Daktela - Rejected calls in network – Detalji prekida

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Rejected calls in network

Rešeno
Polovična performansa
Početo over 1 year agoТрајало about 4 hours

Uticano

Voice Services

Polovična performansa undefined 10:53 AM do 2:54 PM

CZ Voice Services

Polovična performansa undefined 10:53 AM do 2:54 PM

Ажурирања
  • Rešeno
    UTC
    Rešeno
    This incident has been resolved.
  • Obaveštenje
    UTC
    Obaveštenje

    At this moment, a fix has been deployed that routes the calls through a different operator.

  • Nadgledanje
    UTC
    Nadgledanje

    We have recorded more rejected calls towards the T-Mobile network, specifically via our partner operator Nordic. According to our information, a surge in traffic exceeds the capacity limits of the interconnection between Nordic and T-Mobile. As a result, some calls are not being successfully connected.

    We are actively working on a solution – we are negotiating with Nordic to increase capacity, and at the same time, we are exploring alternative call routing options through our second partner (Quantcom), which could help temporarily mitigate the issue.