Daktela - Outage of the Hungarian voice service – Detalji prekida

Svi sistemi funkcionišu

Outage of the Hungarian voice service

Rešeno
Ne funkcioniše
Početo 6 months agoТрајало about 2 hours

Uticano

Voice Services

Ne funkcioniše undefined 5:15 AM do 7:00 AM, Polovična performansa undefined 7:00 AM do 7:15 AM

HU Voice Services

Ne funkcioniše undefined 5:15 AM do 7:00 AM, Polovična performansa undefined 7:00 AM do 7:15 AM

Ажурирања
  • Rešeno
    Rešeno

    Based on the observations from our technicians and partners, we can confirm that the service is now fully restored and stable. We are currently investigating the root cause of the block on our firewall.

  • Nadgledanje
    Nadgledanje

    The connection was established and the HU Voice service was renewed. We kept in touch with our partner and monitored the situation.

  • Identifikovano
    Identifikovano

    We have identified an issue between the system of our partner provider and our main infrastructure firewall. We have taken action to restore traffic from designated IP addresses.

  • Istražuje se
    Istražuje se

    We have received a report about the Hungarian voice services not working. We have started investigating the issue.