Daktela - Partial degradation of call connections – Detalji prekida

Svi sistemi funkcionišu

Partial degradation of call connections

Rešeno
Polovična performansa
Početo 8 months agoТрајало about 2 hours

Uticano

Voice Services

Polovična performansa undefined 7:59 AM do 9:15 AM, Funkcioniše undefined 9:15 AM do 9:30 AM

HU Voice Services

Polovična performansa undefined 7:59 AM do 9:15 AM, Funkcioniše undefined 9:15 AM do 9:30 AM

Ажурирања
  • Rešeno
    Rešeno

    The upstream voice carrier resolved this incident by applying a permanent fix to their Call Manager for originating outbound calls.

  • Obaveštenje
    Obaveštenje

    The upstream carrier has fixed the issue and is currently monitoring the results.

  • Nadgledanje
    Nadgledanje

    We are engaged with the upstream carrier to fix this incident.

  • Identifikovano
    Identifikovano

    We have compiled examples reported by our customers. We identified the issue with the upstream carrier and reported it to them.

  • Istražuje se
    Istražuje se

    We are currently experiencing partial degradation in the quality of the connection for our customers in Hungary. Some calls may take longer to connect, or may fail to connect altogether.