Daktela - Notice history

Dear customers, we are experiencing a problem with calls to the Swan mobile network. We are working hard to fix the problem. Daktela services are not affected by this outage. If you are a Swan customer and are experiencing problems, please contact Swan support directly.

We have registered a partial outage of outgoing Hungarian calls. We are currently investigating with our partner service provider the root cause. We do not yet have an estimated time for restoring of services.

A fix has been deployed on the partner's side, and we are no longer seeing any failed calls.

We have registered a partial outage of outgoing Hungarian calls. The outage occurred in the infrastructure of our partner service provider, which is currently intensively dealing with the restoration of services. We do not yet have an estimated time for restoring of services.

We fixed it. We're investigating the cause.

We have recorded more rejected calls towards the T-Mobile network, specifically via our partner operator Nordic. According to our information, a surge in traffic exceeds the capacity limits of the interconnection between Nordic and T-Mobile. As a result, some calls are not being successfully connected.

We are actively working on a solution – we are negotiating with Nordic to increase capacity, and at the same time, we are exploring alternative call routing options through our second partner (Quantcom), which could help temporarily mitigate the issue.