Daktela - Partial outage of Daktela cloud services – Incidens részletei

Minden rendszer üzemképes

Partial outage of Daktela cloud services

Megoldott
Részleges kimaradás 0
Kezdeti időpont több mint 1 évvel ezelőttTartott körülbelül 2 óra

Érintett terület

Daktela cloud solution

Részleges kimaradás tól től 4:41 AM ehhez 7:00 AM

Daktela felhő által üzemeltetett megoldás

Részleges kimaradás tól től 4:41 AM ehhez 7:00 AM

Voice Services

Részleges kimaradás tól től 4:41 AM ehhez 7:00 AM

CZ Voice Services

Részleges kimaradás tól től 4:41 AM ehhez 7:00 AM

SK Voice szolgáltatások

Részleges kimaradás tól től 4:41 AM ehhez 7:00 AM

UK Voice Services

Részleges kimaradás tól től 4:41 AM ehhez 7:00 AM

Frissítések
  • frissítés
    frissítés

    Dear Customers,

    We would like to share with you the RFO for today's partial outage. We apologize for any inconvenience this may have caused. Please refer to the RFO for further details by clicking here.

    If you have any further questions, please contact our support team.

    Thank you, your Daktela team.

  • Megoldott
    Megoldott

    Our technicians fixed the problem with our core switch. Currently, all the services should be restored. But we are continuing to monitor the situation closely.

  • frissítés
    frissítés

    Our core infrastructure team has identified a problem with one of our core switches. Our technicians are currently working online and on-site to resolve the issue ASAP. Voice services have been renewed, but only some calls may have degraded performance with packet loss under 5%. Some of Daktela's instances are still unavailable. We are expecting the resolution of the problem in about 2 hours.

  • Feltárt
    Feltárt

    Our core infrastructure team has identified a problem with one of our core switches. Our technicians are currently working to resolve the issue ASAP. Voice services have been renewed, but only some calls may have degraded performance with packet loss under 5%. Some of Daktela's instances are still unavailable.

  • Ellenőrzés alatt
    Ellenőrzés alatt

    Currently, our cloud services are partially unavailable. The web interface may be unavailable and the quality of incoming and outgoing voice calls may be degraded (not all calls are affected). We are investigating more information.