Daktela - Degraded voice service quality in the Czech Republic – Detalji prekida

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Degraded voice service quality in the Czech Republic

Rešeno
Polovična performansa
Početo about 1 year agoТрајало about 1 hour

Uticano

Voice Services

Polovična performansa od 8:15 AM do 9:37 AM

CZ Voice Services

Polovična performansa od 8:15 AM do 9:37 AM

Ажурирања
  • Rešeno
    UTC
    Rešeno

    It has been confirmed that all services are fully operational.

  • Nadgledanje
    UTC
    Nadgledanje

    Partner has confirmed the bug has been fixed, problems should not occur anymore, we are monitoring the status

  • Istražuje se
    UTC
    Istražuje se

    Dear customers,

    Since 10:15 CEST, we have been experiencing degraded quality of inbound and outbound calls to Czech numbers.
    The issue is limited to the Czech Republic and has been confirmed as an outage on the side of an external partner.

    We are actively working with the provider to resolve the issue.
    There is currently no estimated time to resolution.

    We apologize for the inconvenience and thank you for your understanding.

    Kind regards,
    The Daktela Team