxctw3","status":"RESOLVED","notify":true,"started":"2024-11-15T19:37:00.000Z","ended":null,"duration":579350,"createdAt":"2024-11-15T21:29:56.589Z","updatedAt":"2024-11-22T12:32:51.250Z","incidentId":"cm3ixf458000211uwbd11mo7f","messageHtml":"

All issues were resolved.

","messageHtmlTranslationId":"cm3j95ox10001sqkh1eww587r","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm3j95ox10001sqkh1eww587r","text_ar":null,"text_cs":"

Všechny problémy byly vyřešeny.

","text_da":null,"text_de":null,"text_en":"

All issues were resolved.

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Wszystkie problemy zostały rozwiązane.

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Toate problemele au fost rezolvate.

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Minden probléma megoldódott.

","text_et":null},"messageTranslation":{"id":"cm3j95ole0000sqkhkmkxctw3","text_ar":null,"text_cs":"Všechny problémy byly vyřešeny.","text_da":null,"text_de":null,"text_en":"All issues were resolved.","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Wszystkie problemy zostały rozwiązane.","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Toate problemele au fost rezolvate.","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Minden probléma megoldódott.","text_et":null}},{"id":"cm3sq1zf00005zwwyj1t1clm9","message":"Dear customers, [here](https://drive.google.com/file/d/1tHXYqOPdf48HyvAIif4-k1PIERuTtP1E/view?usp=sharing) you may find the incident report","messageTranslationId":"cm3sq1yx40002zwwydxhowf9d","status":"RESOLVED","notify":true,"started":"2024-11-22T12:32:49.787Z","ended":null,"duration":null,"createdAt":"2024-11-22T12:32:52.620Z","updatedAt":"2024-11-22T12:32:52.620Z","incidentId":"cm3ixf458000211uwbd11mo7f","messageHtml":"

Dear customers, here you may find the incident report

","messageHtmlTranslationId":"cm3sq1zet0003zwwyn5magov2","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm3sq1zet0003zwwyn5magov2","text_ar":null,"text_cs":"

Vážení zákazníci, zde naleznete zprávu o incidentu

","text_da":null,"text_de":null,"text_en":"

Dear customers, here you may find the incident report

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Drodzy klienci, tutaj znajdziecie raport o zdarzeniu

","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"

Stimați clienți, aici puteți găsi raportul incidentului

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Kedves Vásárlóink, itt találja az eseményjelentést

","text_et":null},"messageTranslation":{"id":"cm3sq1yx40002zwwydxhowf9d","text_ar":null,"text_cs":"Vážení zákazníci, [zde](https://drive.google.com/file/d/1tHXYqOPdf48HyvAIif4-k1PIERuTtP1E/view?usp=sharing) můžete najít hlášení o incidentu","text_da":null,"text_de":null,"text_en":"Dear customers, [here](https://drive.google.com/file/d/1tHXYqOPdf48HyvAIif4-k1PIERuTtP1E/view?usp=sharing) you may find the incident report","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Drodzy klienci, [tutaj](https://drive.google.com/file/d/1tHXYqOPdf48HyvAIif4-k1PIERuTtP1E/view?usp=sharing) możecie znaleźć raport o zdarzeniu","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Stimați clienți, [aici](https://drive.google.com/file/d/1tHXYqOPdf48HyvAIif4-k1PIERuTtP1E/view?usp=sharing) puteți găsi raportul incidentului","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Kedves Ügyfeleink! [itt](https://drive.google.com/file/d/1tHXYqOPdf48HyvAIif4-k1PIERuTtP1E/view?usp=sharing) megtalálhatja az eseményjelentést","text_et":null}}],"components":[{"id":"cl0mckwol447511e6n0lub61mj3","name":"Daktela Cloud-Hosted Solution","nameTranslationId":"cl16exu5c189081etn1o5qfyokc","description":"","descriptionTranslationId":"cl16exu5p189088etn1ro9a4qie","status":"OPERATIONAL","internalStatus":"OPERATIONAL","order":1,"showUptime":true,"createdAt":"2022-03-11T11:40:32.757Z","updatedAt":"2025-01-17T15:29:33.033Z","archivedAt":null,"siteId":"cl0mckwnt447483e6n0584iyduu","uniqueEmail":"daktela-daktela-v6-cloud-hosted-solution-wucgfi1zy@automation.instatus.com","oldGroup":"cl0mcq93g454113e6n0q4rrb9dr","groupId":"cl0mcq93g454113e6n0q4rrb9dr","isParent":false,"isCollapsed":false,"thirdPartyMonitorId":null,"nameHtml":"

Daktela Cloud-Hosted Solution

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Daktela cloud solution

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Daktela cloud solution - Chmura

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Dear customers,

We would like to inform you about the outage of WebRTC device functionality, that lasted from 00:00 5.11. 2024 to 08:52 5.11. 2024. This outage was caused by technical difficulties on our Donjon servers. Some endpoint devices did not register or were deregistered after the first call. We have identified and successfully resolved the issue with the encryption of communications for these devices.

This incident is now resolved, and we sincerely apologise for the inconvenience caused.

Sincerely,

The Daktela Team

","messageHtmlTranslationId":"cm35k6lx80022dql8hnepebmy","importedFromStatuspage":false,"messageHtmlTranslation":{"id":"cm35k6lx80022dql8hnepebmy","text_ar":null,"text_cs":"

Vážení zákazníci,

rádi bychom Vás informovali o výpadku funkcionality koncových zařízení WebRTC, který trval od 00:00 5.11. 2024 do 08:52 5.11. 2024. Tento výpadek byl způsoben technickými obtížemi na našich serverech Donjon. Některá koncová zařízení se neregistrovala nebo byla odregistrována po prvním hovoru. Problém s šifrováním komunikace těchto zařízení jsme identifikovali a úspěšně vyřešili.

Tento incident je nyní vyřešen, a tímto se upřímně omlouváme za způsobené nepříjemnosti.

S úctou,

Tým Daktela

","text_da":null,"text_de":null,"text_en":"

Dear customers,

This incident is now resolved, and we sincerely apologise for the inconvenience caused.

Sincerely,

The Daktela Team

","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"

Drodzy Klienci,

Chcielibyśmy poinformować o awarii funkcjonalności urządzenia WebRTC, która trwała od 00:00 5.11. 2024 do 08:52 5.11. 2024. Awaria ta była spowodowana problemami technicznymi na naszych serwerach Donjon. Niektóre urządzenia końcowe nie zarejestrowały się lub zostały wyrejestrowane po pierwszym połączeniu. Zidentyfikowaliśmy i pomyślnie rozwiązaliśmy problem z szyfrowaniem komunikacji dla tych urządzeń.

Incydent został już rozwiązany. Przepraszamy za wszelkie niedogodności.

Z poważaniem,

Zespół Daktela

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Dragi clienti,

Dorim să vă informăm despre întreruperea funcționalității dispozitivului WebRTC, care a durat de la 00:00 5.11. 2024 până la 08:52 5.11. 2024. Această întrerupere a fost cauzată de dificultăți tehnice pe serverele noastre Donjon. Unele dispozitive terminale nu s-au înregistrat sau au fost anulate după primul apel. Am identificat și am rezolvat cu succes problema cu criptarea comunicațiilor pentru aceste dispozitive.

Acest incident este acum rezolvat și ne cerem scuze pentru neplăcerile cauzate.

Cu stimă,

Echipa Daktela

","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"

Kedves vásárlóink!

Tájékoztatjuk Önt a WebRTC eszköz működésének 00:00 órától tartó kimaradásáról 5.11. 2024-től 08:52-ig 5.11. 2024. Ezt a kimaradást a Donjon szervereink technikai nehézségei okozták. Egyes végponteszközök nem regisztráltak, vagy az első hívás után törölték a regisztrációt. Azonosítottuk és sikeresen megoldottuk az ezen eszközök kommunikációjának titkosításával kapcsolatos problémát.

Ez az eset megoldódott, és őszintén elnézést kérünk az okozott kellemetlenségért.

Őszintén,

A Daktela csapat

","text_et":null},"messageTranslation":{"id":"cm35k6ll30021dql828pw6djd","text_ar":null,"text_cs":"Vážení zákazníci,\n\nrádi bychom Vás informovali o výpadku funkcionality koncových zařízení WebRTC, který trval od 00:00 5.11\\. 2024 do 08:52 5.11\\. 2024\\. Tento výpadek byl způsoben technickými obtížemi na našich serverech Donjon. Některá koncová zařízení se neregistrovala nebo byla odregistrována po prvním hovoru. Problém s šifrováním komunikace těchto zařízení jsme identifikovali a úspěšně vyřešili.\n\nTento incident je nyní vyřešen, a tímto se upřímně omlouváme za způsobené nepříjemnosti.\n\nS úctou,\n\nTým Daktela","text_da":null,"text_de":null,"text_en":"Dear customers,\n\nWe would like to inform you about the outage of WebRTC device functionality, that lasted from 00:00 5.11\\. 2024 to 08:52 5.11\\. 2024\\. This outage was caused by technical difficulties on our Donjon servers. Some endpoint devices did not register or were deregistered after the first call. We have identified and successfully resolved the issue with the encryption of communications for these devices.\n\nThis incident is now resolved, and we sincerely apologise for the inconvenience caused.\n\nSincerely,\n\nThe Daktela Team","text_es":null,"text_fi":null,"text_fr":null,"text_id":null,"text_it":null,"text_nl":null,"text_no":null,"text_pl":"Szanowni klienci,\n\nChcielibyśmy poinformować o awarii urządzenia WebRTC, która trwała od 00:00 5.11\\. 2024 do 08:52 5.11\\. 2024\\. Awaria ta była spowodowana problemami technicznymi na naszych serwerach Donjon. Niektóre urządzenia końcowe nie zarejestrowały się lub zostały wyrejestrowane po pierwszym połączeniu. Zidentyfikowaliśmy i pomyślnie rozwiązaliśmy problem z szyfrowaniem komunikacji dla tych urządzeń.\n\nTen incydent został już rozwiązany i szczerze przepraszamy za powstałe niedogodności.\n\nZ poważaniem,\n\nZespół Daktela","text_pt_br":null,"text_pt":null,"text_rs":null,"text_ru":null,"text_ro":"Dragi clienti,\n\nDorim să vă informăm despre întreruperea funcționalității dispozitivului WebRTC, care a durat de la 00:00 5.11\\. 2024 până la 08:52 5.11\\. 2024\\. Această întrerupere a fost cauzată de dificultăți tehnice pe serverele noastre Donjon. Unele dispozitive terminale nu s-au înregistrat sau au fost anulate după primul apel. Am identificat și am rezolvat cu succes problema cu criptarea comunicațiilor pentru aceste dispozitive.\n\nAcest incident este acum rezolvat și ne cerem scuze pentru neplăcerile cauzate.\n\nCu stimă,\n\nEchipa Daktela","text_sl":null,"text_tr":null,"text_uk":null,"text_vi":null,"text_zh_tw":null,"text_zh":null,"text_sv":null,"text_ja":null,"text_ko":null,"text_sq":null,"text_hu":"Kedves vásárlóink!\n\nTájékoztatjuk Önt a WebRTC eszköz működésének kieséséről, amely 5.11. 00:00-tól tartott. 2024 - 08:52 5.11\\. 2024\\. Ezt a kimaradást a Donjon szervereink technikai nehézségei okozták. Egyes végponteszközök nem regisztráltak, vagy az első hívás után törölték a regisztrációt. Azonosítottuk és sikeresen megoldottuk az ezen eszközök kommunikációjának titkosításával kapcsolatos problémát.\n\nEz az eset megoldódott, és őszintén elnézést kérünk az okozott kellemetlenségért.\n\nŐszintén,\n\nA Daktela csapat","text_et":null}}],"components":[]}],"isLastPage":true}],"language":{"languageCode":"cs","languageName":"Czech","langageNameShort":"CZE","dateLocale":"cs","emoji":"🇨🇿","or":"nebo","from":"z","to":"do","for":"pro","at":"v","status":"Stav","statusPage":"Stavová stránka","isDown":"Některá ze služeb je aktuálně nedostupná","isDisrupted":"Provoz některé ze služeb je aktuálně narušen","isNotice":"Probíhá údržba","isOk":"Všechny služby jsou funkční","operational":"Funkční","underMaintenance":"Údržba","degradedPerformance":"Snížený výkon","partialOutage":"Částečný výpadek","minorOutage":"Malý výpadek","majorOutage":"Velký výpadek","systemMetrics":"Systémové metriky","incidents":"Předchozí incidenty","incidentHistory":"Historie incidentů","incidentDetails":"Podrobnosti 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