Daktela - Feljegyzés történet

Minden rendszer üzemképes

Üzemképes

Daktela felhő által üzemeltetett megoldás - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023
Üzemképes

CZ Voice Services - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

SK Voice services - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

UK Voice Services - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

PL Voice Services - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

HU Voice Services - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

RO Voice Services - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

Adria Voice Services - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

International Voice Services - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 99.00%04/· 100.0%

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02/2023
03/2023
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Üzemképes

CZ SMS Services - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

PL SMS Services - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

RO SMS Services - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

Adria SMS szolgáltatások - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

HU SMS szolgáltatások - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023

International SMS Services - Üzemképes

100% - fennállás
02/2023 · 100.0%03/· 100.0%04/· 100.0%

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02/2023
03/2023
04/2023
Üzemképes

Facebook Messenger - Üzemképes

WhatsApp - Üzemképes

Instagram - Üzemképes

Viber - Üzemképes

Other 3rd party services - Üzemképes

Üzemképes

Microsoft 365 - Üzemképes

Gmail - Üzemképes

Feljegyzés történet

04/2023

Akuálně evidujeme mírně zhoršenou kvalitu zvuku u některých příchozích hovorů.
  • Megoldott
    Megoldott

    This incident has been resolved.

  • Feltárt
    Feltárt

    We are continuing to work on a fix for this incident.

  • Ellenőrzés alatt
    Ellenőrzés alatt

    We are currently investigating this incident.

Partial outage of voice services
  • Megoldott
    Megoldott

    This incident has been resolved.

  • Megfigyelés alatt
    Megfigyelés alatt

    Our providers have informed us that the problem has been fixed.
    This was confirmed by our testing.
    We are currently monitoring the situation.

  • Megoldott
    Megoldott

    The incident is resolved. Currently, we don´t register any issues.

  • Feltárt
    Feltárt

    We have rerouted calls on our network and reported the situation to our telephone service providers. We are currently still investigating the situation.
    We would like to assure you that we are doing our best to resolve this matter as quickly and efficiently as possible. Thank you for your understanding and patience.

  • Ellenőrzés alatt
    Ellenőrzés alatt

    There is currently a one-way audibility of voice calls. Daktela web interface is not affected. We are finding out more information.

03/2023

Reduced quality of our services
  • frissítés
    frissítés

    Dear customers,

    you can find the Major Incident Report regarding the incident on March 21, 2023 at the following link.

    Daktela Team.

  • Megoldott
    Megoldott

    At this moment, all services should be operational. We continue to monitor the situation.

  • Feltárt
    Feltárt

    It has been discovered that there is an issue in one of the data centers. As a result, the decision has been made to redirect the affected routes to another data center.

  • Ellenőrzés alatt
    Ellenőrzés alatt

    Dear customers,

    We would like to apologize for the ongoing reduced quality of our services, which may result in some of our services being temporarily unavailable. We deeply regret this situation and are working to resolve it as soon as possible.

Partial outage of voice services in Romania
  • Megoldott
    Megoldott

    We have confirmation from our customers that the issue with inbound RO numbers is resolved.

  • Megfigyelés alatt
    Megfigyelés alatt

    We have information from our provider the link is up and the calls should work. We are testing and monitoring the situation.

  • Feltárt
    Feltárt

    Out provider identified the issue, but could not provide many details - we expect it to be working soon.

  • Ellenőrzés alatt
    Ellenőrzés alatt

    We are currently experiencing issues with incoming voice calls.
    Outbound calls and Daktela v6 solution are not affected. We are investigating the cause.
    We will provide more details as soon as possible.

Scheduled maintenance of our Voice Infrastructure.
  • Befejezett
    2. 3. 2023 ekkor 01:00
    Befejezett
    2. 3. 2023 ekkor 01:00

    Maintenance has completed successfully

  • Folyamatban
    1. 3. 2023 ekkor 22:00
    Folyamatban
    1. 3. 2023 ekkor 22:00

    Maintenance is now in progress

  • Tervezett
    1. 3. 2023 ekkor 22:00
    Tervezett
    1. 3. 2023 ekkor 22:00

    Dear customers.

    We perform maintenance on our network only for the Hungarian calls at the following times (GMT+2):

    From 01.03.2023 - 23:00 to 02.03.2023 - 02:00. Our services may be partially or completely out of service at these intervals.

    Thank you, your Daktela team.

02/2023

SIM hosting outage in Bratislava
  • frissítés
    frissítés

    This incident has been resolved.

  • Megoldott
    Megoldott

    Dear Customers,

    We would like to inform you about the outage of the SIM hosting service in the data centre in Bratislava. Unfortunately, there is a technical problem that affects the availability of hosted SIM card services.

    Our technicians are now working on fixing the problem and trying to restore full functionality of our services as soon as possible.

    We apologize for the inconvenience caused.

Scheduled maintenance of our Voice Infrastructure.
  • Befejezett
    23. 2. 2023 ekkor 01:00
    Befejezett
    23. 2. 2023 ekkor 01:00

    Maintenance has completed successfully

  • Folyamatban
    22. 2. 2023 ekkor 22:00
    Folyamatban
    22. 2. 2023 ekkor 22:00

    Maintenance is now in progress

  • Tervezett
    22. 2. 2023 ekkor 22:00
    Tervezett
    22. 2. 2023 ekkor 22:00

    Dear customers.

    We perform maintenance on our network only for the Hungarian calls at the following times (GMT+2):

    From 22. 02. 2023 - 23:00 to 23. 02. 2023 - 02:00. Our services may be partially or completely out of service at these intervals.

    Thank you, your Daktela team.

02/2023 ehhez 04/2023

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