Daktela - Notice history

All systems operational

Operational

Daktela Cloud-Hosted Solution - Operational

100% - uptime
07/2024 · 99.99%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024
Operational

CZ Voice Services - Operational

100% - uptime
07/2024 · 99.99%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024

SK Voice services - Operational

100% - uptime
07/2024 · 99.99%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024

UK Voice Services - Operational

100% - uptime
07/2024 · 99.99%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024

PL Voice Services - Operational

100% - uptime
07/2024 · 99.99%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024

HU Voice Services - Operational

100% - uptime
07/2024 · 99.99%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024

RO Voice Services - Operational

100% - uptime
07/2024 · 99.99%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024

Adria Voice Services - Operational

100% - uptime
07/2024 · 99.99%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024

International Voice Services - Operational

100% - uptime
07/2024 · 99.99%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024
Operational

CZ SMS Services - Operational

100% - uptime
07/2024 · 99.99%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024

PL SMS Services - Operational

100% - uptime
07/2024 · 99.99%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024

RO SMS Services - Operational

100% - uptime
07/2024 · 99.99%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024

Adria SMS Services - Operational

100% - uptime
07/2024 · 100.0%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024

HU SMS services - Operational

100% - uptime
07/2024 · 100.0%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024

International SMS Services - Operational

100% - uptime
07/2024 · 99.99%08/· 100.0%09/· 100.0%

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07/2024
08/2024
09/2024
Operational

Facebook Messenger - Operational

WhatsApp - Operational

Instagram - Operational

Viber - Operational

Other 3rd party services - Operational

Operational

Microsoft 365 - Operational

Gmail - Operational

Notice history

09/2024

Partial outage
  • Resolved
    Resolved

    All systems are fully operational.

  • Monitoring
    Monitoring

    The issue is resolved. We are monitoring the situation.

  • Investigating
    Investigating

    We are currently investigating a network issue in the Daktela cloud.

08/2024

Emergency maintenance of Daktela cloud infrastructure
  • Completed
    31. 8. 2024 at 23:00
    Completed
    31. 8. 2024 at 23:00
    Maintenance has completed successfully
  • In progress
    31. 8. 2024 at 21:00
    In progress
    31. 8. 2024 at 21:00
    Maintenance is now in progress
  • Planned
    31. 8. 2024 at 21:00
    Planned
    31. 8. 2024 at 21:00

    Dear Customers,

    We would like to inform you that on 31.8.2024, from 23:00 CET to 1.9.2024 01:00 CET, we will perform urgent maintenance scheduled in our data centers. This maintenance is necessary to update the firmware of our core routers to ensure continued reliability and security.

    Scheduled work may cause temporary unavailability of some services for up to 4 service interruptions of up to 60 seconds.

    Thank you, your Daktela team.

Voice services outage
  • Resolved
    Resolved

    Our partner Quantcom is having Voice services outage. Customers who are calling directly thru their services are having problems calling.

Voice services outage.
  • Update
    Update

    Dear customers, in the following link you may find the major incident report

    Report

  • Resolved
    Resolved
    This incident has been resolved.
Emergency maintenance of Daktela cloud infrastructure
  • Completed
    7. 8. 2024 at 20:00
    Completed
    7. 8. 2024 at 20:00
    Maintenance has completed successfully
  • In progress
    7. 8. 2024 at 19:00
    In progress
    7. 8. 2024 at 19:00
    Maintenance is now in progress
  • Planned
    7. 8. 2024 at 19:00
    Planned
    7. 8. 2024 at 19:00

    Dear customers.
    We would like to inform you that our partner will be maintaining its infrastructure.
    You might face a short outage of your services for up to 1 minute. If you have any further questions, please contact our support team.

    Maintenance date: 7. 8. 2024
    Time span: 21:00 - 22:00 CEST

    Thank you, your Daktela team.


07/2024

Partial outage of services
  • Resolved
    Resolved

    After monitoring the issue is resolved.

  • Monitoring
    Monitoring

    The issue is fixed. We are monitoring the situation.

  • Identified
    Identified

    Our team is fixing the issue. The permanent solution and restoration of all services are estimated to be done within 30 minutes.

  • Investigating
    Investigating

    We are currently experiencing a partial outage of the Daktela network.

    We are investigating the issue and working on the solution.

07/2024 to 09/2024

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