Daktela - Notice history

All systems operational

Operational

Daktela Cloud-Hosted Solution - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023
Operational

CZ Voice Services - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023

SK Voice services - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023

UK Voice Services - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023

PL Voice Services - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023

HU Voice Services - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023

RO Voice Services - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023

Adria Voice Services - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023

International Voice Services - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023
Operational

CZ SMS Services - Operational

100% - uptime
06/2023 · 99.14%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023

PL SMS Services - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023

RO SMS Services - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023

Adria SMS Services - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023

HU SMS services - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023

International SMS Services - Operational

100% - uptime
06/2023 · 100.0%07/· 100.0%08/· 100.0%

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06/2023
07/2023
08/2023
Operational

Facebook Messenger - Operational

WhatsApp - Operational

Instagram - Operational

Viber - Operational

Other 3rd party services - Operational

Operational

Microsoft 365 - Operational

Gmail - Operational

Notice history

08/2023

No notices reported this month

07/2023

No notices reported this month

06/2023

Isolated problems with voice services.
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The problem is no longer occurring and we continue to monitor the situation.

  • Investigating
    Investigating

    Dear Customers,
    We are currently experiencing behaviour on some instances that may negatively affect the quality of voice services.
    We are working hard to analyse and resolve the issue as soon as possible.
    We apologize for the complications.
    Daktela Team

Partial outage of voice services
  • Resolved
    Resolved

    Dear Customers,
    The incident report for the incident of 25.6.2023 is available at the following link Incident report

    Team Daktela.

T-Mobile CZ service outage
  • Resolved
    Resolved

    All SMS services are fully functional now.
    We're waiting for a statement from T-Mobile.

  • Monitoring
    Monitoring

    We have resolved this issue with a workaround. SMS services should be restored. We're waiting for a statement from T-Mobile.

  • Identified
    Identified

    Dear Customers, According to available information, CZ SMS service provider T-Mobile is currently experiencing an outage of part of its SMS services.

Partial outage of Czechia voice services
  • Resolved
    Resolved

    According to TMobile's information, the issue should be resolved. We are waiting for more detailed information.

  • Monitoring
    Monitoring

    TMobile has confirmed the problem on their end. They are working on fixing the problem.

  • Identified
    Identified

    The problem has been localized. It is a T-Mobile CZ operator outage. We have redirected outgoing traffic to a backup provider. Incoming traffic from the T-Mobile CZ network and MVNO Daktela SIM card may still experience issues with one-way audio and outages.

  • Investigating
    Investigating

    We are currently experiencing one-way audio and drops on calls. We're looking for more information.

06/2023 to 08/2023

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