Dear Customers

The security of our Daktela Cloud platform is of utmost importance to us, and we are committed to ensuring the safety of your data and information. In this regard, we would like to inform you about an upcoming security maintenance activity.

Maintenance Schedule:

Dates: 26.10.2023 (CEST), 31.10.2023, 2.11.2023, 7.11.2023, 9.11.2023
Time: Start at 23:00 CEST/CET - End at 03:00 CEST/CET
Duration: Approximately 4 hours

Our engineers will be upgrading our platform to improve the security of our systems and services. While the exact details of the security measures are proprietary, please be assured that this is a proactive step to protect your data and privacy.

Impact on Services:

During maintenance, our Dakela instances may be temporarily unavailable for up to 10 minutes. We understand the inconvenience this may cause and apologize for any disruption.

Action Required:

From a customer / partner perspective, there is no need to participate in this maintenance. If you experience any problems after the maintenance window, please do not hesitate to contact our support team on our SLA number: 00448004702157 or, in non-urgent cases, by email at support@daktela.co.uk.

Thank you for your continued trust in Daktela products. We are committed to maintaining the highest security standards to protect your data. If you have any questions or concerns, please feel free to contact our support team.