All systems operational

Daktela cloud solution

Operational

Daktela V6 Cloud-Hosted Solution

100.0% uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%
06/2023100.0% uptime
07/2023100.0% uptime
08/2023100.0% uptime

Voice Services

Operational

CZ Voice Services

100.0% uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%
06/2023100.0% uptime
07/2023100.0% uptime
08/2023100.0% uptime

SK Voice services

100.0% uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%
06/2023100.0% uptime
07/2023100.0% uptime
08/2023100.0% uptime

UK Voice Services

100.0% uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%
06/2023100.0% uptime
07/2023100.0% uptime
08/2023100.0% uptime

PL Voice Services

100.0% uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%
06/2023100.0% uptime
07/2023100.0% uptime
08/2023100.0% uptime

HU Voice Services

100.0% uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%
06/2023100.0% uptime
07/2023100.0% uptime
08/2023100.0% uptime

RO Voice Services

100.0% uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%
06/2023100.0% uptime
07/2023100.0% uptime
08/2023100.0% uptime

SI Voice Services

100.0% uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%
06/2023100.0% uptime
07/2023100.0% uptime
08/2023100.0% uptime

International Voice Services

100.0% uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%
06/2023100.0% uptime
07/2023100.0% uptime
08/2023100.0% uptime
SMS
Operational

CZ SMS Services

99.72% uptime
06/2023 · 99.14%07/· 100.0%08/· 100.0%
06/202399.14% uptime
07/2023100.0% uptime
08/2023100.0% uptime

PL SMS Services

100.0% uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%
06/2023100.0% uptime
07/2023100.0% uptime
08/2023100.0% uptime

RO SMS Services

100.0% uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%
06/2023100.0% uptime
07/2023100.0% uptime
08/2023100.0% uptime

International SMS Services

100.0% uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%
06/2023100.0% uptime
07/2023100.0% uptime
08/2023100.0% uptime

3rd parties services (integrations)

Operational

Facebook Messenger

Operational
WhatsApp
Operational
Viber
Operational

Other 3rd party services

Operational

3rd parties e-mail services

Operational

Microsoft 365

Operational

Gmail

Operational

Notice history

08/2023

No notices reported this month

07/2023

No notices reported this month

06/2023

Isolated problems with voice services.
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The problem is no longer occurring and we continue to monitor the situation.

  • Investigating
    Investigating

    Dear Customers,
    We are currently experiencing behaviour on some instances that may negatively affect the quality of voice services.
    We are working hard to analyse and resolve the issue as soon as possible.
    We apologize for the complications.
    Daktela Team

Partial outage of voice services
T-Mobile CZ service outage
  • Resolved
    Resolved

    All SMS services are fully functional now.
    We're waiting for a statement from T-Mobile.

  • Monitoring
    Monitoring

    We have resolved this issue with a workaround. SMS services should be restored. We're waiting for a statement from T-Mobile.

  • Identified
    Identified

    Dear Customers, According to available information, CZ SMS service provider T-Mobile is currently experiencing an outage of part of its SMS services.

Partial outage of Czechia voice services
  • Resolved
    Resolved

    According to TMobile's information, the issue should be resolved. We are waiting for more detailed information.

  • Monitoring
    Monitoring

    TMobile has confirmed the problem on their end. They are working on fixing the problem.

  • Identified
    Identified

    The problem has been localized. It is a T-Mobile CZ operator outage. We have redirected outgoing traffic to a backup provider. Incoming traffic from the T-Mobile CZ network and MVNO Daktela SIM card may still experience issues with one-way audio and outages.

  • Investigating
    Investigating

    We are currently experiencing one-way audio and drops on calls. We're looking for more information.

06/2023 to 08/2023