Daktela - Notice history

All systems operational

Operational

Daktela Cloud-Hosted Solution - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025
Operational

CZ Voice Services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025

SK Voice services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025

UK Voice Services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025

PL Voice Services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025

HU Voice Services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025

RO Voice Services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025

Adria Voice Services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025

International Voice Services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025
Operational

CZ SMS Services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025

PL SMS Services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025

RO SMS Services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025

Adria SMS Services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025

HU SMS services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025

International SMS Services - Operational

100% - uptime
12/2024 · 100.0%01/2025 · 100.0%02/· 100.0%
12/2024
01/2025
02/2025
Operational

Facebook Messenger - Operational

WhatsApp - Operational

Instagram - Operational

Viber - Operational

Other 3rd party services - Operational

Operational

Microsoft 365 - Operational

Gmail - Operational

Notice history

02/2025

No notices reported this month

01/2025

Calls and SMS outage
  • Resolved
    Resolved

    After the release of the new software version on one of the SIP Proxy Cluster elements, there was a signalling failure concerning the porting database. 50% of calls were not connected correctly. This is due to a faulty load-balancing feature in the new SW release. Detail description you may find here

12/2024

Outgoing FB/IG messages doesn't work
  • Update
    Update

    Dear customers, here you can findthe major incident report

  • Resolved
    Resolved

    The Incident is now resolved, and all delayed messages were sent to customers from Facebook. If you post new articles to your Facebook wall in the last two days, they need to be edited for customer visibility.

  • Update
    Update

    We are still working intensively with Meta to fix the problem on their side. ETC, maximum 24 hours.

  • Identified
    Identified

    Dear Customer,
    we regret to inform you that outgoing Facebook/Instagram messages are currently not functioning from the Daktela system. The error was reported today at 2 PM and is manifested in such a way that incoming messages from Facebook pages are visible in Daktela, however, when you create an outgoing message to a user/customer, it will not reach their Messenger.
    The administration of messages directly on the Facebook website is still functional.
    The error was caused by Meta switching our applications to development mode. We have contacted Meta to switch it back to production mode.

12/2024 to 02/2025

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