Daktela - Feljegyzés történet

Minden rendszer üzemképes

Üzemképes

Daktela felhő által üzemeltetett megoldás - Üzemképes

100% - fennállás
05/2023 · 100.0%06/· 100.0%07/· 100.0%

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05/2023
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Üzemképes

CZ Voice Services - Üzemképes

100% - fennállás
05/2023 · 100.0%06/· 100.0%07/· 100.0%

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05/2023
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SK Voice services - Üzemképes

100% - fennállás
05/2023 · 99.98%06/· 100.0%07/· 100.0%

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05/2023
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UK Voice Services - Üzemképes

100% - fennállás
05/2023 · 100.0%06/· 100.0%07/· 100.0%

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05/2023
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PL Voice Services - Üzemképes

100% - fennállás
05/2023 · 100.0%06/· 100.0%07/· 100.0%

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05/2023
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HU Voice Services - Üzemképes

100% - fennállás
05/2023 · 99.96%06/· 100.0%07/· 100.0%

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05/2023
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RO Voice Services - Üzemképes

100% - fennállás
05/2023 · 100.0%06/· 100.0%07/· 100.0%

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05/2023
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Adria Voice Services - Üzemképes

100% - fennállás
05/2023 · 100.0%06/· 100.0%07/· 100.0%

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05/2023
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International Voice Services - Üzemképes

100% - fennállás
05/2023 · 100.0%06/· 100.0%07/· 100.0%

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05/2023
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Üzemképes

CZ SMS Services - Üzemképes

100% - fennállás
05/2023 · 100.0%06/· 99.14%07/· 100.0%

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05/2023
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PL SMS Services - Üzemképes

100% - fennállás
05/2023 · 100.0%06/· 100.0%07/· 100.0%

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05/2023
06/2023
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RO SMS Services - Üzemképes

100% - fennállás
05/2023 · 100.0%06/· 100.0%07/· 100.0%

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05/2023
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Adria SMS szolgáltatások - Üzemképes

100% - fennállás
05/2023 · 100.0%06/· 100.0%07/· 100.0%

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05/2023
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HU SMS szolgáltatások - Üzemképes

100% - fennállás
05/2023 · 100.0%06/· 100.0%07/· 100.0%

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05/2023
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International SMS Services - Üzemképes

100% - fennállás
05/2023 · 100.0%06/· 100.0%07/· 100.0%

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05/2023
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Üzemképes

Facebook Messenger - Üzemképes

WhatsApp - Üzemképes

Instagram - Üzemképes

Viber - Üzemképes

Other 3rd party services - Üzemképes

Üzemképes

Microsoft 365 - Üzemképes

Gmail - Üzemképes

Feljegyzés történet

07/2023

Nincs új feljegyzés ebben a hónapban

06/2023

Isolated problems with voice services.
  • Megoldott
    Megoldott

    This incident has been resolved.

  • Megfigyelés alatt
    Megfigyelés alatt

    The problem is no longer occurring and we continue to monitor the situation.

  • Ellenőrzés alatt
    Ellenőrzés alatt

    Dear Customers,
    We are currently experiencing behaviour on some instances that may negatively affect the quality of voice services.
    We are working hard to analyse and resolve the issue as soon as possible.
    We apologize for the complications.
    Daktela Team

Partial outage of voice services
  • Megoldott
    Megoldott

    Dear Customers,
    The incident report for the incident of 25.6.2023 is available at the following link Incident report

    Team Daktela.

T-Mobile CZ service outage
  • Megoldott
    Megoldott

    All SMS services are fully functional now.
    We're waiting for a statement from T-Mobile.

  • Megfigyelés alatt
    Megfigyelés alatt

    We have resolved this issue with a workaround. SMS services should be restored. We're waiting for a statement from T-Mobile.

  • Feltárt
    Feltárt

    Dear Customers, According to available information, CZ SMS service provider T-Mobile is currently experiencing an outage of part of its SMS services.

Partial outage of Czechia voice services
  • Megoldott
    Megoldott

    According to TMobile's information, the issue should be resolved. We are waiting for more detailed information.

  • Megfigyelés alatt
    Megfigyelés alatt

    TMobile has confirmed the problem on their end. They are working on fixing the problem.

  • Feltárt
    Feltárt

    The problem has been localized. It is a T-Mobile CZ operator outage. We have redirected outgoing traffic to a backup provider. Incoming traffic from the T-Mobile CZ network and MVNO Daktela SIM card may still experience issues with one-way audio and outages.

  • Ellenőrzés alatt
    Ellenőrzés alatt

    We are currently experiencing one-way audio and drops on calls. We're looking for more information.

05/2023

Partial outage and possible degradation of Slovak voice services
  • frissítés
    frissítés

    Dear customers,

    You can find the Major Incident Report regarding the incident on May 25, 2023, at the following link.

    Daktela Team.

  • Megoldott
    Megoldott

    The situation is resolved. We are awaiting the ROA from our partner. We will update you later.

  • Megfigyelés alatt
    Megfigyelés alatt

    Voice connectivity for Slovakia has been restored. We are still in contact with our partner and continue to monitor the situation.

  • Feltárt
    Feltárt

    We have identified a connectivity issue with our partner in Slovakia. Our senior infrastructure engineer opened a ticket with our partner.

  • Ellenőrzés alatt
    Ellenőrzés alatt

    We have experienced a short outage of Slovak voice services.

Partial outage and possible degradation of Hungarian voice services
  • Megoldott
    Megoldott

    Dear customers,

    The situation is resolved. You can find the Major Incident Report regarding the incident on May 23, 2023, at the following link.

    Daktela Team.

  • Megfigyelés alatt
    Megfigyelés alatt

    Hungarian voice service has been restored. We are still in contact with our partner and continue to monitor the situation.

  • Feltárt
    Feltárt

    We have identified an issue with our partner in Hungary. Our voice engineer opened a ticket with our Hungarian voice partner.

  • Ellenőrzés alatt
    Ellenőrzés alatt

    We have experienced a short outage of Hungarian voice services.

We are recording a partial deterioration of voice services from the Polish operator
  • Megoldott
    Megoldott

    After more than an hour and a half of active monitoring with no further problems. We consider the incident resolved. Call quality for our Polish voice services is back to standard levels.

  • Megfigyelés alatt
    Megfigyelés alatt

    We are currently monitoring the situation, which seems to be stable since 2:30 PM CEST. We are waiting for the response of our voice partner.

  • Feltárt
    Feltárt

    We experienced a partial degradation of voice call quality (less than 10% packet loss, not all calls). Based on the identification of the problem, it occurs in the local ISP Poland peering.

  • Ellenőrzés alatt
    Ellenőrzés alatt

    We experienced a partial degradation of voice call quality (less than 10% packet loss, not all calls). Based on the identification of the problem, it occurs in the local ISP Poland peering.

Short service interruptions of a total duration of 2 to 3 minutes.
  • frissítés
    frissítés

    Dear customers,

    We would like to inform you that our Major Incident Report is available at the following link: Major Incident Report

    Daktela Team.

  • Megoldott
    Megoldott

    This incident has been resolved.

  • Megfigyelés alatt
    Megfigyelés alatt

    Dear Customers,

    On 18.5.2023, we experienced service outages of approximately 2-3 minutes in total, customers mainly experienced interruptions in ongoing calls.

    We apologize for the inconvenience caused.

    Daktela team.

05/2023 ehhez 07/2023

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